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ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/201511.html
May 01, 2015 - HCAHPS survey in 2010 to improve three key measures: response of hospital staff, communication with doctors … For the "communication with doctors" measure, the hospital began using HCAHPS survey scores to develop
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ce.effectivehealthcare.ahrq.gov/talkingquality/explain/support/help-consumers.html
March 01, 2016 - The site uses its “teachable moment” to educate patients about some of the things they and their doctors
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=14&search_api_fulltext=&sort=asc
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - TeamSTEPPS Learning Benchmarks
TeamSTEPPS Learning Benchmarks
Instructions: These questions focus on medical teamwork and communication and their effect
on quality and safety in patient care. For each of the following questions, please circle the
letter next to the one best answer.
1. A nurse is called t…
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html
February 01, 2021 - who have mobility impairments about their experiences with care and services from health plans and doctors
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ce.effectivehealthcare.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/qi-strategies.html
August 01, 2021 - Top-box parent experience improved for 1 of 4 domains: Experience and Communication With Nighttime Doctors … ’s National Medical Center implemented personalized provider cards with pictures and biographies of doctors … Following the intervention, there were improvements in Child HCAHPS metrics, including doctors explaining
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=4&search_api_fulltext=&sort=desc
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=20&search_api_fulltext=&sort=asc
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ce.effectivehealthcare.ahrq.gov/patients-consumers/prevention/disease/bloodclots.html
August 01, 2017 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-access-items-hp-survey50-adult.html
December 01, 2018 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
February 28, 2014 - Scenario 1
TeamSTEPPS Learning Benchmarks
INSTRUCTIONS: These questions focus on medical teamwork and communication and their effect on
quality and safety in patient care. For each of the following questions, please circle the letter next to the
one best answer.
1. A nurse is called to the phone to recei…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
June 01, 2014 - physician reporting Web sites that invite and post patient comments about their
experiences with their doctors … Although most studies indicate posted comments are overwhelmingly positive about their doctors. … fictitious public reporting Web site to display comparative
information on the performance of fictitious doctors … You can also see on the upper right of the page that we provided the
ability to filter doctors by gender … and amount of experience, and to sort doctors by the doctor's last name or by
either of the standardized
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool2b.html
March 01, 2024 - Small Sample Size— A PDSA will likely involve only a portion of the practice (maybe 1 or 2 doctors). … You may have quantitative data like a certain number of doctors performed teach-back, or qualitative … will want to include the following:
The population you are working with—are you going to study the doctors … This may include how the patients react, how the doctors react, how the nurses react, how it fit in with
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ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - and Care Quickly
Getting Needed Care
Getting Care Quickly
Communication
How Well Doctors … Communicate
Doctors Who Communicate Well
How Well Doctors Communicate
Customer service
Health … Health Plan Customer Service
Coordination of care
(not included)
Care Coordination
How Well Doctors … encourages a sense of competition among providers to improve, but also may stimulate conversations among doctors
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc_pilotstudy.pdf
April 01, 2015 - The draft survey
was cognitively tested with ASC staff and doctors to ensure that the questions were … Sixty-seven percent of anesthesiologists, 66 percent of other doctors/physicians or surgeons, and
82 … This included doctors,
nurses, certified registered nurse anesthetists, physician assistants, nurse … • The three most common staff positions reported by respondents were nurses (33%),
doctors (21%) … Doctors and staff clearly understand each other’s roles and responsibilities. 86% 91%
B6R.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-promotion-education-hp-adult-2157-11a.docx
December 08, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Promotion & Education
Population Version: Adult
Supplemental Items for the CAHPS® Health Plan Survey 5.0
Topic: Health Promotion & Education
Population Version: Adult
Language: English
Users of the CAHPS® Health Plan Survey are free to incorporate suppleme…
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=desc
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/instructions/suppl_access_items_cahps-hp-adult-survey_2157-1a.docx
March 11, 2016 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Access
Population Version: Adult
Supplemental Access Items for the CAHPS® Health Plan Survey 5.0
Population Version: Adult
Language: English
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order to meet the needs of their orga…
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ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-3.html
June 01, 2023 - A year later she switched doctors, was diagnosed with stage 4 lung cancer and lived a way too short 2.5 … It’s definitely hard to trust doctors after that. … We just changed doctors. We no longer trust white doctors. … Massachusetts residents. 25 Fifty-nine percent of respondents who reported diagnostic problems switched doctors
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
January 01, 2005 - for the Cancer Care Survey, one
additional composite measure may be calculated and reported:
• Doctors … of overall cancer care Response Options
• 0-10
Supplemental Measure for the Cancer Care Survey
Doctors … Involve Patients in Decisions About Cancer Treatment
The survey asked patients if their cancer care doctors