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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=16
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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/assess-adapt-slides.html
July 01, 2018 - Collaboration
Image: Bar chart showing rates of collaboration between Labor & Delivery nurses and doctors … , intensive care unit nurses and doctors, operating room nurses and surgeons, and certified registered … nurse assistants and doctors. … On average, doctors rated teamwork twice as high as nurses or other health professionals.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
January 01, 2013 - ....................................................................................... 8
How Well Doctors … are
presented in the following order:
• Getting Needed Care
• Getting Care Quickly
• How Well Doctors … Communicate
Combines responses from four questions regarding how often doctors communicated well with … Never - Always
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor … Comparative Results
Getting Needed Care
Getting Care Quickly
How Well Doctors Communicate
Health
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ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/trends.html
June 01, 2018 - Adult hospital patients who sometimes or never had good communication with—
Doctors in the hospital
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/bloodclots.pdf
May 01, 2009 - Your Guide to Preventing and Treating Blood Clots
Your Guide to
Preventing and
Treating Blood Clots
U.S. Department of
Health and Human Services
Agency for Healthcare Research and Quality
540 Gaither Road
Rockville, MD 20850
AHRQ Pub. No. 090067C
May 2009
Swelling
Clot
Vein
Blood clots can for…
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ce.effectivehealthcare.ahrq.gov/questions/resources/going-home/index.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.docx
September 01, 2012 - Have you spoken to or seen any doctors or nurses about this since you left the hospital? … You were given appointments with your doctors [and for lab tests] when you left the hospital. … CALLER: I notice here in the records that the doctors in the hospital increased your medicine so that … You were given appointments with your doctors and for lab tests when you left the hospital. … DIAGNOSIS
During your hospital stay, the doctors and nurses may have told you the name of your primary
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ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/carecoordination/measure5.html
June 01, 2018 - Assist doctors in tracking their treatment protocols ( IOM, 2010 ). … Patients who reported that it was very important that doctors and other health providers be able to share … Patients Who Found It Important for Doctors To Be Able To Share Their Medical Information With Other … Providers Electronically
Patients who reported that it was very important that doctors and other health … Patients Who Found It Important for Doctors To Be Able To Share Their Medical Information With Other
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/phoneroleplay.docx
January 31, 2013 - CALLER: I notice here in the records that the doctors in the hospital increased your medicine so that … You were given appointments with your doctors and for lab tests when you left the hospital.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/phoneroleplay.pdf
February 14, 2013 - CALLER: I notice here in the records that the doctors in the hospital increased your medicine so
that … You were given appointments with your doctors and
for lab tests when you left the hospital.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBack-QuickGuide-card.pdf
October 19, 2016 - Teach-Back Quick Guide
Teach-Back Quick Guide
• Use teach-back for ALL patients.
• Start with most important message.
• Limit to 2-4 key points.
• Use plain language.
• Rephrase message until patient demonstrates
clear understanding.
Examples of Teach-Back Starters
• “Just t…
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=14
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=10
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
January 24, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
®
Lessons Learned from 2010 Pilot
45
®
46
UHC Results Compared to National
When comparing UHC hospitals to national averages for primary care:
• Doctor Communications, Overall “9 and 10” rat…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBackClinicianJobAid-Poster.pdf
October 20, 2016 - Teach-Back Quick Guide (poster)
Teach-Back Quick Guide
→ Use teach-back for ALL patients.
Start with most important message.
Limit to 2-4 key points.
Use plain language.
Rephrase message until patient demonstrates clear understanding.
→
→
→
→
Examp…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/hotline/hotline-appendix_b.pdf
May 11, 2016 - Medicine, Harvard Medical School
Richard Roberts, MD, JD
President, World Organization of Family Doctors
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ce.effectivehealthcare.ahrq.gov/questions/resources/glossary.html
November 01, 2020 - Glossary
Our plain-English glossary helps you make sense of the terms doctors
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ce.effectivehealthcare.ahrq.gov/questions/be-engaged/index.html
December 01, 2020 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/patient-involvement/healthy-men/men-over-50.pdf
March 01, 2014 - Task Force
members are practicing doctors and nurses in the fields of family
medicine, general internal