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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-prelim-phase-one.pdf
October 29, 2018 - NYP Patients
Focus of Expressed Patient Experiences:
By Question Protocol
Communication with
Doctor … 12% 3 Question Protocol
26% 5 Question Protocol
Emotional Rapport with
Doctor
7% 3 Question Protocol … • When I was waiting the shift for my flu shot, I waited a little
more than should have, and the doctor
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
February 10, 2011 - The attending physician may be your primary doctor, a specialist, or a doctor who works for the hospital … They perform simple medical procedures under the supervision of a doctor or a registered nurse. … They help doctors by doing many things the doctor does.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - The highest scoring rating across all populations is Personal Doctor. … those for the other populations for the Getting
Needed Care composite and the ratings for Personal Doctor … In the last 6 months, how often did your personal doctor show
respect for what you had to say? … In the last 6 months, how often did your personal doctor spend
enough time with you? … and 10 is the best personal doctor possible,
what number would you use to rate your personal doctor
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
January 01, 2023 - communicated well
Adult Medicaid 75%
Child Medicaid 77%
CHIP 80%
Highest Overall
Rating
Personal Doctor … Percent of respondents giving
their personal doctor the
highest overall rating (9 or 10)
Adult
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
January 01, 2015 - • The highest scoring rating across all populations is Personal Doctor. … Never - Always
In the last 6 months, how often did your personal doctor listen
carefully to you? … Never - Always
In the last 6 months, how often did your personal doctor show
respect for what you … Never - Always
In the last 6 months, how often did your personal doctor spend
enough time with you … personal doctor possible,
what number would you use to rate your personal doctor?
-
teamstepps.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - She goes to sit with the doctor to discuss her choices.
Doctor: Ms. … Doctor: It's hard to say. … Doctor: OK. It's a tough decision. … Doctor: That's great. So, Ms. … Doctor: That could happen.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
January 01, 2014 - and Customer Service ..................................................... 13
Rating of Personal Doctor … The highest scoring rating across all sectors is Personal Doctor. … Never - Always
In the last 6 months, how often did your personal doctor listen
carefully to you? … Never - Always
In the last 6 months, how often did your personal doctor show
respect for what you … personal doctor possible,
what number would you use to rate your personal doctor?
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - understand information about your health
Make sure your health care team is aware of any concerns
Tell a doctor … After your doctor or nurse tells you something, try saying, “Let’s make sure I have this right” and then … If you are worried about taking any medicine for any reason, tell your doctor or nurse before you take
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
January 01, 2013 - • The highest scoring rating across all sectors is Personal Doctor. … Never - Always
In the last 6 months, how often did your personal doctor listen
carefully to you? … Never - Always
In the last 6 months, how often did your personal doctor show
respect for what you … Never - Always
In the last 6 months, how often did your personal doctor spend
enough time with you … personal doctor possible,
what number would you use to rate your personal doctor?
-
teamstepps.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - • Choose a doctor with whom you feel comfortable talking. … • Make sure your medicine is what the doctor ordered and know
how to use it. … • Call your doctor and ask for your results.
• Ask what the results mean for your care. … is best for your health needs
• Ask your doctor about which hospital has the best care and results … • Ask your doctor, “Who will manage my care when I am in the
hospital?”
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - The time the doctor visits may vary from day to day. … If you or your family needs to talk to a doctor at any time, please let your nurse know.
-
teamstepps.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/virginia.html
March 01, 2021 - At one participating practice, a doctor was showing signs of stress. … Mike learned that the doctor was being bombarded by email messages. … Messages from a clinician outside of the practice who was treating a patient had to be answered by the doctor
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - She goes to sit with the doctor to discuss her
choices.
Doctor: Ms. … Doctor: It’s hard to say. … Doctor: OK. It’s a tough decision. … Doctor: That’s great. So, Ms. … Doctor: That could happen.
-
teamstepps.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/stayactive-tr.html
September 01, 2015 - Thinners - Transcript
Special Report: Blood Thinner Medications
Narrator: Recently, your doctor … Either way, it is important to remember to take your medication exactly as your doctor prescribed. … Talk to your doctor about taking aspirin as it can further reduce your blood's ability to clot and you … We've explained why your doctor may have prescribed it, and we've shared a number of things to keep in
-
teamstepps.ahrq.gov/questions/question-builder/index.html
June 01, 2022 - For more information about communicating with your doctor, please visit Questions To Ask Your Doctor
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
January 01, 2023 - (Item G1) 97% 96% 93% 95% 93%
Just before the start of procedures, the doctor encouraged all
team … Note 3: The survey staff positions are as follows:
• Anesthesiologist
• Doctor/Physician (excluding … Position – 2023 SOPS ASC Database
Staff Position
SOPS Composite Measures
Anesthesi-
ologist
Doctor … Position – 2023 SOPS ASC Database
Staff Position
Near-Miss Documentation
Anesthesi-
ologist
Doctor … (Item G1) 99% 91% 92% 94%
Just before the start of procedures, the doctor encouraged all team
members
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook_infographic.pdf
January 01, 2019 - Enrollees
Highest Scoring
Measure
80 percent of CHIP respondents
indicated t hat the child's doctor
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
January 01, 2020 - Measure
How Well Doctors
Communicate
82 percent of CHIP respondents
indicated that the child's doctor
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - A video of a real doctor using
teach-back is available.
-
teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
March 01, 2020 - Misunderstanding doctor language: Physicians worry that patients may not be familiar with the shorthand … When doctors share visit notes with patients: a study of patient and doctor perceptions of documentation … errors, safety opportunities and the patient-doctor relationship.