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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-adult_2157-4a.docx
May 24, 2017 - What language would you like to talk to your personal doctor in?
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preventiveservices.ahrq.gov/diagnostic-safety/tools/index.html
March 01, 2024 - Talking with your doctor builds trust and leads to better results, quality, safety, and satisfaction. … One of the best ways to communicate with your doctor and health care team is by asking questions.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
January 01, 2010 - With input from their doctor, work
with the patient and family to set realistic goals
for their hospital … • If another clinician is needed to address
concerns (e.g., pharmacist, doctor, or
nurse), arrange … Who: Hospital to identify staff to be involved in
meeting, for example the nurse, doctor, patient
advocate … Because this involves medications, we assume it
would be a clinician — nurse, doctor, or
pharmacist
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preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html
February 01, 2021 - For example, in the Health Plan Survey, questions that ask about experiences with a personal doctor should … be placed with core items that ask about the personal doctor.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
January 23, 2012 - in the individual market were rating their health plan much
less favorably, although rating their doctor … is to say if you looked at their ratings across
what we think of as more of the delivery system and doctor-centric … burden, perhaps their ratings were one, three, four points
lower than those who did not for those more doctor … and
that was a roll-up of the two access composites in CAHPS: the appointment scheduling within the
doctor … less favorable overall and certainly much less
favorable than the experiences they report about their doctor
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preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - Skip to main content
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
May 22, 2013 - If you cannot
check a box, use the questions listed to ask
your doctor or nurse about the information
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preventiveservices.ahrq.gov/questions/videos/clinician-toman.html
November 01, 2020 - and Clinician Videos
If you ask your hairstylist a question, notes this physician, why not ask your doctor
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preventiveservices.ahrq.gov/questions/videos/clinician-seidel.html
November 01, 2020 - can save your life, says this doctor.
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preventiveservices.ahrq.gov/questions/videos/patient-mcgregor.html
November 01, 2020 - close call with blood pressure medicine led this patient to always ask questions and talk with his doctor
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preventiveservices.ahrq.gov/funding/training-grants/k-awards.html
September 01, 2023 - Skip to main content
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preventiveservices.ahrq.gov/prevention/clinician/ahrq-works/burnout/index.html
November 01, 2023 - Skip to main content
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preventiveservices.ahrq.gov/cpi/about/impact/index.html
April 01, 2017 - Skip to main content
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/evidencenow/projects/urinary/bladder-matters-provider.pdf
October 18, 2023 - Opening up to my doctor about UI
was the first step in finding relief.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback_webinar_slides.pdf
November 08, 2016 - Using Plain Language
20
High blood pressure χ Hypertension
Not cancer χ Benign
Heart doctor … χ Cardiologist
Skin doctor χ Dermatologist
Guide Resources to Support Plain Language
21
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
December 01, 2023 - 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables
2023 National Healthcare Quality and
Disparities Report
Detailed Methods for Medical Expenditure Panel
Survey Tables
U.S. DEPARTMENT OF
HEALTH AND HUMAN SERVICES
Agency for Healthcare Research…
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Patrick_McCabe.pdf
April 27, 2011 - Consumer Decision Points: Using Online Reports to Gauge Quality of Physician Performance
1
Consumer Decision Points
Using Online Reports to Gauge Quality
of Physician Performance
Patrick McCabe, GYMR Public Relations
pmccabe@gymr.com
mailto:pmccabe@gymr.com
Aligning Forces for Quality
• Robert Wood Johnson Fou…
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preventiveservices.ahrq.gov/health-literacy/improve/precautions/tool2b.html
March 01, 2024 - different point in their visit when they are still with us—maybe at a point where they are waiting for the doctor … On a few occasions, the doctor came in while patient filling out survey so survey was not complete. … Most patients had time while waiting for the doctor to fill out the survey.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
October 01, 2015 - The Joint Commission issued a call to action in its 2007 white paper,
“What Did the Doctor Say?”
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preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Many Internet sites allow patients to evaluate their experiences with a doctor, group, or plan and post … upset patient to giving free parking to patients who have to wait more than a specified time for their doctor … Making sure that someone gets to see a doctor when they show up on the wrong day is an example of the … When the doctor walks in the room with a filthy white coat and dirty hands, something else is communicated