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www.talkingquality.ahrq.gov/questions/videos/clinician-toman.html
November 01, 2020 - Skip to main content
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www.talkingquality.ahrq.gov/questions/videos/patient-mcgregor.html
November 01, 2020 - Skip to main content
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www.talkingquality.ahrq.gov/es/questions/question-builder/online.html
March 28, 2024 - Skip to main content
An official website of the Department of Health and Human Services
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www.talkingquality.ahrq.gov/questions/question-builder/online.html
April 01, 2024 - Skip to main content
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www.talkingquality.ahrq.gov/funding/grantee-profiles/grtprofile-gustafson.html
February 01, 2024 - “I’ve never been interested in helping doctors or nurses, even though I have great respect for both professions
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.P. Service Recovery Programs
Visit the A…
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www.talkingquality.ahrq.gov/cpi/about/35th-anniversary/index.html
April 01, 2024 - MEPS – a set of large-scale surveys of families and individuals, their medical providers (doctors, hospitals … These toolkits, designed to help doctors, nurses, hospital managers, patients, and others reduce medical
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - And for those of you out there that are thinking that, well, sure it’s probably the high performing
doctors
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-tips-jobaid-final508.pdf
April 04, 2018 - Teach-Back Tips
Teach-Back Tips
All patients can benefit from teach-back.
� Ask patients to teach information back to you in their own words,
not just repeat your words.
� Use plain language (blood thinner for anticoagulant, heart doctor
for cardiologist).
� Rephrase your message until the patient understa…
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www.talkingquality.ahrq.gov/patient-safety/reports/liability/index.html
August 01, 2017 - putting patient safety first by reducing preventable injuries, (2) fostering better communication between doctors
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www.talkingquality.ahrq.gov/news/newsroom/case-studies/201509.html
January 01, 2018 - The program also saves time for nurses and doctors who previously collected the information, and is making
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www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - The doctors speak candidly about why they decided to measure their performance, and how the information
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www.talkingquality.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Providers and Systems (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors
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www.talkingquality.ahrq.gov/news/newsroom/press-releases/significant-patient-safety-improvement.html
July 01, 2022 - “America’s doctors, nurses, and allied health workers dedicate their professional lives to serving patients
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/CHIPRA_1415-P010-1-EF.pdf
March 01, 2015 - Measure: Child HCAHPS–Hospital Consumer Assessment of Healthcare Providers and Systems
Measure Fact Sheet – The AHRQ-CMS CHIPRA Pediatric Quality Measures Program (PQMP)
Measure: Child HCAHPS–Hospital Consumer
Assessment of Healthcare Providers
and Systems
Measure Developer: Center of Excellence for Pediatric Q…
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
CAHPS Nursing Home Survey – Long-Stay
Resident Instrument
Information for Vendors ....................................................... 1
Conventions Used in This Docume…
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www.talkingquality.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - perspectives on care and patient rating items that encompass key topics, including communication with doctors … Association and the American Medical Association to explain the questions patients should ask their doctors
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
December 01, 2021 - (Item B1) 91% 9.05% 43% 81% 88% 93% 96% 100% 100%
Doctors and staff clearly understand each other’s
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-164-materials-x.pdf
March 09, 2017 - However, the study
design does not control for other influences, such as access to dentists or doctors
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - About 20% of internet users
are looking for information specifically about doctors or other providers