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  1. www.ahrq.gov/sites/default/files/2024-09/segall-report.pdf
    January 01, 2024 - Make call using ‘red’ phone 4 Make phone call within 1 minute of previous call 4 Confirm that a nurse/doctor
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module6/module6-care-for-caregiver.pptx
    May 01, 2011 - The doctor who makes the mistake needs help too. BMJ 2000;320:726–7.
  3. www.ahrq.gov/cahps/news-and-events/events/ahrq-conference-2015/sorting-fact-fiction-slides.html
    March 01, 2016 - (2) Experiences with Physicians: Global Rating Doctor Communication Slide 39 Analyses
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/ahrq-conference-2015/elliott-cleary-cahps-09-28.pdf
    January 01, 2015 - − (2) Experiences with Physicians  Global Rating  Doctor Communication 38 Analyses •
  5. www.ahrq.gov/research/findings/studies/index.html?page=111
    January 01, 2024 - tasks included changes in number of medications and change types and calls to the health provider (doctor
  6. www.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-slides.html
    September 01, 2020 - Discuss doctor knowledge/recommendations. Check/clarify patient's understanding.
  7. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-full-report.pdf
    February 01, 2020 - It has further been noted that children covered by Medicaid are less likely to visit the doctor and … girls (47 percent vs. 31 percent) (Ogden, Tabak, 2005); and, notification of overweight status by a doctor … Parental recall of doctor communication of weight status.
  8. www.ahrq.gov/patient-safety/capacity/candor/demo-program/grants/summary.html
    May 01, 2016 - Demonstration Grants Final Evaluation Report Executive Summary Previous Page Next Page Table of Contents Demonstration Grants Final Evaluation Report Executive Summary Detailed Findings Evaluation Issues Contributions to Patient Safety and Medical Liability Lessons Lear…
  9. www.ahrq.gov/hai/cusp/cusp-success/stjoe.html
    September 01, 2012 - Stories of Success: Using CUSP To Improve Safety Saint Joseph Mercy Health System–Ann Arbo Previous Page Next Page Table of Contents Stories of Success: Using CUSP To Improve Safety About This Guide What Is CUSP? How To Learn More About CUSP With the CUSP Toolkit NorthCrest Medical Center …
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck1/slidedeck1.pptx
    March 01, 2011 - Process Health Literacy in Pharmacy: Introduction Curricular Modules for Pharmacy Faculty Content adapted from Kripalani and Jacobson (2007) 0 Objectives Introduction to health literacy Health literacy skills Health system demands Consequences of a mismatch Implications for pharmacy 1 The presentatio…
  11. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP_Patient_Family_Engagement_Facilitator_Notes.docx
    September 13, 2013 - SAY: The Patient and Family Engagement module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit focuses on an important topic: Making sure patients and their family members understand what is happening during the patient’s hospital stay, are active participants in the patient’s care, and are prepared for…
  12. www.ahrq.gov/sites/default/files/wysiwyg/chsp/news-and-events/events/webinars/chsp-webinar-slides-011221.pdf
    January 12, 2021 - Advancing Understanding of Health Care Delivery Using the AHRQ Compendium of U.S. Health Systems Advancing Understanding of Health Care Delivery Using the Compendium of U.S. Health Systems January 12, 2021 Presenters Genna Cohen Mathematica Michael Furukawa Agency for Healthcare Research and Quality David J…
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Ludwick.pdf
    June 21, 2004 - Surgical Safety: Addressing the JCAHO Goals for Reducing Wrong-site, Wrong-patient, Wrong-procedure Events 483 Surgical Safety: Addressing the JCAHO Goals for Reducing Wrong-site, Wrong-patient, Wrong-procedure Events Sandra Ludwick Abstract Under standards set forth by the Joint Commission on Accreditatio…
  14. www.ahrq.gov/ncepcr/reports/2024-annual-report/recent-grants-digital.html
    May 01, 2024 - Investments in Primary Care Research for 2021 and 2022 Digital Healthcare Previous Page Next Page Table of Contents Investments in Primary Care Research for 2021 and 2022 Acknowledgments and Authors Message from the Acting Director of AHRQ's National Center for Excellence in Primary Care Researc…
  15. www.ahrq.gov/sites/default/files/2024-07/huck-report.pdf
    January 01, 2024 - Final Progress Report: Rural Healthcare Quality Network (RHQN) – AHRQ Grant Pre-Intervention Study Results Rural Healthcare Quality Network (RHQN) – Agency for Healthcare Research and Quality Grant FINAL REPORT BACKGROUND Purpose of the Study The purpose of the study was to examine clinician’s attitudes and p…
  16. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool5.html
    March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Tool 5: How To Conduct a Postdischarge Followup Phone Call Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital How CMS Measures th…
  17. www.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
    August 01, 2022 - Grand Rounds Presentation AHRQ Communication and Optimal Resolution Toolkit Say: This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process. Some organizations struggle to improve the way they and their care teams respond to medical harm. The CANDOR process a…
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
    April 01, 2016 - Say: This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process. Some organizations struggle to improve the way they and their care teams respond to medical harm. The CANDOR process aims to change that. Slide 1 Say: To get started, let’s watch this video. Video: Do Less…
  19. www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/summary.html
    August 01, 2022 - Demonstration Grants Final Evaluation Report Executive Summary Previous Page Next Page Table of Contents Demonstration Grants Final Evaluation Report Executive Summary Detailed Findings Evaluation Issues Contributions to Patient Safety and Medical Liability Lessons Learned From Implement…
  20. www.ahrq.gov/hai/pfp/2015-interim.html
    December 01, 2016 - National Scorecard on Rates of Hospital-Acquired Conditions 2010 to 2015: Interim Data From National Efforts To Make Health Care Safer Summary Preliminary 1 estimates for 2015 show a 21 percent decline in hospital-acquired conditions (HACs) since 2010. A cumulative total of 3.1 million fewer HACs were expe…

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