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  1. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=8&search_api_fulltext=&sort=asc
    Health Plan Health literacy P-HL2 Personal doctor … Health Plan Health literacy P-HL3 Personal doctor … Plan Health literacy P-HL4 Patient talked with personal doctor … Health Plan Health literacy P-HL5 Personal doctor … Health Plan Health literacy P-HL6 Personal doctor
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-chartbook.pdf
    January 01, 2024 - Yes 81% 86% 88% No 19% 14% 12% Number of visits to personal doctor? … 77% 77% 77% 80% 72% Doctor showed respect for what enrollee had to say 82% 82% 82% 84% 78% Doctor … In the last 6 months, how often did your personal doctor spend enough time with you? … and 10 is the best personal doctor possible, what number would you use to rate your personal doctor … is the best personal doctor possible, what number would you use to rate your child’s personal doctor
  3. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=asc
    descending Title Population Survey Topics P-HL5 Personal doctor … Health Plan Health literacy P-HL6 Personal doctor … Health Plan Health literacy P-HL7 Personal doctor … Health Plan Health literacy P-HL8 Personal doctor … Health Plan Health literacy P-HL9 Patient saw personal doctor
  4. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=4&search_api_fulltext=&sort=desc
    Plan People with mobility impairments P-IC1 How personal doctor … Health Plan Improving care and services P-HP8 Personal doctor … Health Plan Health promotion & education P-HP7 Personal doctor … Health Plan Health promotion & education P-HP6 Personal doctor … Health Plan Health promotion & education P-HP5 Personal doctor
  5. www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-health-promotion-education-hp-adult.html
    December 01, 2018 - In the last 12 months, did you visit your personal doctor for care? … In the last 12 months, did you need help from your personal doctor to make changes to prevent illness … In the last 12 months, did you and your personal doctor talk about healthy eating habits? … In the last 12 months, did you and your personal doctor talk about the exercise or physical activity … In the last 12 months, did you and your personal doctor talk about things in your life that worry you
  6. www.ahrq.gov/topics/blood-pressure.html
    What You Need To Know and Do To Control Your Blood Pressure: You and Your Doctor Working Together
  7. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=desc
    Health Plan Health literacy P-HL3 Personal doctor … Health Plan Health literacy P-HP5 Personal doctor … Health Plan Health promotion & education P-HP6 Personal doctor … Health Plan Health promotion & education P-HP7 Personal doctor … Health Plan Health promotion & education P-CR8 Personal doctor
  8. www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/appendix-b.html
    October 01, 2017 - How Well Doctors Communicate   In the last 6 months, how often did your personal doctor explain … In the last 6 months, how often did your personal doctor show respect for what you had to say? … In the last 6 months, how often did your personal doctor spend enough time with you? … the best personal doctor possible, what number would you use to rate your personal doctor? … doctor?
  9. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=17&search_api_fulltext=&sort=desc
    Health Plan Health literacy P-HL2 Personal doctor … Health Plan Health literacy P-HL3 Personal doctor … Plan Health literacy P-HL4 Patient talked with personal doctor … Health Plan Health literacy P-HL5 Personal doctor … Health Plan Health literacy P-HL6 Personal doctor
  10. www.ahrq.gov/chain/patient-tools/medicine-safety/mental-health-problems-foster-children.html
    March 01, 2017 - child and think he or she may have a mental health problem, you may want to talk with your child’s doctor … These medicines need to be carefully prescribed and closely watched by a doctor. … Preparing for the First Doctor Visit When taking your foster child to a doctor for the first time about … his or her mental health problems, the doctor may want to talk to you about: Your child's complete … If the doctor prescribes a psychotropic medicine, usually the doctor should: Start with only one medicine
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
    January 01, 2022 - Yes 81% 87% 87% No 19% 13% 13% Number of visits to personal doctor? … 76% 77% 78% 78% 73% Doctor showed respect for what enrollee had to say 82% 82% 83% 84% 78% Doctor … In the last 6 months, how often did your personal doctor spend enough time with you? … and 10 is the best personal doctor possible, what number would you use to rate your personal doctor … is the best personal doctor possible, what number would you use to rate your child’s personal doctor
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-hp-chartbook.pdf
    January 01, 2021 - 77% 78% 79% 79% 73% Doctor showed respect for what enrollee had to say 82% 83% 84% 83% 79% Doctor … In the last 6 months, how often did your personal doctor listen carefully to you? … doctor possible, what number would you use to rate your personal doctor? … s personal doctor? … doctor possible, what number would you use to rate your child’s specialist?
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teambased-a.pdf
    May 01, 2016 - Team-based care is a way for you and your doctor and others in your doctor’s office to work as a team … Talk to your doctor. … Find out if your doctor uses team- based care and how you can be an active part of the team. … What patients are saying “I feel that I’ve gotten my doctor back. … My doctor isn’t in the computer the whole time.”
  14. www.ahrq.gov/questions/resources/diagnosis/step5.html
    November 01, 2020 - Support Step 1: Take the Time You Need Step 2: Get the Support You Need Step 3: Talk With Your Doctor … Information Step 5: Decide on a Treatment Plan Where to Find More Information My doctor … Your information may have come from the following sources: Your doctor. … Work With Your Doctor To Make Decisions When you are ready to make treatment decisions, you and your … Once you and your doctor decide on one or more treatments that are right for you, you can work together
  15. www.ahrq.gov/sites/default/files/publications2/files/diaginfo.pdf
    July 01, 2005 - Step 3: Talk with your doctor. … • Tell your doctor if you are feeling depressed or overwhelmed. Get information from your doctor. … But first ask your doctor if this is okay. … Here are some ways to find a doctor for a second opinion: • Ask your doctor. … Finally, if you are not satisfied with your doctor, you can do two things: (1) talk with your doctor
  16. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=3&search_api_fulltext=&sort=asc
    Clinician & Group People with mobility impairments N-SDM4 Doctor … Adult Cancer Care Shared decision making N-SDM7 Doctor … Adult Cancer Care Shared decision making N-SDM2 Doctor … Adult Cancer Care Shared decision making N-SDM3 Doctor … Adult Cancer Care Shared decision making CC20 Doctor
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
    January 24, 2014 - Results Compared to National When comparing UHC hospitals to national averages for primary care: • Doctor … Communication Composite 89.78% 89.71% -0.07% 50 th percentile How often did this doctor explain … 90.82% 90.93% 0.11% 50 th percentile How often did this doctor listen carefully to you? … 93.71% 93.68% -0.03% 50 th percentile How often did this doctor spend enough time with you? … possible and 10 is the best doctor possible, what number would you use to rate this doctor?
  18. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - Saying, “I’m the doctor, do what I say.” d. … Scream at the doctor to stop the closure. e. … Quietly observe and hope that the doctor notices. c. Let the patient and doctor figure it out. d. … Ask the doctor if he knows what he is doing. e. … An action the doctor will likely get defensive about. e.
  19. www.ahrq.gov/sites/default/files/wysiwyg/chain/practice-tools/warfarin-slides.pdf
    March 19, 2017 - Doctor: It’s being held. … Doctor: Thank you. … Doctor: That should be fine. Nurse Susan: Okay, great. Doctor: Good night. … Doctor: Okay, bye. … Doctor: I’m in a hurry.
  20. www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - Respondent got non-urgent appointment as soon as needed How Well Doctors Communicate Q12        Doctor … explained things in a way that was easy to understand Q13        Doctor listened carefully to enrollee … Q14        Doctor showed respect for what enrollee had to say Q15        Doctor spent enough time … respectful  Enrollees' Ratings Q8          Rating of all health care Q16        Rating of personal doctor

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