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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - Respondent got non-urgent appointment as soon as needed
How Well Doctors Communicate
Q12 Doctor … explained things in a way that was easy to understand
Q13 Doctor listened carefully to enrollee … Q14 Doctor showed respect for what enrollee had to say
Q15 Doctor spent enough time … respectful
Enrollees' Ratings
Q8 Rating of all health care
Q16 Rating of personal doctor
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ce.effectivehealthcare.ahrq.gov/questions/videos/index.html
August 01, 2021 - This heart doctor brings her list of questions when she visits her doctor and says you should, too. … Laurri Diener Asking questions and having a doctor who listens helped this mom find—and treat—what was … close call with blood pressure medicine led this patient to always ask questions and talk with his doctor … can save your life, says this doctor. Watch her video (YouTube, 2 min. 47 sec.) … If you ask your hairstylist a question, notes this physician, why not ask your doctor a question?
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ce.effectivehealthcare.ahrq.gov/questions/videos/clinician-bradley-tiernan.html
November 01, 2020 - Patient and Clinician Videos
This heart doctor brings her list of questions when she visits her doctor … www.youtube-nocookie.com/embed/-XIMoe2kl1M
Linda Bradley-Tiernan, M.D.: Brings List of Questions for Doctor
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
August 01, 2010 - Overall Rating of
the Doctor
Patients’ Rating
of the Doctor
Rating of the
Doctor
The survey … • Doctor knew important information about patient’s/[child’s] medical history
• Doctor respected … • Respondent and doctor talked about child’s physical development
• Respondent and doctor talked … and doctor talked about child’s eating habits
• Respondent and doctor talked about child’s physical … Patients’ Rating of the Doctor (1 question)
• Rating of the doctor on a scale from 0 to 10, where
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/dxpages.pdf
February 14, 2013 - If your chest pain gets different or
worse, call your doctor. … See your doctor and ask questions.
7
Source: National Institute of Diabetes
and Digestive … See your doctor and ask questions.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T4-Be_Smart_About_Antibiotics_Final.pdf
May 01, 2014 - No 14-0011-4-EF
May 2014
What you can do:
• Talk with the doctor about the benefits and harms of antibiotics … • Take medicine exactly the way the doctor says. Don’t skip doses. … • If you are on hospice or thinking about hospice, talk with your doctor about
whether you need antibiotics … What not to do:
• Don’t ask for an antibiotic when the doctor says it isn’t needed. … Resistance can make you sick longer, requiring more doctor visits
and drugs that are even stronger.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=15&search_api_fulltext=&sort=asc
descending
Title
Population
Survey
Topics
P-CR2
Personal doctor … Health Plan
Coordination of care
P-CR2
Personal doctor … Health Plan
Coordination of care
P-CR6
Child's doctor … Health Plan
Health literacy
P-HL10
Personal doctor … Health Plan
Health literacy
P-HL12
Personal doctor
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=10&search_api_fulltext=&sort=desc
Child
Health Plan
Shared decision making
N-SDM1
Doctor … Adult
Cancer Care
Shared decision making
N-SDM2
Doctor … Adult
Cancer Care
Shared decision making
N-SDM3
Doctor … Adult
Cancer Care
Shared decision making
N-SDM4
Doctor … Adult
Cancer Care
Shared decision making
N-SDM5
Doctor
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=17&search_api_fulltext=&sort=asc
Health Plan
Health promotion & education
P-HP2
Personal doctor … Health Plan
Health promotion & education
P-HP4
Personal doctor … Health Plan
Health promotion & education
P-HP5
Personal doctor … Health Plan
Health promotion & education
P-HP6
Personal doctor … Health Plan
Health promotion & education
P-HP7
Personal doctor
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=desc
& Group
Improving care and services
P-IC1
How personal doctor … Health Plan
Improving care and services
P-IC1
How personal doctor … Health Plan
Health promotion & education
P-HP5
Personal doctor … Health Plan
Health promotion & education
P-HP6
Personal doctor … Health Plan
Health promotion & education
P-HP7
Personal doctor
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-shared-decision-making-items.html
March 01, 2017 - Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - 1 Never
2 Sometimes
3 Usually
4 Always
Your Child’s Personal Doctor
10. … Does your child have a personal doctor?
1 Yes
2 No → If No, go to #20 on page 4
11. … In the last 6 months, how often did your
child’s personal doctor listen carefully to
you? … doctor possible, what
number would you use to rate your child’s
personal doctor? … 0 Worst personal doctor possible
1
2
3
4
5
6
7
8
9
10 Best personal doctor possible
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
September 01, 2015 - 1 Never
2 Sometimes
3 Usually
4 Always
Your Personal Doctor
10. … Do you
have a personal doctor?
1 Yes
2 No → If No, go to #17
11. … doctor possible, what
number would you use to rate your personal
doctor? … 0 Worst personal doctor possible
1
2
3
4
5
6
7
8
9
10 Best personal doctor possible … Do you now need or take medicine
prescribed by a doctor?
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=11&search_api_fulltext=&sort=asc
Clinician & Group
Interpreter services
N-SDM1
Doctor … Adult
Cancer Care
Shared decision making
N-SDM2
Doctor … Adult
Cancer Care
Shared decision making
N-SDM3
Doctor … Adult
Cancer Care
Shared decision making
N-SDM4
Doctor … Adult
Cancer Care
Shared decision making
N-SDM5
Doctor
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
May 08, 2017 - In the last 12 months, how often did your personal doctor use medical words you did not understand? … In the last 12 months, how often did your personal doctor talk too fast when talking with you? … In the last 12 months, did you talk with your personal doctor about any health questions or concerns? … In the last 12 months, how often did your personal doctor show interest in your questions or concerns … In the last 12 months, how often did your personal doctor answer all of your questions?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/consumer-reporting/research/reporting-patient-narratives.pdf
September 01, 2015 - Research participants are asked to use the site to select a primary care doctor. … After “choosing” a doctor, participants complete a survey about
their experience using the Web site, … including how easy it was to use the information provided to choose a
doctor. … hand, these narratives attracted consumers’ attention and increased their engagement with reports
on doctor … Research participants are asked to use the site to select a primary care doctor.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
December 20, 2017 - En los últimos 12 meses, ¿con qué frecuencia su doctor personal le preguntó si usted tenía preguntas … En los últimos 12 meses, ¿habló con su doctor personal sobre alguna pregunta o inquietud médica? … En los últimos 12 meses, ¿con qué frecuencia su doctor personal le dio información fácil de entender … En los últimos 12 meses, ¿con qué frecuencia su doctor personal contestó todas sus preguntas? … En los últimos 12 meses, ¿con qué frecuencia su doctor personal le dio toda la información que usted
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-h.pdf
July 07, 2017 - What do I want to ask my doctor today? … , and generate a list of questions
the patient has for the doctor. … Step 3: Talk With Your Doctor. June 2016. … • Talking With Your Doctor: A Guide For Older People. … The Intelligent Patient’s Guide to the Doctor-Patient
Relationship: Learning How to Talk So Your Doctor
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
November 28, 2016 - Since your cancer was diagnosed, did a doctor or other health
care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health
care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health
care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health
care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health
care professional at this cancer center
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-e.pdf
December 29, 2017 - ANALYSIS
English
(12001)
Spanish
(1018) P-Value
Nurse-parent communication 80.8% 81.4% .57
Doctor-parent … <.001
Informed in Emergency Room 82.1% 88.5% <.001
Nurse-child communication 70.1% 68.9% .54
Doctor-child … ANALYSIS*
English
(12001)
Spanish
(1018) P-Value
Nurse-parent communication 81.4% 80.9% .59
Doctor-parent … <.001
Informed in Emergency Room 83.0% 87.6% .001
Nurse-child communication 70.7% 68.3% .20
Doctor-child