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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-shaller.pdf
    June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Shaller HOW ARE SURVEY RESULTS USED? Dale Shaller, M.P.A. Principal Shaller Consulting Group How Are Survey Results Used? • Quality improvement • Public reporting • Value-based payment • Recognition and certification • Research 30 Using CAHPS Surve…
  2. www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/trends.html
    June 01, 2018 - Chartbook on Person- and Family-Centered Care Summary of Trends Previous Page Next Page Table of Contents Chartbook on Person- and Family-Centered Care Acknowledgments Person- and Family-Centered Care Summary of Trends Measures of Person- and Family- Centered Care Communication Measures: H…
  3. www.ahrq.gov/cahps/surveys-guidance/dental/about/Development-of-the-Dental-Plan-Survey.html
    April 01, 2020 - encompassing patients' communication and interaction with the dental care provider, including patient-doctor
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/no-more-cauti-preventing-cauti.pptx
    June 02, 2025 - angry doctor
  5. Teach-Back Tips (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-tips-jobaid-final508.pdf
    June 02, 2025 - � Use plain language (blood thinner for anticoagulant, heart doctor for cardiologist).
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/dale_shaller_intro.pdf
    March 17, 2015 - Doctors Communicate • Health Plan Information and Customer Service • Rating questions: • Personal Doctor
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-infographic.pdf
    January 01, 2024 - 2024 Child HCAHPS Survey Database Executive Summary 2024 Child Hospital Survey Database The 2024 Consumer Assessment of Hea lthcare Providers and Systems (CAHPS®) Child Hospital Survey Database includes 7,250 survey responses voluntarily submitted by 40 hospitals. High Scoring Measures Communication Betwee…
  8. www.ahrq.gov/sites/default/files/wysiwyg/funding/training-grants/grants/active/dissrt12/dissrt12.pdf
    January 31, 2014 - AHRQ's Health Services Research Dissertation Grant Program: New Starts Fiscal Year 2012 Introduction The mission of the Agency for Healthcare Research and Quality (AHRQ) is to improve the safety, quality, efficiency, and effectiveness of health care for all Americans. To help achieve the Agency's mission, AHRQ suppo…
  9. www.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
    March 01, 2016 - get a prescription or some other treatment or maybe a diagnostic test, wouldn't they maybe give their doctor … a poor rating if the doctor didn't do what they expected them to do?
  10. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-1-tech-specs.pdf
    June 02, 2025 - Section 2, Table 1, Technical Specifications and Scoring for Caregiver Survey Indicator ID Table 1: Detailed Measure Specifications and Scoring for FECC Caregiver Survey Indicators All are on 0-100 scale, where higher is better. Survey response items should be coded to reflect that. For dicho…
  11. www.ahrq.gov/sites/default/files/wysiwyg/opioids/compendium/opioids-case-study-prescribe-opioids.pdf
    June 02, 2025 - facilitated a discussion of scenarios and solutions for the situations presented. 1 MD = Medical Doctor … ; DO = Doctor of Osteopathic Medicine; NP = Nurse Practitioner; PA = Physician Assistant; LPN = Licensed
  12. www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6w.html
    June 01, 2014 - measure assesses six factors of integrated care as experienced by patients: (1) Information flow to your doctor … other languages (those completing the measure in English scored higher), and children with a personal doctor … (those with a personal doctor scored higher) (p<0.05 for all comparisons).
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/contents-cahps-de-identified-research-datasets.pdf
    January 01, 2024 - Child Medicaid and CHIP Version 5.1 • Q1 – Q29 • About You items (Q30 – Q41) • 1 HEDIS Item (doctor
  14. www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/measure-6.html
    November 01, 2017 - Information is gathered on the following issues: Anticipatory guidance and parental education by a doctor … Individual health care provider and/or provider teams of a doctor and nurse. … developmental health care recommended for young children: Anticipatory guidance and parental education by a doctor
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/compare/WR_751_AHRQ_Quigley_08_26_10.pdf
    April 01, 2010 - • Designed and administered a proprietary patient survey that focused on specific doctor-to-patient … discussed with patient the patient’s anxieties and fears • Confidence and trust in doctor • Nurse … If the volunteers did not take the time to print out the doctor photos before administering the survey … • The number of medical doctor referrals to hospital specialists. What Were the Results? … This patient survey focused on specific doctor/nurse-to-patient or resident-to-patient communication
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - This includes medicine prescribed by a doctor, as well as aspirin and Tylenol. … Do you visit a doctor for medical care outside the nursing home? … Do you see any doctor for medical care inside the nursing home?
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.pdf
    April 18, 2011 - This includes medicine prescribed by a doctor, as well as aspirin and Tylenol. … When you were in the nursing home, did you visit a doctor for medical care outside the nursing home … When you were in the nursing home, did you visit a doctor for medical care inside the nursing home?
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.doc
    September 01, 2011 - Se incluyen las medicinas recetadas por un doctor, al igual que la aspirina y el Tylenol. … Cuando estaba en el hogar de ancianos y de rehabilitación, ¿fue a ver a un doctor para recibir atención … Cuando estaba en el hogar de ancianos y de rehabilitación, ¿fue a ver a algún doctor para recibir atención
  19. www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/care-coordination-resource-guide.pdf
    November 17, 2022 - Family Caregiver Alliance - Communicating with Your Doctor Tips for patients talking with their doctors … health/tips-improving-communication-older-patients https://www.caregiver.org/resource/communicating-your-doctor
  20. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role4.html
    September 01, 2024 - Engagement Resource Research Questions identified more than 300 versions of “questions to ask your doctor

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