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www.monahrq.ahrq.gov/cahps/about-cahps/principles/index.html
January 01, 2020 - For example, only a patient can tell whether a doctor communicated in a way the patient could understand
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www.monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - Skip to main content
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www.monahrq.ahrq.gov/health-literacy/professional-training/lepguide/exec-summary.html
September 01, 2020 - The doctor, who spoke Spanish, was asked to act as the interpreter during her preoperative preparation … When the doctor spoke with the patient in Spanish, the circulating nurse mistook this for a timeout. … Resolution: Shortly after, the doctor realized his mistake and followed hospital safety protocols. … The patient did not return for followup care at the hospital and reported a loss of faith in the doctor
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www.monahrq.ahrq.gov/news/newsroom/case-studies/202201.html
January 01, 2022 - Skip to main content
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www.monahrq.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
February 01, 2024 - Skip to main content
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
December 01, 2021 - Respondent Characteristics Respondents
Staff Position Number Percent
Anesthesiologist 614 7%
Doctor … (Item G1) 95% 6.82% 60% 86% 93% 99% 100% 100% 100%
Just before the start of procedures, the doctor … • Doctor/Physician (excl. … • Doctor/Physician (excl. … • Doctor/Physician (excl.
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www.monahrq.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - : Physician Barriers
Physician Attitudes
Communication Skills
Time
Image: Cartoon showing a doctor … The doctor says "I'm going to give you a mild sedative to counteract your really annoying questions." … “One of the best ways to recover from your illness is to get up and move as soon as the doctor says that
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/funaro-0914slides.pdf
January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture
45
45
YUMA DISTRICT HOSPITAL AND
CLINICS
Bev Funaro, RN
Director of Quality and Regulatory Affairs
46
46
Yuma Clinic Background
• Participate in the Hospital and Medical Office
surveys
• Administered survey in 2011 and 2…
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www.monahrq.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
July 01, 2023 - Monitoring and improving inpatient pediatric doctor communication, especially for Spanish-preferring
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023-NHQDR-appendixes-ACDE-rev.pdf
January 01, 2023 - asked about the following five health
consequences:
■ Need or use of medicines prescribed by a doctor … are asked about the following five health
consequences: the need or use of medicines prescribed by a doctor
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - With input from the doctor, work with the patient and family to set realistic goals for the hospital … If another clinician (e.g., pharmacist, doctor, or nurse) is needed to address a concern, arrange for … Doctor. … The doctor gives the order for discharge, but, this should not be a surprise or happen in a vacuum. … The doctor should lay out clear steps toward discharge with the team and the patient and family so everyone
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www.monahrq.ahrq.gov/health-literacy/professional-training/index.html
January 01, 2024 - The Spanish-speaking translator in this video uses TeamSTEPPS techniques to make sure the doctor uses
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www.monahrq.ahrq.gov/talkingquality/measures/setting/long-term-care/home-health/examples.html
November 01, 2018 - Percentage of patients who require emergent care from a hospital, doctor, or outpatient department/clinic
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www.monahrq.ahrq.gov/teamstepps-program/curriculum/situation/tools/star.html
June 01, 2023 - to describe their efforts to manage an arrhythmia in the following way:
Situation: I emailed my doctor
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www.monahrq.ahrq.gov/cahps/surveys-guidance/dental/about/Development-of-the-Dental-Plan-Survey.html
April 01, 2020 - encompassing patients' communication and interaction with the dental care provider, including patient-doctor
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www.monahrq.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
January 01, 2020 - Example:
Doctor: "Give 25 mg Benadryl IV push" Nurse: "25 mg Benadryl IV push" Doctor:
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/mowebinar_2014transcript.pdf
January 01, 2014 - runs a report of the scheduled patients for the week, which is reviewed with the providers so the doctor … Navigator places the orders and
contacts the patient to let them know the doctor wants him to have the … And if a foot exam was done, the doctor
would also likes to know the date at the last basic or metabolic … The doctor reviews this sheet
before seeing the patient. … Then, following the encounter the doctor, text the time the next time that he
wants to see the patient
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation.pptx
May 01, 2017 - DOB: Date of birth
CRNA: Certified registered nurse anesthetist
IVATB: Intravenous antibiotics
MD: Doctor
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www.monahrq.ahrq.gov/sites/default/files/publications/files/dowdstudysnapshot.pdf
November 01, 2015 - including
comparisons to similar practices and
the ability to drill down to the level of
the individual doctor
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/healthsystemsresearch/virtual-roundtable-discussion/climate-resiliency-roundtable-bios.pdf
February 01, 2022 - She received her Juris Doctor degree
from American University Washington College of Law and her bachelor … received his Master of Public
Health from the Johns Hopkins School of Hygiene and Public Health, his Doctor