-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - Saying, “I’m the doctor, do what I say.”
d. … Scream at the doctor to stop the closure.
e. … Quietly observe and hope that the doctor notices.
c. Let the patient and doctor figure it out.
d. … Ask the doctor if he knows what he is doing.
e. … An action the doctor will likely get defensive about.
e.
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=14
Health Plan
Health promotion & education
P-HP2
Personal doctor … Health Plan
Health promotion & education
P-HP4
Personal doctor … Health Plan
Health promotion & education
P-HP5
Personal doctor … Health Plan
Health promotion & education
P-HP6
Personal doctor … Health Plan
Health promotion & education
P-HP7
Personal doctor
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - doctor respected consumer comments 27,719
Personal doctor spent enough time with consumers 10% 20% … Child's personal doctor respected consumer comments 48,105
Child's personal doctor explained things … doctor respected consumer comments 143,612
Personal doctor spent enough time with consumers 143,288 … and 10 is the best personal doctor possible, what number would you use to
rate your personal doctor … is the best personal doctor possible, what number would you use to
rate your child’s personal doctor
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
January 24, 2014 - Results Compared to National
When comparing UHC hospitals to national averages for primary care:
• Doctor … Communication
Composite 89.78% 89.71% -0.07% 50
th percentile
How often did this doctor explain … 90.82% 90.93% 0.11% 50
th percentile
How often did this doctor listen carefully
to you? … 93.71% 93.68% -0.03% 50
th percentile
How often did this doctor spend enough
time with you? … possible and 10 is the best doctor
possible, what number would you use to rate
this doctor?
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www.qualitymeasures.ahrq.gov/questions/resources/articles.html
November 01, 2020 - Be prepared with the questions you want to ask your doctor & make sure you understand the answers before … Jun 27 2011, pg. 26
[Mentions that AHRQ "has a list of basic questions consumers should ask their doctor … before receiving a medical test"; includes a "fact box" titled "Ask Your Doctor" which mentions that … AHRQ "lists questions you can ask your doctor about tests, treatments and drugs" and includes a link … Director Carolyn Clancy; also mentions AHRQ’s “Superheroes” Spanish-language campaign]
Work with doctor
-
www.qualitymeasures.ahrq.gov/patients-consumers/prevention/disease/bloodclots.html
August 01, 2017 - Reminders:
Call your doctor * if you have questions. … Have a special port the doctor put in your body to give you medicine. … Talk with your doctor to see if you are at risk. … Take all medicines the doctor prescribes you.
Stay active! … Your doctor will watch you closely.
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=3&search_api_fulltext=&sort=asc
Clinician & Group
People with mobility impairments
N-SDM4
Doctor … Adult
Cancer Care
Shared decision making
N-SDM7
Doctor … Adult
Cancer Care
Shared decision making
N-SDM2
Doctor … Adult
Cancer Care
Shared decision making
N-SDM3
Doctor … Adult
Cancer Care
Shared decision making
CC20
Doctor
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - Do you have a primary doctor or nurse?
1|_| Yes
2|_| No If No, go to #29 on page 6
13. … How long has this person been your primary doctor or nurse? … primary doctor or nurse possible, what number would you use to rate your primary doctor or nurse? … | 10 Best primary doctor or nurse possible
Getting Needed Care
29. … Do you now need or take medicine prescribed by a doctor?
-
www.qualitymeasures.ahrq.gov/questions/resources/diagnosis/step5.html
November 01, 2020 - Support
Step 1: Take the Time You Need
Step 2: Get the Support You Need
Step 3: Talk With Your Doctor … Your information may have come from the following sources:
Your doctor. … Work With Your Doctor To Make Decisions
When you are ready to make treatment decisions, you and your … Make sure that your doctor knows your preferences and feelings about the different treatments—for example … Once you and your doctor decide on one or more treatments that are right for you, you can work together
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-promotion-education-hp-adult-2157-11a.docx
December 08, 2017 - In the last 12 months, did you visit your personal doctor for care? … In the last 12 months, did you need help from your personal doctor to make changes to prevent illness … In the last 12 months, did you and your personal doctor talk about healthy eating habits? … In the last 12 months, did you and your personal doctor talk about the exercise or physical activity … In the last 12 months, did you and your personal doctor talk about things in your life that worry you
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
April 01, 2020 - In the last 12 months, how often did your personal doctor use medical words you did not understand? … In the last 12 months, how often did your personal doctor talk too fast when talking with you? … In the last 12 months, did you talk with your personal doctor about any health questions or concerns? … In the last 12 months, how often did your personal doctor answer all of your questions? … In the last 12 months, did your personal doctor order a blood test, x-ray, or other test for you?
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=14&search_api_fulltext=&sort=asc
Cancer Care
Information from providers
N-SDM1
Doctor … Adult
Cancer Care
Shared decision making
N-SDM2
Doctor … Adult
Cancer Care
Shared decision making
N-SDM3
Doctor … Adult
Cancer Care
Shared decision making
N-SDM4
Doctor … Adult
Cancer Care
Shared decision making
N-SDM5
Doctor
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=7&search_api_fulltext=&sort=desc
Health Plan
Health literacy
P-HL2
Personal doctor … Health Plan
Health literacy
P-HL17
Personal doctor … Health Plan
Health literacy
P-HL16
Personal doctor … Health Plan
Health literacy
P-HL15
Personal doctor … Health Plan
Health literacy
P-HL1
Personal doctor
-
www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - What do I want to ask my doctor today? … , and generate a list of questions the patient has for the doctor. … Step 3: Talk With Your Doctor . June 2016. … Talking With Your Doctor: A Guide For Older People [PDF, 1.147 MB]. … The Intelligent Patient's Guide to the Doctor-Patient Relationship: Learning How to Talk So Your Doctor
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
April 01, 2022 - talked about pros and cons of choices
CC4 Child’s doctor asked which choice was best for child … CC15 Easy to get treatment or counseling for child
Parents' Experiences with the Child's Personal Doctor … or Nurse
Q18 Doctor talked about how child feeling, growing, or behaving 1
CC20 Child's … personal doctor understands how health conditions affected child's day-to-day life
CC21 Child's … personal doctor understands how health conditions affected family's day-to-day life
Parents’ Experiences
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - 7% 16% 78 % 32,047
Doctor showed respect for what enrollee had to say 5% 13% 82% 32,048
Doctor spent … In the last 6 months, how often did your personal doctor listen carefully to
you? … doctor possible, what number would you use to
rate your personal doctor? … ’s personal doctor? … doctor possible, what number would you use to
rate your child’s specialist?
-
www.qualitymeasures.ahrq.gov/questions/resources/diagnosis/support.html
November 01, 2020 - Introduction
Your doctor * gave you a diagnosis that could change your life. … Step 3: Talk with your doctor. … Good communication with your doctor can help you feel more satisfied with the care you receive. … Work with your doctor to decide on a treatment plan that best meets your needs. … To keep it simple, in this document we use the term "doctor" to refer to any of these professionals with
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.pdf
March 04, 2009 - Do you have a primary doctor or
nurse?
1 Yes
2 No → If No, go to #29 on page 6
13. … How long has this person been your
primary doctor or nurse? … best primary doctor or nurse
possible, what number would you use to
rate your primary doctor or nurse … 0 Worst primary doctor or nurse
possible
1
2
3
4
5
6
7
8
9
10 Best primary doctor … Do you now need or take medicine
prescribed by a doctor?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
February 28, 2014 - Saying, “I’m the doctor; do what I say.”
d. … Scream at the doctor to stop the closure.
e. … Quietly observe and hope that the doctor notices.
c. Let the patient and doctor figure it out.
d. … Ask the doctor if he knows what he is doing.
e. … An action the doctor will likely get defensive about.
e.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-sdm-english-557-5a.docx
March 07, 2017 - Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center