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  1. www.ahrq.gov/research/findings/final-reports/iomracereport/reldatapre.html
    May 01, 2018 - Race, Ethnicity, and Language Data: Standardization for Health Care Quality Improvement Reviewers Previous Page Next Page Table of Contents Race, Ethnicity, and Language Data: Standardization for Health Care Quality Improvement Summary Reviewers 1. Introduction 2. Evidence of Disparities amo…
  2. www.ahrq.gov/research/findings/final-reports/ptmgmt/design.html
    July 01, 2018 - Patient Self-Management Support Programs: An Evaluation Design Options for a Self-Management Support Program Previous Page Next Page Table of Contents Patient Self-Management Support Programs: An Evaluation Acknowledgments Introduction and Purpose Summary Background Methodology Design Op…
  3. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - Strategy 6P: Service Recovery Programs Contents 6.P.1. The Problem 6.P.2. The Intervention 6.P.3. Implementing This Intervention 6.P.4. The Impact of Service Recovery Programs References    Download Strategy 6P:   Service Recovery Programs  (PDF, 748 KB)     6.P.1. The Problem No ma…
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4n_combo_iqi-mortalityreview-bestpractices.pdf
    May 20, 2016 - Selected Best Practices and Suggestions for Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety 1 Tool D.4n Selected Best Practices and Suggestions for Improvement IQI: Mortality Review of Select Procedures and Conditions Why Focus on Mortality Review? …
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
    September 01, 2016 - Case Study: Improving Customer Service at Health Share of Oregon Case Study 1 Improving Customer Service at Health Share of Oregon Introduction There are many ways to evaluate the delivery of customer service in a health plan. Chief among these strategies is the assessment of enrollees’ experiences with cust…
  6. www.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
    July 01, 2022 - AHRQ Practice Facilitation Training Modules: Additional Resources Below are supplemental resources for each AHRQ Practice Facilitation Training Module for learners who want to delve more into the topics taught. Introduction to AHRQ Practice Facilitation Training Modules Access AHRQ’ practice facilit…
  7. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/104-what-are-4-es.pptx
    April 01, 2025 - PowerPoint Presentation What Are the 4 Es? Surgical Services For: Cardiac, Hip and Knee Joint Replacement, and Spinal Fusion Surgeries AHRQ Pub. No. 25-0029 April 2025 AHRQ Safety Program for MRSA Prevention: Targeting SSI AHRQ Safety Program for MRSA Prevention | Surgical Services What Are the 4 Es? 1 Educational…
  8. www.ahrq.gov/sites/default/files/wysiwyg/topics/IAWG-July-2024-meeting-notes.pdf
    January 01, 2024 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare July Meeting Summary Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare July Meeting Summary Workgroup Goal: Established by Senate Report 115-150. The Senate Committee on Appropriations requ…
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/creating-safety-culture/cultureofsafety_hemodialysis.pptx
    September 03, 2014 - 52 SAY: An audit tool serves as an observation tool for staff to document the implementation of proper
  10. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight07.pdf
    September 08, 2015 - The observations in this document represent the views of the authors and do not necessarily reflect
  11. www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight01.html
    March 01, 2019 - The observations contained in this document represent the views of the authors and do not necessarily
  12. Sensemakingnotes (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/identify/sensemakingnotes.docx
    June 02, 2025 - . · Identify individuals who might have been involved in the occurrence, and · Document (a) the actions
  13. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm2.html
    October 01, 2014 - successes with program stakeholders through its Web site, annual reports, and a two-page At-A-Glance document
  14. www.ahrq.gov/news/events/nac/2016-04-nac/nacmtg0416-minutes.html
    August 01, 2016 - Rothwell, M.B.A., M.S., encouraged AHRQ to provide data and reports that document issues of preventable
  15. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2014chartbooks/womenhealth/2014nhqdr-womenhealth.pptx
    January 01, 2020 - Disparities Report (QDR) Integrates findings on health care quality and health care disparities into a single document … Cervical Cancer Screening. http://www.uspreventiveservicestaskforce.org/Page/Document/UpdateSummaryFinal … /cervical-cancer-screening and http://www.uspreventiveservicestaskforce.org/Page/Document/ RecommendationStatementFinal
  16. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight01.pdf
    September 30, 2015 - The observations contained in this document represent the views of the authors and do not necessarily
  17. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-final-es.pdf
    October 01, 2022 - Summary e 2022 National Healthcare Quality and Disparities Report Executive Summary This document
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Evanoff.pdf
    January 01, 2003 - coordination, one of the very few areas where such a discrepancy exists.4 Although no data exist to document
  19. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-dx-stewardship-references.html
    August 01, 2024 - L, Carrozza C, Correale M, Dittadi R, Dotti C, Fortunato A, Vignati G, Zucchelli GC, Migliardi M; a document
  20. www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/addressing-workforce-safety-chat-062723.pdf
    June 27, 2023 - Are there elements in the Common Formats to document violence?

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