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TeamSTEPPS Fundamentals Course: Module 3. Communication | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module3/slcommunication.html

July 01, 2018 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …
Timing the Distribution of a Healthcare Quality Report | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/talkingquality/distribute/timing/index.html

March 01, 2016 - SHARE: More topics in this section Talking Quality Plan Your Reporting Project Select Measures To Report Translate Data Into Information Explain and Motivate Use Distribute Your Quality Report Media Options for Reports Place…
TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/rrs/rrsspecscen.html

October 01, 2014 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …
Issue Brief Explores the Unique Challenges of Studying and Improving Diagnostic Safety for Children | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/news/newsletters/e-newsletter/879.html

September 01, 2023 - SHARE: More topics in this section News Newsroom Blog Newsletter AHRQ News Now Events Issue Brief Explores the Unique Challenges of Studying and Improving Diagnostic Safety for Children Issue Number 879…
Medication Reconciliation Intervention Reduces Drug Discrepancies | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/news/newsletters/e-newsletter/862.html

May 01, 2023 - SHARE: More topics in this section News Newsroom Blog Newsletter AHRQ News Now Events Medication Reconciliation Intervention Reduces Drug Discrepancies Issue Number 862 AHRQ News Now is a weekly new…
Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-i.pdf

July 01, 2017 - Shared Decision-Making July 2017 6.I-2 with their doctors.1, 2, 3 The innovation of shared decision-making
Information to Help Hospitals Get Started (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx

January 01, 2012 - increases in CAHPS Hospital Survey scores in the domains of communication with nurses, communication with doctors
CAHPS Data Research Abstract Form Example (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf

January 01, 2024 - CAHPS Data Research Abstract Form Example CAHPS Database Research Abstract Form – January 2024 1 Agency for Healthcare Research and Quality (AHRQ) CAHPS® Database Research Abstract Form EXAMPLE OF A COMPLETED FORM This completed abstract presents an example of how to complete this form. Annotations and not…
Register Now: July 25 Webinar by National Action Alliance Will Address Involving Patients and Families in Safety | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/news/newsletters/e-newsletter/872.html

July 01, 2023 - SHARE: More topics in this section News Newsroom Blog Newsletter AHRQ News Now Events Register Now: July 25 Webinar by National Action Alliance Will Address Involving Patients and Families in Safety Issue…
Coordination (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf

January 01, 2012 - results, which we also look at in Massachusetts; receiving conflicting information from different doctors
Anthropological Approaches: Uncovering Unexpected Insights About the Implementation and Outcomes of Patient-Centered Medical Home Models (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/anthropological-approaches-brief.pdf

March 01, 2013 - In the context of the PCMH, this can include interviewing and observing doctors, nurse practitioners
The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience? (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf

May 01, 2017 - Switching doctors: Predictors of voluntary disenrollment from a primary physician’s practice.
Slide 1 (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-december2016.pdf

January 01, 2016 -  Doctors/Nurses/Clinicians  Social Workers  Activity Therapists  Hospital Police  Psych Response
Creating Patient-centered Team-based Primary Care (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/creating-patient-centered-team-based-primary-care-white-paper.pdf

March 01, 2016 - Creating Patient-centered Team-based Primary Care W H IT E P A P E R Creating Patient-centered Team-based Primary Care Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov National Center for Excellence I N P R I M A R Y C A R E R E S E A R C H National Cente…
Expanding the Toolbox: Methods to Study and Refine Patient-Centered Medical Home Models (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/ExpandingtheToolkit_031513comp.pdf

March 01, 2013 - Expanding the Toolbox: Methods to Study and Refine Patient-Centered Medical Home Models c Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov The PCM Portfolio graphic element is intended to be closely aligned with AHRQ's overall brand, while also Chronic Care Model…
Questions and Answers: AHRQ Webinar on Shared Decisionmaking for Chronic Conditions and Long Term Care Planning | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html

September 01, 2020 - some ways the patient representatives who take calls and ask individuals what they are looking for in doctors
Evaluating Your TeamSTEPPS Intervention To Improve the Safety of LEP Patients | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html

December 01, 2012 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …
Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf

January 01, 2017 - Complexity, public reporting, and choice of doctors: a look inside the blackest box of consumer behavior
Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf

April 01, 2021 - ............................................................... 2 Referring to Providers Instead of Doctors … address issues of interest to certain provider types and audiences, such as questions about other doctors … Referring to Providers Instead of Doctors The Clinician & Group Survey refers to “this provider” rather … to “this doctor” instead of “this provider,” please reword the measure labels as well to refer to doctors … Core Items Supplemental Items Placement of Supplemental Items Referring to Providers Instead of Doctors
CAHPS: Assessing Healthcare Quality From the Patient's Perspective (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf

July 01, 2022 - CAHPS: Assessing Healthcare Quality From the Patient's Perspective 1 CAHPS: Assessing Healthcare Quality From the Patient’s Perspective The CAHPS Program Patient-centered care is well-established as a critical facet of healthcare quality, valued both for its own sake and as a key contributor to other aspects of …