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  1. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
    March 01, 2020 - Strategy 6A: Open Access Scheduling for Routine and Urgent Appointments Contents 6.A.1. The Problem 6.A.2. The Intervention 6.A.3. Benefits of This Model 6.A.4. Implementation of This Model 6.A.5. Challenges of This Model 6.A.6. Examples References   Download Strategy 6A: Open Access Sch…
  2. 110-Ss-Lfd-Sample (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/110-ss-lfd-sample.docx
    April 01, 2025 - AHRQ Safety Program for MRSA Prevention: Targeting SSI Learning From Defects Tool—Sample Surgical Services For: Cardiac, Hip and Knee Joint Replacement, and Spinal Fusion Surgeries What Is a Defect? A defect is any clinical or operational event or situation that you would not want to happen again. This could include i…
  3. www.ahrq.gov/sites/default/files/2024-07/mitchell-report.pdf
    January 01, 2024 - with the exception of a few participants who voiced preferences about their medications, and their doctors
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/CaseStudyPatientExperience_July2011FINAL_revised20110728.pdf
    July 01, 2011 - the child is afraid of needles or is a hockey star at school, is now underway as a tactic to help doctors … waits both to get in for an appointment and then again in the waiting room once there for a visit; doctors
  5. www.ahrq.gov/es/patient-safety/settings/hospital/match/figure-10.html
    July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Figure 10: Script for Patient Reminders Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Introduction Chapter 1. …
  6. www.ahrq.gov/prevention/guidelines/tobacco/clinicians/tearsheets/hospitalsp.html
    October 01, 2014 - Dejar de fumar le ayuda a sanar más rápido (Versión de texto) Su visita al hospital es una excelente ocasión para dejar de fumar Una guía de práctica clínica sobre dejar de fumar durante una estancia en el hospital. In English ¿Por qué debo dejar de fumar ahora? Fumar puede retardar su recuperación de c…
  7. www.ahrq.gov/patient-safety/settings/hospital/match/figure-10.html
    July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Figure 10: Script for Patient Reminders Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Introduction Chapter 1. …
  8. References (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/14-diagnostic-safety-toolkit-references.pdf
    November 24, 2020 - References Toolkit for Engaging Patients To Improve Diagnostic Safety References Implementation Roadmap 1. Practice Facilitation Handbook. Content last reviewed May 2018. Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/ncepcr/tools/pf-handbook/ index.html. Toolkit Infographic 1. …
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/tearsheets/hospitalsp.pdf
    July 01, 2003 - Dejar de fumar le ayuda a sanar más rápido ¿Por qué debo dejar de fumar ahora?¿Por qué debo dejar de fumar ahora? Fumar puede retardar su recuperación de cirugías y enfermedades. También puede retardar la cicatrización de los huesos y heridas. En todos los hospitales de los Estados Unidos está pro- hibido fumar. …
  10. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa1.pdf
    January 01, 2018 - 2018 National Healthcare Quality and Disparities Report: Appendix A 2018 National Healthcare Quality and Disparities Report | A.1-1 APPENDIX A. LIST OF MEASURES AND SUMMARY OF RESULTS FOR FIGURES A.1. Access to Care Measures Included in Figure 11: Number and percentage of access measures for which measures were …
  11. Patient Exit Survey (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
    August 01, 2021 - Patient Exit Survey Patient Exit Survey Toolkit for Engaging Patients To Improve Diagnostic Safety Surveys are quick and easy to administer and in most cases can be completed immediately after a patient finishes his or her visit. Three sample exit surveys are provided that may be completed by patients to aid in…
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/shareddec-2.pdf
    September 01, 2016 - Shared Decisionmaking: Improving Patient Safety, Education, and Empowerment What is it? Shared decision making is the process of engaging with patients and families to make health care decisions together. It includes exploring and comparing the benefits and risks of each option within a clinical decision through …
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teambased-2.pdf
    May 01, 2016 - Team-Based Care: Improving Safety, Engagement, and Joy Team-Based Care: Improving Safety, Engagement, and Joy What is it? Team-based care is a transformative method of delivering care that emphasizes teamwork. It includes many elements, such as: ■ A care team that works collaboratively with the patient and fami…
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-sdm-hp-adult-2157-5a.docx
    June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Shared Decisionmaking Population Version: Adult Supplemental Items for the CAHPS® Health Plan Survey 5.0 Topic: Shared Decisionmaking Population Version: Adult Language: English Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in …
  15. www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/vaccine-conversation-guide.pdf
    June 02, 2025 - Vaccine Conversation Guide A Guide for Building COVID-19 Vaccine Trust and Increasing Vaccination Rates Among CNAs: One-on-one Conversation Guide 1 Here are some specific recommendations for your one-on-one conversations that draw on what we learned through this project. One-on-one conversation guide If they s…
  16. www.ahrq.gov/patient-safety/reports/engage/addresources.html
    April 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Additional Resources Environmental Scan The environmental scan report describes approaches to engage patients and families in primary care settings and how engagement leads to patient safety. Case Studies Four…
  17. www.ahrq.gov/news/newsroom/case-studies/201534.html
    December 01, 2015 - North Carolina Physicians Use AHRQ Materials to Boost Communication with Patients Search All Impact Case Studies December 2015 G and G Healthcare P.C., a four-office primary care practice based in Whiteville, North Carolina, uses AHRQ’s " Questions Are the Answer " educational materials to improve communica…
  18. www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-sdm-hp-adult.html
    December 01, 2018 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Shared Decisionmaking Population version: Adult Download these items: English (Word, 28 KB) Users of the CAHPS ® Health Plan Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, …
  19. www.ahrq.gov/talkingquality/resources/writing/tip4.html
    May 01, 2015 - Tip 4. Use Writing Devices To Engage Readers of a Quality Report You can attract and keep your audience interested in your report card by using devices that involve them with the material. Get Your Readers Actively Involved Certain writing devices help to engage readers by stimulating their curiosity and …
  20. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/empower-staff-transcript.pdf
    April 01, 2022 - Transcript: How To Empower Staff To Speak Up To Stop a Central Line Insertion if They See a Breach in Aseptic Technique, Including How To Obtain Buy-In From Physicians AHRQ Safety Program for Intensive Care Units: Preventing CLABSI and CAUTI Transcript How To Empower Staff To Speak Up To Stop a Central Lin…

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