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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
December 14, 2021 - Q4: Parent Interactions Please describe your own interactions with your child's doctors, nurses and
other … Q5: Child Interactions Please describe how doctors, nurses and other hospital staff interacted with your … Q6: Care coordination How well do you think the different doctors, nurses, and other hospital staff
communicated
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - Specialists are doctors like surgeons, heart doctors, allergy doctors, skin doctors, and other doctors … In the last 12 months, how often did doctors or other health professionals explain test results in a
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
February 24, 2011 - My doctors or nurses answered all of my questions. … Write down what your doctors and
nurses say. … During your hospital stay, your doctors and nurses will make sure to answer your questions and talk to
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - Is your child able to talk with doctors
about his or her health care? … Specialists are doctors like surgeons, heart
doctors, allergy doctors, skin doctors, and
other doctors
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - Engagement
We work as a team to make sure you get the best care
Your health care team includes you, doctors … There also are specific times that hospital staff are usually available:
Doctors will visit your room
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
May 22, 2013 - During your hospital stay,
your doctors and nurses will make sure to answer your
questions and address … ]
• Write down what your doctors and nurses say. … going home before you are ready,
call [insert name] at [phone number].
13 :: :: 2
My doctors … My doctors or nurses answered questions that are important to me and my family.
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pcmh.ahrq.gov/news/newsroom/case-studies/201511.html
May 01, 2015 - HCAHPS survey in 2010 to improve three key measures: response of hospital staff, communication with doctors … For the "communication with doctors" measure, the hospital began using HCAHPS survey scores to develop
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
January 01, 2015 - .......................................................................................15
How Well Doctors … Scores for the Medicare population are equal to CHIP scores
for the How Well Doctors Communicate composite … Communicate
Combines responses from four questions regarding how often doctors communicated well with … Never - Always
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor … Comparative Results
Getting Needed Care
Getting Care Quickly
How Well Doctors Communicate
Health
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 20, 2011 - During your hospital stay, your doctors and nurses will make sure to answer your questions and address … Write down what your doctors and nurses say.
Ask questions again until you understand the answers. … you are going home before you are ready,
call [insert name] at [phone number].
:: 14
1 ::
· My doctors
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pcmh.ahrq.gov/talkingquality/explain/support/help-consumers.html
March 01, 2016 - The site uses its “teachable moment” to educate patients about some of the things they and their doctors
-
pcmh.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
March 01, 2016 - choosing medical groups may also want to consider:
Location
The background and characteristics of doctors … included in the group
Whether doctors are accepting new patients
Whether the group is part of their
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pcmh.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
December 01, 2017 - in Your Care - Brochure that describes four tips for patients to be partner in their care: (1) tell doctors … and nurses about their health, (2) check to see if they understand what doctors and nurses say, (3)
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pcmh.ahrq.gov/news/newsroom/press-releases/long-covid-grant-awards.html
September 01, 2023 - “The Biden-Harris Administration is supporting patients, doctors and caregivers by providing science-based … AHRQ is helping lead the way through grants to investigate best practices and get useful guidance to doctors
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pcmh.ahrq.gov/questions/index.html
Videos
Watch our Questions Are the Answer video series featuring interviews from real patients and doctors
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage-ptfactsheet.pdf
November 27, 2017 - All your medicines from
all your doctors!
Even medicines you
don’t take all the time! … member of your health care team.
■ Gives you a complete medicine list that can be shared with other doctors
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - Composites
Getting Needed Care 55% 61% 62% 63%
Getting Care Quickly 59% 73% 74% 69%
How Well Doctors … Table 1 include the following:
The highest scoring composite across all populations is How Well Doctors … 40%
45%
50%
55%
60%
65%
70%
75%
2007 2008 2009 2010 2011 2013 2014 2015 2016 2017
How Well Doctors … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … How Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain
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pcmh.ahrq.gov/talkingquality/explain/communicate/reason.html
November 01, 2018 - While your doctors have a big influence on your care, health plans, hospitals, nurses, other clinicians … Many people attribute the quality of care they receive almost entirely to their doctors.
-
pcmh.ahrq.gov/news/newsroom/case-studies/202105.html
November 01, 2021 - These are mostly family doctors in the Lehigh Valley area. … “At the beginning, because they were unfamiliar with addiction treatment, the primary care doctors were
-
pcmh.ahrq.gov/teamstepps-program/resources/patient/index.html
June 01, 2023 - TeamSTEPPS Patient Videos
In these three videos, patients describe their interactions with their doctors
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pcmh.ahrq.gov/research/findings/nhqrdr/data-spotlights/index.html
March 01, 2024 - Patients receiving teach-back interventions from their doctors [PDF, 753 KB].