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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-adult_2157-4a.docx
    June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Interpreter Services Population Version: Adult Supplemental Items for the CAHPS® Health Plan Survey 5.0 Topic: Interpreter Services Population Version: Adult Language: English Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in or…
  2. www.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/virginia.html
    March 01, 2021 - Helping Primary Care Teams Rediscover the Joy of Medicine A former military intelligence officer and undercover policeman, Mr. Mike Talley seems an unlikely candidate to coach primary care practices on ways to improve care. But by adding a master's degree in counseling and on-the-ground experience assisting cli…
  3. www.ahrq.gov/cpi/about/nac/pcortf-snac/bakken.html
    November 01, 2022 - Subcommittee Member: Suzanne Bakken Suzanne Bakken, Ph.D., R.N., F.A.A.N., F.A.C.M.I., F.I.A.H.S.I. The Alumni Professor of Nursing and Professor of Biomedical Informatics Columbia University Director, Precision in Symptom Self-Management Center Director, Reducing Health Disparities Through Informatics Pre…
  4. www.ahrq.gov/evidencenow/model/profiles/valada.html
    March 01, 2021 - "This is our life as doctors now," she explains.
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-introducing.pdf
    March 01, 2020 - D Yes D No During this emergency room visit, did the doctors or nurses ask about all of the medicines
  6. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-final-es.pdf
    September 01, 2019 - Home Health Care Communication About Discharge Information Communication About Treatment From Other Doctors
  7. www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod1sess1.html
    October 01, 2014 - In a hospital or clinic, registered nurses, nurse practitioners, and doctors are there almost all the … In nursing centers and other types of long-term care, nurse practitioners and doctors are there for much
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6e.pdf
    July 07, 2017 - reduce the delays associated with specialty referrals and increase satisfaction among patients and doctors … Intervention #2: The Referral Expert Doctors and group practices that care for patients covered by multiple
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
    April 30, 2013 - and nurses about their health, (2) check to see if they understand what doctors and nurses say, (3) … • Q5: During this hospital stay, how often did doctors treat you with courtesy and respect? … • Q6: During this hospital stay, how often did doctors listen carefully to you? … • Q7: During this hospital stay, how often did doctors explain things in a way you could understand … Nurses and doctors need to invite and support the patient and family to engage in their care.
  10. www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/packet/apa.html
    December 01, 2013 - Transitioning Newborns from NICU to Home Appendix A: Family Information Packet Previous Page Next Page Table of Contents Transitioning Newborns from NICU to Home A Resource Toolkit Basic Components of the Health Coach Program Family Information Packet Cover Sheet Coaching in the Hospital A…
  11. www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/packet/apa.html
    December 01, 2013 - Transitioning Newborns from NICU to Home Appendix A: Family Information Packet Previous Page Next Page Table of Contents Transitioning Newborns from NICU to Home A Resource Toolkit Basic Components of the Health Coach Program Family Information Packet Cover Sheet Coaching in the Hospital A…
  12. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/laparotomy-patient.pdf
    November 01, 2023 - If you still have problems with constipation in the weeks and months after surgery, talk with your doctors
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.pdf
    January 01, 2010 - Assess how well doctors and nurses explain the diagnosis, condition, and next steps in the patient’s
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/recognizing-success-transcript.docx
    May 01, 2017 - it, we decided to put up a bulletin board in the break room, which happened to be right outside the doctors
  15. www.ahrq.gov/news/newsroom/case-studies/201419.html
    November 01, 2014 - tools, standards for consistently measuring infection rates, and other tools to improve teamwork among doctors
  16. www.ahrq.gov/news/newsroom/case-studies/ktcquips92.html
    October 01, 2014 - Bon Secours Baltimore Health System and Doctors Community Hospital in Lanham, Maryland, recognized
  17. www.ahrq.gov/sites/default/files/wysiwyg/hai/cauti-tools/cauti-icu/preventing-cauti-icu-setting-module_4-speaker-notes.docx
    September 01, 2015 - Being sure that you foster communication between nurses and doctors or between shifts will help you reduce
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-prelim-phase-one.pdf
    June 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care Preliminary Findings from Phase One Rachel Grob, Ph.D. Director of National Initiatives and Clinical Professor, Center for Patient Partnerships Madison, WI www.ahrq.gov/cahps 0% 10% 20% 30% 40% 50% 60% 32 What’s Impor…
  19. Section 7A (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-a.pdf
    June 02, 2025 - Section 7A …
  20. www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-adult.html
    April 01, 2020 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Interpreter Services Population version: Adult Download these items: English: ( Word , 38 KB); Spanish ( Word , 32 KB; PDF , 148 KB) Users of the CAHPS ® Health Plan Survey are free to incorporate supplemental items in order to meet the need…

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