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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-coordination-of-care-hp-adult-2157-17a.docx
    October 12, 2017 - Specialists are doctors like surgeons, heart doctors, allergy doctors, skin doctors, and other doctors
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-chartbook.pdf
    January 01, 2021 - Composite Measure Response Options Q17 Doctors listened carefully to parent Q18 Doctors explained … things to parent in a way that was easy to understand Q19 Doctors treated parent with courtesy and … Communicate With Your Child Composite Measure Response Options Q11 Doctors listened carefully to … child Q12 Doctors explained things to child in a way that was easy to understand Q13 Doctors encouraged … For example, the “Communication Between You and Your Child’s Doctors” composite measure has three items
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
    January 01, 2022 - Highest Scoring Measure How Well Doctors Communicate 81 percent of CHIP respondents indicated … Overall Rating Items Personal Doctors All enrollees rated their Personal Doctors more highly than … How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines … 55 50 - • I ' 2018 2019 2020 2021 2022 - Adult Medicaid - Child Medicaid - CHIP How Well Doctors
  4. FECC Surveys (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
    March 09, 2018 - Specialists are doctors like surgeons, heart doctors, allergy doctors, mental health doctors, and other … doctors who specialize in one area of health care. … e) The names of all the specialist doctors who help care for your child? … Specialists are doctors like surgeons, heart doctors, allergy doctors, mental health doctors, and other … doctors who specialize in one area of health care.
  5. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=14&search_api_fulltext=&sort=desc
    Adult Hospital Health literacy H-HL10 Doctors … Adult Hospital Health literacy H-HL11 Doctors … Adult Hospital Health literacy H-HL12 Doctors … Adult Hospital Health literacy H-HL13 Doctors
  6. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=11&search_api_fulltext=&sort=desc
    Adult Hospital Health literacy H-HL18 Doctors … Adult Hospital Health literacy H-HL17 Doctors … Adult Hospital Health literacy H-HL16 Doctors … Adult Hospital Health literacy H-HL15 Doctors
  7. Physician Burnout (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/ahrq-works/impact-burnout.pdf
    July 01, 2017 - Burned-out doctors are more likely to leave practice, which reduces patients’ access to and continuity … When lower quality care was seen, the investigators found it was the organization that burned doctors … out that led to lower quality care, rather than the burned-out doctors themselves. … well- being, according to an AHRQ-funded study involving a national sample of 171,000 primary care doctorsDoctors also fare better in organizations where they are not compensated for individual productivity
  8. www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Patrick_McCabe.pdf
    April 27, 2011 - I am not motivated to change doctors or to question my care. … I have never heard of or considered a site compare doctors’ performance in my area. … I trust people (doctors, family) to help me find quality care. … Web sites / TV, talk radio – Health segment  City magazines or city Web sites – timed to the “Top Doctors
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/patrick-mccabe.pdf
    April 27, 2011 - I am not motivated to change doctors or to question my care. … I have never heard of or considered a site compare doctors’ performance in my area. … I trust people (doctors, family) to help me find quality care. … Web sites / TV, talk radio – Health segment  City magazines or city Web sites – timed to the “Top Doctors
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/adult-eng-hospital-supp-957a.docx
    October 01, 2015 - During this hospital stay, how often did doctors use medical words you did not understand? … During this hospital stay, how often did doctors talk too fast when talking with you? … During this hospital stay, how often did doctors interrupt you when you were talking? … During this hospital stay, how often did doctors answer all your questions to your satisfaction? … During this hospital stay, how often did you feel doctors really cared about you as a person?
  11. www.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/diagnosis-treatment/hospitals-clinics/goinghome/goinghomeguide.pdf
    April 01, 2010 - name: Specialty: Address: Reason for appointment: Doctors phone number: I have questions about … name_2: Specialty_2: Address_2: Reason for appointment_2: Doctors phone number_2: I have questions … name_3: Specialty_3: Address_3: Reason for appointment_3: Doctors phone number_3: I have questions … _9: undefined_10: undefined_11: Other questions or concerns_3: Day_4: Date_4: Time_4: Doctors … 12: undefined_13: undefined_14: Other questions or concerns_4: Day_5: Date_5: Time_5: Doctors
  12. www.ahrq.gov/sites/default/files/publications/files/goinghomeguide.pdf
    April 01, 2010 - name: Specialty: Address: Reason for appointment: Doctors phone number: I have questions about … name_2: Specialty_2: Address_2: Reason for appointment_2: Doctors phone number_2: I have questions … name_3: Specialty_3: Address_3: Reason for appointment_3: Doctors phone number_3: I have questions … _9: undefined_10: undefined_11: Other questions or concerns_3: Day_4: Date_4: Time_4: Doctors … 12: undefined_13: undefined_14: Other questions or concerns_4: Day_5: Date_5: Time_5: Doctors
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/opennotes-a.pdf
    April 01, 2016 - OpenNotes enables you to be a better partner with your doctors in your own health care. … When patients, families, doctors, and staff work as partners, they prevent mistakes and get better results … What doctors are saying “It changes how the patient and I relate.
  14. www.ahrq.gov/talkingquality/translate/organize/disease.html
    May 01, 2019 - EXAMPLE: Comparing Doctors' Office by Area of Care Title: Compare Your Care Sponsor: Oregon Health … URL: http://www.q-corp.org/compare-your-care/compare-doctors The Oregon Health Care Quality Corp … Available at: http://www.q-corp.org/compare-your-care/compare-doctors .
  15. www.ahrq.gov/sites/default/files/2024-07/seid-sobo-report.pdf
    January 01, 2024 - Parents want doctors to explain clearly, be thorough, listen, and be a partner. … Several parents shared stories of doctors who went above and beyond in their duties. … “I give them kind of what I know they (the doctors) are going to tell me to give them and I see that … “Maybe that is why we have more faith in doctors in Mexico. … And they want doctors to listen to them.
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
    March 20, 2017 - you and your child’s nurses (composite of 3 items) • Communication between you and your child’s doctors … The survey asked how often doctors listened carefully to the parent, explained things to the parent … Q17 Doctors listened carefully to parent Q18 Doctors explained things to parent in a way that was easy … to understand Q19 Doctors treated parent with courtesy and respect Response Options • Never … Q11 Doctors listened carefully to child Q12 Doctors explained things to child in a way that was easy
  17. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
    March 20, 2017 - you and your child’s nurses (composite of 3 items) • Communication between you and your child’s doctors … The survey asked how often doctors listened carefully to the parent, explained things to the parent … Q17 Doctors listened carefully to parent Q18 Doctors explained things to parent in a way that was easy … to understand Q19 Doctors treated parent with courtesy and respect Response Options • Never … Q11 Doctors listened carefully to child Q12 Doctors explained things to child in a way that was easy
  18. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
    March 01, 2020 - various health care organizations have come together in an initiative called OpenNotes to encourage doctors … For example, less than 8% of doctors reported taking more time to address patients' questions outside … of scheduled visits, and less than 20% of doctors reported taking more time writing notes. 6 Despite … When doctors share visit notes with patients: a study of patient and doctor perceptions of documentation … Inviting patients to read their doctors' notes: a quasi-experimental study and a look ahead.
  19. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-235-section-5-table-3.pdf
    June 17, 2014 - Data Resource Center for Child & Adolescent Health; Specialists are doctors like surgeons, heart doctors … , skin doctors, psychiatrists etc. … child’s name)’s personal doctor or nurse think that he/she needed to see any specialist doctor or doctors
  20. www.ahrq.gov/news/newsroom/case-studies/cp30604.html
    October 01, 2014 - New York Medical School Uses AHRQ Guide to Educate Doctors About Colorectal Cancer Screening Search … Stony Brook School of Medicine in New York has been working since 2002 on outreach to primary care doctors

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