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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Collection of Statewide Patient
Comments in Massachusetts
Barbra G. Rabson, President and CEO
Massachusetts Health Quality Partners
January 26, 2017
© MHQP 2017 45
MHQP Background and Governance
Established in 1995, MHQP is a non-profit regional health improvement
collabor…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar05/mixed_methods.pptx
December 03, 2013 - .” – MA (Team 5)
Description of How the Team Functions
“with other doctors, yes.
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talkingquality.ahrq.gov/news/newsroom/case-studies/202301.html
March 01, 2023 - She added, “Not only do our pharmacists use our screening tool, our primary care doctors also use it.
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talkingquality.ahrq.gov/talkingquality/distribute/media/printed-report.html
September 01, 2019 - The categories include Doctors' Communication and Service, Getting Care, Keeping Kids Healthy, Living
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talkingquality.ahrq.gov/patient-safety/settings/ambulatory/index.html
July 01, 2022 - developed by AHRQ and designed to measure patients’ experiences of their care, including communication with doctors
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules.html
August 01, 2022 - Despite the best efforts of hospitals, doctors, nurses and other health care professionals, about 1 in
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - prevent problems at home
Educate the patient and family throughout
the hospital stay
Assess how well doctors … Assess how well doctors and nurses explain the diagnosis, condition, and next steps in the patient’s
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talkingquality.ahrq.gov/learning-health-systems/how-lhs-learn.html
May 01, 2019 - The first time VAR reports were distributed to all MGPO doctors, including primary care (n=270) and specialists … More than 2,000 doctors viewed the reports at least once.
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talkingquality.ahrq.gov/patient-safety/reports/candor-demo-program/candor/demo-program/index.html
August 01, 2022 - Foster better communication between doctors and patients.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey
CAHPS Nursing Home Survey – Long-Stay Resident Instrument
1Information for Vendors
1Information for Interviewers
2Introductory Script and Questions
11Appendix: Showcards With Printed Response Options
File name: nursi…
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talkingquality.ahrq.gov/talkingquality/explain/support/help.html
November 01, 2018 - people who have real choices are aware of them—for example, by explaining that people can ask their doctors
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talkingquality.ahrq.gov/news/newsroom/press-releases/spanish-language-app.html
October 01, 2021 - Skip to main content
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talkingquality.ahrq.gov/talkingquality/translate/labels/describe.html
January 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
May 01, 2016 - which
provide valid assessments of patients’ experience
of care in hospitals, nursing homes, and doctors
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
September 14, 2017 - Catalano, J.D., Partner, Todd & Weld LLP
- Robin Diamond, J.D., M.S.N., Chief Patient Safety Officer, The Doctors
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talkingquality.ahrq.gov/diagnostic-safety/tools/index.html
March 01, 2024 - Skip to main content
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talkingquality.ahrq.gov/talkingquality/distribute/promote/act-early/choose.html
July 01, 2011 - Keep in mind that “providers” can include not only doctors and hospitals but also nurses; pharmacists
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talkingquality.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
December 01, 2017 - discharge process, and next steps at every opportunity throughout the hospital stay
A ssess how well doctors
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Skip to main content
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talkingquality.ahrq.gov/gam/summaries/domain-definitions/index.html
July 01, 2018 - Example: The percentage of adult inpatients that reported how often their doctors communicated well. … Example: The percentage of adult inpatients that reported how often their doctors communicated well.