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  1. www.ahrq.gov/sites/default/files/publications/files/beinvolved.pdf
    August 01, 2011 - n Ask questions to make sure you understand what your doctor is telling you. … n Let your doctor know if you are worried about being able to follow his or her instructions. … n If your doctor recommends a treatment, ask about options. … n If you do not understand your instructions after you get home, call your doctor. … n Talk with your doctor or pharmacist before you stop taking any medicines that your doctor prescribed
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/opennotes-a.pdf
    April 01, 2016 - OpenNotes is a tool that lets you see what your doctor writes in your chart. … With OpenNotes, reading your notes after a visit with your doctor can help you: ■ Better understand … . ■ Explain to your family what the doctor told you. ■ Catch mistakes or misunderstandings. ■ Remember … and as prescribed. ■ Be better prepared for your next visit with your doctor. … You can get started by talking to your doctor and asking how you can get access to your notes.
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/shareddec-a.pdf
    September 01, 2016 - Shared decisionmaking is a way to work with your doctor to make decisions about your health care. … ■ Improve communication and build a better relationship between you and your doctor. … Tell your doctor you would like to use shared decisionmaking. … Be clear with your doctor about what is important to you and what your goals are. … —Retiring doctor AHRQ Pub. No. 16-0053-A-EF September 2016 www.ahrq.gov
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.pdf
    March 04, 2009 - Do you have a primary doctor or nurse? 1 Yes 2 No → If No, go to #29 on page 6 13. … How long has this person been your primary doctor or nurse? … best primary doctor or nurse possible, what number would you use to rate your primary doctor or nurse … 0 Worst primary doctor or nurse possible 1 2 3 4 5 6 7 8 9 10 Best primary doctor … Do you now need or take medicine prescribed by a doctor?
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
    January 01, 2020 - 7% 16% 78 % 32,047 Doctor showed respect for what enrollee had to say 5% 13% 82% 32,048 Doctor spent … In the last 6 months, how often did your personal doctor listen carefully to you? … doctor possible, what number would you use to rate your personal doctor? … ’s personal doctor? … doctor possible, what number would you use to rate your child’s specialist?
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Adult_Med_Eng_HP51_2152a.pdf
    October 01, 2020 - 1 Never 2 Sometimes 3 Usually 4 Always Your Personal Doctor 10. … Do you have a personal doctor? 1 Yes 2 No → If No, go to #17 11. … doctor possible, what number would you use to rate your personal doctor? … 0 Worst personal doctor possible 1 2 3 4 5 6 7 8 9 10 Best personal doctor possible … Do you now need or take medicine prescribed by a doctor?
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
    June 02, 2025 - In the last 12 months, how often did your personal doctor use medical words you did not understand? … In the last 12 months, how often did your personal doctor talk too fast when talking with you? … In the last 12 months, did you talk with your personal doctor about any health questions or concerns? … In the last 12 months, how often did your personal doctor show interest in your questions or concerns … In the last 12 months, how often did your personal doctor answer all of your questions?
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - doctor respected consumer comments 27,719 Personal doctor spent enough time with consumers 10% 20% … Child's personal doctor respected consumer comments 48,105 Child's personal doctor explained things … doctor explained things in a way that was easy for child to understand 8,644 Child's personal doctordoctor respected consumer comments 143,612 Personal doctor spent enough time with consumers 143,288 … and 10 is the best personal doctor possible, what number would you use to rate your personal doctor
  9. www.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-shared-decision-making-items.html
    March 01, 2017 - Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - 1 Never 2 Sometimes 3 Usually 4 Always Your Child’s Personal Doctor 10. … Does your child have a personal doctor? 1 Yes 2 No → If No, go to #20 on page 4 11. … In the last 6 months, how often did your child’s personal doctor listen carefully to you? … doctor possible, what number would you use to rate your child’s personal doctor? … 0 Worst personal doctor possible 1 2 3 4 5 6 7 8 9 10 Best personal doctor possible
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
    June 02, 2025 - En los últimos 12 meses, ¿con qué frecuencia su doctor personal le preguntó si usted tenía preguntas … En los últimos 12 meses, ¿habló con su doctor personal sobre alguna pregunta o inquietud médica? … En los últimos 12 meses, ¿con qué frecuencia su doctor personal le dio información fácil de entender … En los últimos 12 meses, ¿con qué frecuencia su doctor personal contestó todas sus preguntas? … En los últimos 12 meses, ¿con qué frecuencia su doctor personal le dio toda la información que usted
  12. www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/packet/apa2.html
    December 01, 2013 - Call your baby's doctor in case of a bad reaction. … Ask your baby's doctor. … If you have any concerns about vaccines, ask the doctor caring for your baby. … Schedule routine followup doctor visits. Wash your hands frequently. Avoid crowds. … Ask your baby’s doctor, nurse, or pharmacist how to measure the tap water.
  13. www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/packet/apa2.html
    December 01, 2013 - Call your baby's doctor in case of a bad reaction. … Ask your baby's doctor. … If you have any concerns about vaccines, ask the doctor caring for your baby. … Schedule routine followup doctor visits. Wash your hands frequently. Avoid crowds. … Ask your baby’s doctor, nurse, or pharmacist how to measure the tap water.
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
    June 02, 2025 - Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
    January 01, 2018 - doctor respected consumer comments 7% 14% 79% 33,987 Personal doctor spent enough time with consumers … 8,981 Child’s personal doctor respected consumer comments 3% 11% 86% 8,984 Child’s personal doctor … Personal doctor respected consumer comments 4% 12% 84% 152,407 Personal doctor spent enough time … and 10 is the best personal doctor possible, what number would you use to rate your personal doctor … is the best personal doctor possible, what number would you use to rate your child’s personal doctor
  16. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - What do I want to ask my doctor today? … , and generate a list of questions the patient has for the doctor. … Step 3: Talk With Your Doctor . June 2016. … Talking With Your Doctor: A Guide For Older People [PDF, 1.147 MB]. … The Intelligent Patient's Guide to the Doctor-Patient Relationship: Learning How to Talk So Your Doctor
  17. Section 7E (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-e.pdf
    June 02, 2025 - ANALYSIS English (12001) Spanish (1018) P-Value Nurse-parent communication 80.8% 81.4% .57 Doctor-parent … <.001 Informed in Emergency Room 82.1% 88.5% <.001 Nurse-child communication 70.1% 68.9% .54 Doctor-child … ANALYSIS* English (12001) Spanish (1018) P-Value Nurse-parent communication 81.4% 80.9% .59 Doctor-parent … <.001 Informed in Emergency Room 83.0% 87.6% .001 Nurse-child communication 70.7% 68.3% .20 Doctor-child
  18. Section 6A (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-a.pdf
    June 02, 2025 - Single Item Measures Hospital-level Unit Reliability at N=300 Nurse-parent communication .80 Doctor-parent … Preparing to leave hospital .87 Informed in Emergency Room .74 Nurse-child communication .77 Doctor-child … Reliability of Child HCAHPS Composites Composites # Items Alpha* Nurse-parent communication 3 .93 Doctor-parent … Informed about child’s care 2 .87 Preparing to leave hospital 5 .89 Nurse-child communication 3 .88 Doctor-child
  19. Getting Ready (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/getting_ready.pdf
    May 01, 2017 - Preparing for Your Surgery Before any surgical procedure, your doctor might ask you to take certain … � Medical instructions: Talk with your doctor about your medications well before your surgery. … may even want you to see another doctor before surgery. … Your doctor may also ask you to bathe with antibacterial soap or solution. … This person will need to talk with the doctor after your surgery.
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 02, 2025 - This booklet has a checklist, questions to ask your doctor or nurse, and space to write. … Repeat these instructions back to the doctor or nurse in your own words. … If you do not understand, ask your doctor or nurse to explain things more clearly. … Ask your doctor or nurse how others can help you recover. … At these appointments, your doctor will check on how well you are recovering.

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