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Mod01-Grand-Rounds-Slides (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf

April 01, 2016 - Say: This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process. Some organizations struggle to improve the way they and their care teams respond to medical harm. The CANDOR process aims to change that. Slide 1 Say: To get started, let’s watch this video. Video: Do Less…
Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html

March 01, 2013 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered Rounds …
Improving Communication and Teamwork in the Surgical Environment Module: Facilitator Notes | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-fac-notes.html

May 01, 2017 - SHARE: More topics in this section Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria Comprehensive Unit-based Safety Program (CUSP) Decolonization – Universal and Targeted Tools Ambulatory Surgery Centers …
TeamSTEPPS 2.0 Module 7: Summary: Pulling It All Together

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx

November 02, 2018 - Follow-up by the nurse who noticed something in the charts, but did not follow up with the doctor to
Patient and Family Engagement | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html

September 01, 2013 - SHARE: More topics in this section Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method Project Summary How to Use CUSP Content Calls Modules Learn About CUSP Assemble …
CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf

January 01, 2015 - Patients’ Rating of the Provider (or Doctor) The survey asked patients to rate their provider on a scale
AHRQ Stats | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/news/newsroom/ahrq-stats.html

November 01, 2023 - Doctor-Patient Communication by Race/Ethnicity In 2019, 13.9 percent of non-Hispanic Asian patients,
Case Studies of Leading Primary Care Practice Facilitation Programs—Program Snapshot: Oklahoma's Practice Enhancement Assistants (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/Oklahoma_020413comp_0.pdf

January 01, 2013 - within the graphic represents a pillar of the model: the healthcare system, the community, and the doctor
Case Studies of Leading Primary Care Practice Facilitation Programs—Program Snapshot: The Safety Net Medical Home Initiative (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/Qualis_020413comp.pdf

January 01, 2013 - within the graphic represents a pillar of the model: the healthcare system, the community, and the doctor
Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf

January 01, 2019 - Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture I. Purpose This document provides a list of references to websites and othe…
TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf

February 19, 2014 - Support VIDEO: PROVIDING FEEDBACK EFFECTIVELY SAY: The next video will provide an example of a doctor
The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html

September 01, 2020 - SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engagement and Education Research Tools, Data, and…
TeamSTEPPS® Teamwork Perceptions Questionnaire (T-TPQ) Manual | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html

April 01, 2017 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …
Module 5: Special Considerations (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-5-working-with-safety-net-practices.pdf

September 01, 2015 - In many practices, staff answering phones say to patients something like: “If you want to see your doctor … , the next appointment is in 2 weeks, but you can see a different doctor tomorrow.”
2014-Women-Chartbook (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/2014-women-chartbook.pdf

January 01, 2014 - Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov 2014 National Healthcare Quality and Disparities Report CHARTBOOK ON WOMEN’S HEALTH CARE This document is in the public domain and may be used and reprinted without permission. Citation of the source is appreciated.…
Contextual Factors: The Importance of Considering and Reporting on Context in Research on the Patient-Centered Medical Home (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/ContextualFactors.pdf

June 01, 2013 - within the graphic represents a pillar of the model: the healthcare system, the community, and the doctor
Making Informed Consent an Informed Choice: Training for Health Care Leaders Audio Script | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script-leaders.html

September 01, 2020 - The doctor is examining Humpty's x-ray and the caption below the picture says “Ok, you can choose regal
Planning Grants Final Evaluation Report: Longitudinal Evaluation of the PSML Reform Demonstration Program (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf

May 01, 2016 - Although 35 other States and the District of Columbia have “doctor apology laws,” few State- based DA
Necessary But Not Sufficient: The HITECH Act and Health Information Technology’s Potential to Build Medical Homes | PCMH Resource Center

pcmh.ahrq.gov/page/necessary-not-sufficient-hitech-act-and-health-information-technology%E2%80%99s-potential-build-medical

June 01, 2010 - Necessary But Not Sufficient: The HITECH Act and Health Information Technology’s Potential to Build Medical Homes June 2010 AHRQ Publication No: 10-0080-EF Prepared For: Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services, 540 Gaither Road, Rockville, MD 20850, www.ahrq.g…
PowerPoint Presentation

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx

January 01, 2014 - PowerPoint Presentation Communication and Optimal Resolution (CANDOR): Grand Rounds Presentation Presenter: Timothy B. McDonald, MD, JD This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process. Some organizations struggle to improve the way they and their care teams respond…