-
www.talkingquality.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - Q16 Nurses treated parent with courtesy and respect
Communication Between You and Your Child’s Doctors … Q17 Doctors listened carefully to parent
Q18 Doctors explained things to parent in a way that was … easy to understand
Q19 Doctors treated parent with courtesy and respect
Communication About Your … Communicate With Your Child
Q11 Doctors listened carefully to child
Q12 Doctors explained things … to child in a way that was easy to understand
Q13 Doctors encouraged child to ask questions
Involving
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED … TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know?
-
www.talkingquality.ahrq.gov/cpi/about/impact/index.html
April 01, 2017 - Help doctors and nurses improve quality. … Percent Reduction in Hospital-Acquired Conditions, 2010-2015 (Preliminary)
Goal: Help Doctors and … Nurses Improve Quality
AHRQ develops tools for doctors and nurses to improve safety, quality, and … Tania Moon, parent volunteer
AHRQ also supports doctors and nurses in using data to improve care … AHRQ’s support led to doctors developing the ImproveCareNow Enhanced Registries Project, the world’s
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - by
Privacy When Talking With Doctors, Nurses, and Other Providers (85 percent). … Doctors listened carefully to parent
Doctors explained things to parent in a way
that was easy to … Communicate
With Your Child
Doctors listened carefully to child
Doctors explained things to child … , how often did your child’s doctors listen carefully to you? … often did your child’s doctors listen carefully to your child?
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
December 29, 2017 - listen carefully to
child
.56* .31 .32 .28 .10 .22 .04 .02 .33
Q11
Doctors explain to child in … easy to understand way
.57 .26 .32 .64* .00 -.01 .09 .05 .08
Q12
Doctors encouraged child
to … listen carefully to
parent
.70*** .26 .31 .23 .31 .18 .11 -.12 .09
Q17
Doctors explain to parent … listen carefully to parent .89
Q17 Doctors explain to parent .82
Q18 Doctors treated parent with … listen carefully to child .71
Q11 Doctors explain to child .90
Q12 Doctors encouraged child to ask
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
January 01, 2020 - Highest Scoring
Measure
How Well Doctors
Communicate
82 percent of CHIP respondents
indicated … Overall Rating Items
Personal Doctors and
Specialists
Enrollees rated their Personal
Doctors and … Population
Child Medicaid and CHIP enrollees r eport having better access to care and communicat ion w ith doctors
-
www.talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - During this hospital stay, how often did doctors use medical words you did not understand?
… During this hospital stay, how often did doctors talk too fast when talking with you?
… During this hospital stay, how often did doctors use pictures, drawings, models, or videos to explain … During this hospital stay, how often did doctors interrupt you when you were talking?
… During this hospital stay, how often did doctors make sure you understood all the information you were
-
www.talkingquality.ahrq.gov/prevention/clinician/ahrq-works/burnout/index.html
November 01, 2023 - Burned-out doctors are more likely to leave practice, which reduces patients’ access to and continuity … When lower quality care was seen, the investigators found it was the organization that burned doctors … out that led to lower quality care, rather than the burned-out doctors themselves. … Doctors also fare better in organizations where they are not compensated for individual productivity, … the American Medical Association’s Steps Forward evidence-based module on burnout prevention for doctors
-
www.talkingquality.ahrq.gov/questions/resources/20-tips.html
November 01, 2020 - Medical errors can occur anywhere in the health care system: hospitals, clinics, surgery centers, doctors … medical errors can occur anywhere in the health care system: In hospitals, clinics, surgery centers, doctors … But errors also happen when doctors * and patients have problems communicating. … Medicines
Make sure that all of your doctors know about every medicine you are taking. … Make sure that all your doctors have your important health information.
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
January 01, 2023 - needed care
Adult Medicaid 50%
Child Medicaid 56%
CHIP 60%
Highest Scoring
Measure
How Well Doctors … Communicate
Percent of respondents
reporting that doctors always
communicated well
Adult Medicaid … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
January 01, 2022 - Highest Scoring
Measure
How Well Doctors
Communicate
81 percent of CHIP respondents
indicated … Overall Rating Items
Personal Doctors
All enrollees rated their Personal
Doctors more highly than … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines … 55
50
- • I '
2018 2019 2020 2021 2022
- Adult Medicaid - Child Medicaid - CHIP
How Well Doctors
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
March 09, 2018 - Specialists are doctors like surgeons, heart doctors, allergy doctors, mental health doctors,
and other … doctors who specialize in one area of health care. … e) The names of all the specialist doctors
who help care for your child? … Specialists are doctors like surgeons, heart doctors, allergy doctors, mental health doctors,
and other … doctors who specialize in one area of health care.
-
www.talkingquality.ahrq.gov/questions/resources/diagnosis/step3.html
November 01, 2020 - It is not always easy to feel comfortable around doctors. … Most doctors will understand that you need more information before making important decisions about your … Request someone who does not work in the same office, because doctors who work together tend to share … Switch doctors, if you are able to.
It is very important to feel confident about your care.
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/ahrq-works/impact-burnout.pdf
July 01, 2017 - Burned-out doctors are more likely to
leave practice, which reduces patients’ access to and
continuity … When lower quality care was seen, the investigators
found it was the organization that burned doctors … out that
led to lower quality care, rather than the burned-out
doctors themselves. … well-
being, according to an AHRQ-funded study involving a
national sample of 171,000 primary care doctors … Doctors
also fare better in organizations where they are not
compensated for individual productivity
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - you and your child’s nurses (composite of
3 items)
• Communication between you and your child’s doctors … The survey asked how often doctors listened carefully to the parent, explained things to the parent … Q17 Doctors listened carefully to parent
Q18 Doctors explained things to parent in a way that was easy … to
understand
Q19 Doctors treated parent with courtesy and respect
Response Options
• Never … Q11 Doctors listened carefully to child
Q12 Doctors explained things to child in a way that was easy
-
www.talkingquality.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/btpills.html
March 01, 2023 - The most common blood thinner that doctors prescribe is warfarin (Coumadin®, COU-mad-din). … You may also see other doctors for different problems. … When you see other doctors, it is very important that you tell them you are taking a blood thinner. … Blood thinners can interact with medicines and treatments that other doctors might prescribe for you. … Tell all your doctors about every medication and over-the-counter product that you take.
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-235-section-5-table-3.pdf
June 17, 2014 - Data Resource Center for Child &
Adolescent Health; Specialists are
doctors like surgeons, heart doctors … ,
skin doctors, psychiatrists etc. … child’s name)’s personal doctor or
nurse think that he/she needed to
see any specialist doctor or doctors
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
March 09, 2018 - in the main
provider’s office help you
to manage your child’s
care or treatment from
different doctors … anyone outside of
[1A]’s office help you to
manage your child’s care
or treatment from
different doctors … like
surgeons, heart doctors,
allergy doctors, mental
health doctors, and other
doctors who specialize … The last
time your child was in the
hospital, did any of your
child’s doctors or nurses
invite you … ANOTHER LANGUAGE
8 = DON’T KNOW
9 = REFUSED
Do you prefer to talk with
your child’s doctors and
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - H-HL10 Doctors hard to understand because of the way they spoke patient’s
language
H-HL11 Doctors … used medical words patient did not understand
H-HL12 Doctors talked too fast
H-HL13 Doctors used … interrupted patient
H-HL15 Doctors answered all questions to patient’s satisfaction
H-HL16 Doctors … made sure patient understood all information
H-HL17 Doctors used condescending, sarcastic, or rude … tone or manner with patient
H-HL18 Doctors cared about patient as a person
Topic: Communication
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - Is your child able to talk with nurses and
doctors about his or her health care? … 1 Never
2 Sometimes
3 Usually
4 Always
Your Child’s Experience with Doctors
11. … During this hospital stay, how often did
your child’s doctors listen carefully to your
child? … 1 Never
2 Sometimes
3 Usually
4 Always
Your Experience with Doctors
17. … During this hospital stay, how often did
your child’s doctors listen carefully to you?