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www.ahrq.gov/hai/cusp/toolkit/board-checklist.html
December 01, 2012 - Require at least a 60 percent participation rate by doctors and nurses.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
November 01, 2023 - Please describe how doctors, nurses and other hospital staff interacted with your
child, and how they … Please describe your own interactions with your child’s doctors, nurses, and other
hospital staff, and … How well did the doctors, nurses, and other hospital staff involved in your child's care
share information
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-mail.pdf
July 01, 2016 - answers you provide will help researchers, health care providers, and
policymakers better understand how doctors
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/projects/urinary/bladder-matters-provider.pdf
June 02, 2025 - than men.
2X
Two-thirds of women
who experience
urinary incontinence
haven’t spoken to
their doctors
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.docx
June 02, 2025 - Have you spoken to or seen any doctors or nurses about this since you left the hospital? … You were given appointments with your doctors [and for lab tests] when you left the hospital.
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.pdf
June 02, 2025 - Have you spoken to or
seen any doctors or nurses about this since you left the hospital? … You were given appointments with your doctors [and
for lab tests] when you left the hospital.
-
www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/overview.html
July 01, 2021 - The survey asks parents and guardians about communication with clinicians such as doctors and nurses,
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-examples-3.pdf
March 03, 2021 - Driver Analysis | Inpatient IPSOS Bayes Net (IBN) Structural Map
17
VA National
Communication with Doctors … Impact Scores
VA National
Communication with Nurses 4.6%
Care Transition 4.1%
Communication with Doctors
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/board-checklist.docx
May 01, 2017 - Require at least a 60 percent participation rate by doctors and nurses.
-
www.ahrq.gov/cahps/news-and-events/events/20150317/webcast_03_17_15.html
July 01, 2018 - they have achieved high patient experience scores in the areas of access to care, communication with doctors
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-survey-english.pdf
June 02, 2025 - ► Doctors means all physicians (MDs or DOs), podiatrists, dentists, and others who perform surgeries … Doctors and staff clearly understand each other’s
roles and responsibilities .......................
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-3.html
June 01, 2023 - A year later she switched doctors, was diagnosed with stage 4 lung cancer and lived a way too short 2.5 … It’s definitely hard to trust doctors after that. … We just changed doctors. We no longer trust white doctors. … Massachusetts residents. 25 Fifty-nine percent of respondents who reported diagnostic problems switched doctors
-
www.ahrq.gov/hai/cauti-tools/archived-webinars/mindfulness-transcript.html
December 01, 2017 - And in many institutions if you look at institutional guidelines or ask doctors how long they treat, … And when that occurs, doctors tend to drift toward the longer treatment durations, thinking longer is … So “systems” is a very broad term, but we tried to make this easy for the doctors. … , so doctors could not have documented symptoms, for example, which may explain where our numbers are … In our institution we work very closely with our infectious disease doctors.
-
www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
March 01, 2025 - Have you spoken to or seen any doctors or nurses about this since you left the hospital? … You were given appointments with your doctors [and for lab tests] when you left the hospital.
-
www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
March 01, 2025 - Have you spoken to or seen any doctors or nurses about this since you left the hospital? … You were given appointments with your doctors [and for lab tests] when you left the hospital.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
June 02, 2025 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
®
Lessons Learned from 2010 Pilot
45
®
46
UHC Results Compared to National
When comparing UHC hospitals to national averages for primary care:
• Doctor Communications, Overall “9 and 10” rat…
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/6-improvement-strategies.pdf
March 01, 2017 - Appointments and
Care Quickly
Getting Needed Care
Getting Care Quickly
Communication How Well Doctors … Communicate
Doctors Who Communicate
Well
How Well Doctors
Communicate
Customer Service Health … Service
Health Plan Customer
Service
Coordination of Care (not included) Care Coordination How Well Doctors … encourages a sense of competition among providers to improve, but also may stimulate
conversations among doctors
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBack-QuickGuide-card.pdf
June 02, 2025 - Teach-Back Quick Guide
Teach-Back Quick Guide
• Use teach-back for ALL patients.
• Start with most important message.
• Limit to 2-4 key points.
• Use plain language.
• Rephrase message until patient demonstrates
clear understanding.
Examples of Teach-Back Starters
• “Just t…
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBackClinicianJobAid-Poster.pdf
June 02, 2025 - Teach-Back Quick Guide (poster)
Teach-Back Quick Guide
→ Use teach-back for ALL patients.
Start with most important message.
Limit to 2-4 key points.
Use plain language.
Rephrase message until patient demonstrates clear understanding.
→
→
→
→
Examp…
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/four-moments-residents.pdf
June 01, 2021 - Four Questions To Ask Your Doctor or Nurse About Antibiotics
Question 1
Do I need an
antibiotic?
Question 2
Is this the right
antibiotic?
Question 3
How long
do I need to be on
antibiotics?
Question 4
Do I still need
to take
anti…