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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - Saying, “I’m the doctor, do what I say.” d. … Scream at the doctor to stop the closure. e. … Quietly observe and hope that the doctor notices. c. Let the patient and doctor figure it out. d. … Ask the doctor if he knows what he is doing. e. … An action the doctor will likely get defensive about. e.
  2. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=14
    Health Plan Health promotion & education P-HP2 Personal doctor … Health Plan Health promotion & education P-HP4 Personal doctor … Health Plan Health promotion & education P-HP5 Personal doctor … Health Plan Health promotion & education P-HP6 Personal doctor … Health Plan Health promotion & education P-HP7 Personal doctor
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - doctor respected consumer comments 27,719 Personal doctor spent enough time with consumers 10% 20% … Child's personal doctor respected consumer comments 48,105 Child's personal doctor explained things … doctor respected consumer comments 143,612 Personal doctor spent enough time with consumers 143,288 … and 10 is the best personal doctor possible, what number would you use to rate your personal doctor … is the best personal doctor possible, what number would you use to rate your child’s personal doctor
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
    January 24, 2014 - Results Compared to National When comparing UHC hospitals to national averages for primary care: • Doctor … Communication Composite 89.78% 89.71% -0.07% 50 th percentile How often did this doctor explain … 90.82% 90.93% 0.11% 50 th percentile How often did this doctor listen carefully to you? … 93.71% 93.68% -0.03% 50 th percentile How often did this doctor spend enough time with you? … possible and 10 is the best doctor possible, what number would you use to rate this doctor?
  5. www.qualitymeasures.ahrq.gov/questions/resources/articles.html
    November 01, 2020 - Be prepared with the questions you want to ask your doctor & make sure you understand the answers before … Jun 27 2011, pg. 26 [Mentions that AHRQ "has a list of basic questions consumers should ask their doctor … before receiving a medical test"; includes a "fact box" titled "Ask Your Doctor" which mentions that … AHRQ "lists questions you can ask your doctor about tests, treatments and drugs" and includes a link … Director Carolyn Clancy; also mentions AHRQ’s “Superheroes” Spanish-language campaign] Work with doctor
  6. www.qualitymeasures.ahrq.gov/patients-consumers/prevention/disease/bloodclots.html
    August 01, 2017 - Reminders: Call your doctor * if you have questions. … Have a special port the doctor put in your body to give you medicine. … Talk with your doctor to see if you are at risk. … Take all medicines the doctor prescribes you. Stay active! … Your doctor will watch you closely.
  7. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=3&search_api_fulltext=&sort=asc
    Clinician & Group People with mobility impairments N-SDM4 Doctor … Adult Cancer Care Shared decision making N-SDM7 Doctor … Adult Cancer Care Shared decision making N-SDM2 Doctor … Adult Cancer Care Shared decision making N-SDM3 Doctor … Adult Cancer Care Shared decision making CC20 Doctor
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
    March 04, 2009 - Do you have a primary doctor or nurse? 1|_| Yes 2|_| No  If No, go to #29 on page 6 13. … How long has this person been your primary doctor or nurse? … primary doctor or nurse possible, what number would you use to rate your primary doctor or nurse? … | 10 Best primary doctor or nurse possible Getting Needed Care 29. … Do you now need or take medicine prescribed by a doctor?
  9. www.qualitymeasures.ahrq.gov/questions/resources/diagnosis/step5.html
    November 01, 2020 - Support Step 1: Take the Time You Need Step 2: Get the Support You Need Step 3: Talk With Your Doctor … Your information may have come from the following sources: Your doctor. … Work With Your Doctor To Make Decisions When you are ready to make treatment decisions, you and your … Make sure that your doctor knows your preferences and feelings about the different treatments—for example … Once you and your doctor decide on one or more treatments that are right for you, you can work together
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-promotion-education-hp-adult-2157-11a.docx
    December 08, 2017 - In the last 12 months, did you visit your personal doctor for care? … In the last 12 months, did you need help from your personal doctor to make changes to prevent illness … In the last 12 months, did you and your personal doctor talk about healthy eating habits? … In the last 12 months, did you and your personal doctor talk about the exercise or physical activity … In the last 12 months, did you and your personal doctor talk about things in your life that worry you
  11. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
    April 01, 2020 - In the last 12 months, how often did your personal doctor use medical words you did not understand? … In the last 12 months, how often did your personal doctor talk too fast when talking with you? … In the last 12 months, did you talk with your personal doctor about any health questions or concerns? … In the last 12 months, how often did your personal doctor answer all of your questions? … In the last 12 months, did your personal doctor order a blood test, x-ray, or other test for you?
  12. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=14&search_api_fulltext=&sort=asc
    Cancer Care Information from providers N-SDM1 Doctor … Adult Cancer Care Shared decision making N-SDM2 Doctor … Adult Cancer Care Shared decision making N-SDM3 Doctor … Adult Cancer Care Shared decision making N-SDM4 Doctor … Adult Cancer Care Shared decision making N-SDM5 Doctor
  13. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=7&search_api_fulltext=&sort=desc
    Health Plan Health literacy P-HL2 Personal doctor … Health Plan Health literacy P-HL17 Personal doctor … Health Plan Health literacy P-HL16 Personal doctor … Health Plan Health literacy P-HL15 Personal doctor … Health Plan Health literacy P-HL1 Personal doctor
  14. www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - What do I want to ask my doctor today? … , and generate a list of questions the patient has for the doctor. … Step 3: Talk With Your Doctor . June 2016. … Talking With Your Doctor: A Guide For Older People [PDF, 1.147 MB]. … The Intelligent Patient's Guide to the Doctor-Patient Relationship: Learning How to Talk So Your Doctor
  15. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
    April 01, 2022 - talked about pros and cons of choices CC4      Child’s doctor asked which choice was best for child … CC15    Easy to get treatment or counseling for child Parents' Experiences with the Child's Personal Doctor … or Nurse Q18      Doctor talked about how child feeling, growing, or behaving 1 CC20    Child's … personal doctor understands how health conditions affected child's day-to-day life CC21    Child's … personal doctor understands how health conditions affected family's day-to-day life Parents’ Experiences
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
    January 01, 2020 - 7% 16% 78 % 32,047 Doctor showed respect for what enrollee had to say 5% 13% 82% 32,048 Doctor spent … In the last 6 months, how often did your personal doctor listen carefully to you? … doctor possible, what number would you use to rate your personal doctor? … ’s personal doctor? … doctor possible, what number would you use to rate your child’s specialist?
  17. www.qualitymeasures.ahrq.gov/questions/resources/diagnosis/support.html
    November 01, 2020 - Introduction Your doctor * gave you a diagnosis that could change your life. … Step 3: Talk with your doctor. … Good communication with your doctor can help you feel more satisfied with the care you receive. … Work with your doctor to decide on a treatment plan that best meets your needs. … To keep it simple, in this document we use the term "doctor" to refer to any of these professionals with
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.pdf
    March 04, 2009 - Do you have a primary doctor or nurse? 1 Yes 2 No → If No, go to #29 on page 6 13. … How long has this person been your primary doctor or nurse? … best primary doctor or nurse possible, what number would you use to rate your primary doctor or nurse … 0 Worst primary doctor or nurse possible 1 2 3 4 5 6 7 8 9 10 Best primary doctor … Do you now need or take medicine prescribed by a doctor?
  19. Scenario 1 (pdf file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
    February 28, 2014 - Saying, “I’m the doctor; do what I say.” d. … Scream at the doctor to stop the closure. e. … Quietly observe and hope that the doctor notices. c. Let the patient and doctor figure it out. d. … Ask the doctor if he knows what he is doing. e. … An action the doctor will likely get defensive about. e.
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-sdm-english-557-5a.docx
    March 07, 2017 - Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center

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