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preventiveservices.ahrq.gov/hai/cusp/modules/patient-family-engagement/sl-pat-fam.html
September 01, 2013 - The doctor who makes the mistake needs help too. BMJ . 2000 Mar 18;320(7237):726-727.
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preventiveservices.ahrq.gov/funding/grantee-profiles/grtprofile-miller.html
August 01, 2022 - “We continue to hear about trust and communication [and] that patients feel their doctor didn’t hear
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preventiveservices.ahrq.gov/news/newsletters/e-newsletter/862.html
May 01, 2023 - May 2, 2023
AHRQ Stats: Doctor-Patient Communication by Race/Ethnicity
In 2019, 13.9 percent of non-Hispanic
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/qdr-data-spotlight-opioids-edvisits-tx.pdf
August 11, 2021 - Misuse of
prescription opioids is the use
of a prescription opioid in any
way not directed by a doctor … use in greater amounts, more
often, or longer than told; or use
in any other way not directed by
a doctor
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
April 01, 2011 - Also, be sure to clarify how communication will occur between
team members (for example, between the doctor … The hospital needs to identify which staff should be
involved in this meeting: The nurse, doctor, volunteer
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preventiveservices.ahrq.gov/cpi/centers/od/director-valdez-bio.html
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July 01, 2023 - Younger age, lack of health insurance and perceived high costs of doctor visits were predictors of nonprescription
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preventiveservices.ahrq.gov/cahps/news-and-events/events/20150317/webcast_03_17_15.html
July 01, 2018 - Skip to main content
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preventiveservices.ahrq.gov/teamstepps/instructor/essentials/igessentials.html
March 01, 2019 - As shown in the example on the slide, the doctor communicates an instruction, the nurse repeats it back … , and the doctor closes the loop by verifying that the nurse received the message accurately. … O = Ownership —Who is responsible (nurse/doctor/team)? Include patient/family responsibilities.
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preventiveservices.ahrq.gov/patient-safety/settings/long-term-care/index.html
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preventiveservices.ahrq.gov/teamstepps/rrs/rrsspecscen.html
October 01, 2014 - Discussion points might include:
What tools or strategies could the nurse have used when calling the doctor
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Jeff_Rabkin.pdf
April 27, 2011 - Creating and Using User Personas
CREATING AND USING
USER PERSONAS
Jeff Rabkin, Wowza, Inc.
DEMOGRAPHICS
(~ON(~Itl~'l'l~:
· Age
• Gender
• Family size
• Education
PSYCHOGRAPHieS
SqtJasby:
• At t itudes
• Behaviors
• Values
0
0 0
"DOn1t talk down to me. I get it.
Make it real. …
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preventiveservices.ahrq.gov/talkingquality/distribute/media/printed-report.html
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August 01, 2013 - Skip to main content
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March 01, 2015 - Skip to main content
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/antibiotic-prescribing-guide.docx
September 01, 2022 - SAY:
When the patient first presented to her primary care doctor (or PMD in the figure), she did not
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preventiveservices.ahrq.gov/news/newsroom/case-studies/202301.html
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