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21. CHIPRA 235: Section 5, Table 3. Evidence Supporting the Importance of Access to Outpatient Specialty Care (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-235-section-5-table-3.pdf
    June 17, 2014 - Data Resource Center for Child & Adolescent Health; Specialists are doctors like surgeons, heart doctors … , skin doctors, psychiatrists etc. … child’s name)’s personal doctor or nurse think that he/she needed to see any specialist doctor or doctors

22. Section 1, FECC Survey—Telephone Interview Version (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
    March 09, 2018 - in the main provider’s office help you to manage your child’s care or treatment from different doctors … anyone outside of [1A]’s office help you to manage your child’s care or treatment from different doctors … like surgeons, heart doctors, allergy doctors, mental health doctors, and other doctors who specialize … The last time your child was in the hospital, did any of your child’s doctors or nurses invite you … ANOTHER LANGUAGE 8 = DON’T KNOW 9 = REFUSED Do you prefer to talk with your child’s doctors and

23. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - H-HL10 Doctors hard to understand because of the way they spoke patient’s language H-HL11 Doctors … used medical words patient did not understand H-HL12 Doctors talked too fast H-HL13 Doctors used … interrupted patient H-HL15 Doctors answered all questions to patient’s satisfaction H-HL16 Doctors … made sure patient understood all information H-HL17 Doctors used condescending, sarcastic, or rude … tone or manner with patient H-HL18 Doctors cared about patient as a person Topic: Communication

24. Child Hospital Survey (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
    May 12, 2016 - Is your child able to talk with nurses and doctors about his or her health care? … 1 Never 2 Sometimes 3 Usually 4 Always Your Child’s Experience with Doctors 11. … During this hospital stay, how often did your child’s doctors listen carefully to your child? … 1 Never 2 Sometimes 3 Usually 4 Always Your Experience with Doctors 17. … During this hospital stay, how often did your child’s doctors listen carefully to you?

25. Child Hospital Survey (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - Is your child able to talk with nurses and doctors about his or her health care? … 1 Never 2 Sometimes 3 Usually 4 Always Your Child’s Experience with Doctors 11. … During this hospital stay, how often did your child’s doctors listen carefully to your child? … 1 Never 2 Sometimes 3 Usually 4 Always Your Experience with Doctors 17. … During this hospital stay, how often did your child’s doctors listen carefully to you?

26. CAHPS Child Hospital Survey: Overview of the Questionnaire (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
    March 20, 2017 - The Child Hospital Survey asks parents/guardians about communication with doctors, communication with … • Communication between you and your child’s nurses • Communication between you and your child’s doctors … listened carefully to parent/[patient] Same as Chi ld Version: Short Item 17 6 Doctors explained … listened carefully to child -- 11 -- Doctors explained things to child in a way that was easy … to understand -- 12 -- Doctors encouraged child to ask questions -- 13 -- Providers involved

27. Section 2, Table 1, Technical Specifications and Scoring for Caregiver Survey (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-1-tech-specs.pdf
    March 09, 2018 - manage child’s care one kind of health care service in or treatment from different last 12 months) doctors … help or had a in MP’s office helped manage question) child’s care or treatment from different doctors … months), Q3=1 (Someone in MP’s office helped manage child’s care or treatment from different doctors … months), Q3=1 (Someone in MP’s office helped manage child’s care or treatment from different doctors … months), Q3=1 (Someone in MP’s office helped manage child’s care or treatment from different doctors

28. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
    January 01, 2022 - Overall Rating Items Personal Doctors All enrollees rated their Personal Doctors more highly than … How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines … Getting Needed Care Getting Care Quickly How Well Doctors Communicate Health Plan Information and … (5.1) How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain … (5.1) How Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor

29. 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
    January 01, 2018 - Enrollees 13,933 Children’s Health Insurance Program Enrollees For all four populations… How Well Doctors … Communicate, which measures how often doctors communicated well with consumers, was the highest scoring

30. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - needed care Adult Medicaid 50% Child Medicaid 56% CHIP 60% Highest Scoring Measure How Well Doctors … Communicate Percent of respondents reporting that doctors always communicated well Adult Medicaid … How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain

31. Strategy 2: Communicating for Improve Quality (Tool 4) (doc file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
    February 10, 2011 - 0TTell doctors and nurses about your health.0T Tell us about yourself and how you are feeling. … Don’t assume we know everything about you. 0TMake sure you understand what doctors and nurses tell you

32. Strategy 4: IDEA Discharge Planning (Tool 2a) (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
    May 22, 2013 - During your hospital stay, your doctors and nurses will make sure to answer your questions and talk …  My doctors or nurses answered all of my questions. … ] • Write down what your doctors and nurses say. … Ask:  My doctors or nurses answered all of my questions.

33. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - Is your child able to talk with doctors about his or her health care? … Specialists are doctors like surgeons, heart doctors, allergy doctors, skin doctors, and other doctors

34. Organizing Quality Measures by Disease or Condition | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/talkingquality/translate/organize/disease.html
    May 01, 2019 - EXAMPLE: Comparing Doctors' Office by Area of Care Title: Compare Your Care Sponsor: Oregon Health … URL: http://www.q-corp.org/compare-your-care/compare-doctors The Oregon Health Care Quality Corp … Available at: http://www.q-corp.org/compare-your-care/compare-doctors .

35. Blood Thinner Pills: Your Guide to Using Them Safely (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/diagnosis-treatment/treatments/btpills/btpills.pdf
    September 01, 2015 - The most common blood thinner that doctors prescribe is warfarin (Coumadin®, COU-mad-din). … You may also see other doctors for different problems. … When you see other doctors, it is very important that you tell them you are taking a blood thinner … Blood thinners can interact with medicines and treatments that other doctors might prescribe for you … Tell all your doctors about every medication and over-the-counter product that you take.

36. 2020 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
    January 01, 2020 - Highest Scoring Measure How Well Doctors Communicate 82 percent of CHIP respondents indicated … Overall Rating Items Personal Doctors and Specialists Enrollees rated their Personal Doctors and … Medicaid CHIP Gett ing Needed Care 55 61 62 Adult Child Medicaid Medicaid CHIP How Well Doctors … Response Options • Never • Sometimes • Usually • Always How Well Doctors Communicate In the last 6 … Response Options • Never • Sometimes • Usually • Always How Well Doctors Communicate In the last 6

37. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - Overall Rating Items Enrollees rated their Personal Doctors and Specialists more highly than their … 3 Composite Measure//Rating Adult Medicaid Child Medicaid CHIP Medicare How Well Doctors … include the following: • The highest scoring composite measure across all populations is “How Well Doctors … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain

38. 2018 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
    January 01, 2018 - Communicate, which measures how often doctors communicated well with consumers, was the highest scoring … Composites Getting Needed Care 54% 61% 62% 62% Getting Care Quickly 59% 74% 75% 68% How Well Doctors … Table 1 include the following: • The highest scoring composite across all populations is How Well Doctors … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain

39. An Update on the CAHPS Patient Narrative Item Sets - Schlesinger (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
    December 14, 2021 - Q4: Parent Interactions Please describe your own interactions with your child's doctors, nurses and other … Q5: Child Interactions Please describe how doctors, nurses and other hospital staff interacted with your … Q6: Care coordination How well do you think the different doctors, nurses, and other hospital staff communicated

40. How to Report Results of the CAHPS Clinician & Group Survey (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
    August 01, 2010 - How Well Doctors Communicate How Well Doctors Communicate With Patients Doctor–Patient Communication … At the bottom of the page, there were buttons indicating that users could compare doctors’ offices or … Doctor communication The following labels were tested: • How Well Doctors Communicate (rounds 1– … 3) • Doctor Communication (rounds 1–2) • Did Doctors Communicate Well With Patients? … ” and “Did Doctors Communicate Well with Patients?”