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Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html

February 01, 2020 - Switching doctors: Predictors of voluntary disenrollment from a primary physician’s practice.
Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part I (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I-rev.pdf

January 01, 2023 - (Item B1) 91% Doctors and staff clearly understand each other’s roles and responsibilities. … (Item B1) 91% 8.62% 53% 78% 86% 92% 97% 100% 100% Doctors and staff clearly understand each other’s … really busy, others help out.” 110 NA* 240 110/240 = 45.8% Item B4 – positively worded “Doctors
Clarifying Objectives When Promoting a Health Care Quality Report | Agency for Healthcare Research and Quality

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November 01, 2018 - SHARE: More topics in this section Talking Quality Plan Your Reporting Project Select Measures To Report Translate Data Into Information Explain and Motivate Use Distribute Your Quality Report Promote Your Quality Report Why…
Development of the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html

May 01, 2022 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance American Indian Cancer Care Clinician & Group Using CAHPS Clinician & Group Survey Data Sur…
How To Create a My Medicines List | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/health-literacy/improve/pharmacy/medicine-list.html

October 01, 2022 - Translate this page: Spanish SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engag…
TeamSTEPPS Speciality Scenarios - Combat Care (pdf file)

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March 18, 2014 - TeamSTEPPS Speciality Scenarios - Combat Care TeamSTEPPS 2.0 Specialty Scenarios - 137 Specialty Scenarios COMBAT CARE Specialty Scenarios - 138 TeamSTEPPS 2.0 Specialty Scenarios Combat Care Scenario 117 Appropriate for: All Specialties Setting: Hospital A 22-year-old patient is brough…
CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.pdf

September 01, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish CAHPS® Nursing Home Survey Version: Discharged Resident Instrument Language: Spanish For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: nursing-home-discharged-res…
TeamSTEPPS Fundamentals Course: Module 3. Communication | Agency for Healthcare Research and Quality

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March 01, 2019 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …
January 5, 2015 Meeting Summary (pdf file)

pbrn.ahrq.gov/sites/default/files/docs/010515-Meeting-Summary-Final.pdf

January 05, 2015 - January 5, 2015 Meeting Summary PBRN Pragmatic Research and Translation Working Group Monday, January 5, 2015 Meeting Summary Meeting Facilitators • Rowena Dolor, Network Director, Duke Primary Care Research Consortium • Jonathan Tobin, Network Director, Clinical Directors Network, Inc. • Rebecca Roper, Dir…
Implementing SBAR: Improving Communication and Response Times in Critical Care Transport

pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-nov2013.pptx

January 01, 2013 - Implementation TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS Medical Plaza Outpatient area consisting of doctors
TeamSTEPPS Essentials Course | Agency for Healthcare Research and Quality

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July 01, 2018 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …
2019 National Healthcare Quality and Disparities Report Executive Summary (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-final-es-cs061721.pdf

December 01, 2020 - Communication About Discharge Information Improving Trend: Communication About Treatment From Other Doctors
Reducing Workplace Violence with TeamSTEPPS® | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/teamstepps/events/webinars/dec-2016.html

July 01, 2018 - Doctors/Nurses/Clinicians. Social Workers. Activity Therapists. Hospital Police.
Overview of the Application Process | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/funding/process/grant-app-basics/appover.html

October 01, 2014 - SHARE: More topics in this section Funding & Grants Notice of Funding Opportunities Research Policies Funding Priorities Training & Education Funding Grant Application, Review & Award Process Grant Application Basics Applica…
Healthcare Research and Quality Act of 1999 | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/policymakers/hrqa99a.html

October 01, 2014 - SHARE: Healthcare Research and Quality Act of 1999 Text of the Act that reauthorizes the former Agency for Health Care Policy and Research, now the Agency for Healthcare Research and Quality (AHRQ). —S.580— Select for PDF version - 167.27 KB One Hundred Six…
Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html

March 01, 2020 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts & Recent Events Reporting R…
Communication Strategies To Promote Resident Safety | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html

March 01, 2017 - To Improve Culture TeamSTEPPS image - Three TeamSTEPPS cartoon penguins portraying doctors and other
Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf

October 01, 2018 - Most often doctors, but also a variety of other staff as you can see here and other clinicians who are … And you can see how much more the five-question protocol is generating, vis a vis communication with doctors
TeamSTEPPS: Rapid Response Systems. Specialty Scenarios (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsspecscen.pdf

January 11, 2010 - TeamSTEPPS: Rapid Response Systems. Specialty Scenarios 47TeamSTEPPS | Rapid Response Systems Slide Rapid Response SystemsSCENARIO 1 The nurse called the RRT to a patient who exhibited a reduced respiratory rate. The team was paged via overhead page. Within several minutes, team members arrived at the patient…
Applying Human Factors to Make it Easier for Clinicians to Do Their Jobs | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/funding/grantee-profiles/grtprofile-miller.html

August 01, 2022 - SHARE: More topics in this section Funding & Grants Notice of Funding Opportunities Research Policies Funding Priorities Training & Education Funding Grant Application, Review & Award Process Post Award Grants Management AHR…