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  1. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - Respondent got non-urgent appointment as soon as needed How Well Doctors Communicate Q12        Doctor … explained things in a way that was easy to understand Q13        Doctor listened carefully to enrollee … Q14        Doctor showed respect for what enrollee had to say Q15        Doctor spent enough time … respectful  Enrollees' Ratings Q8          Rating of all health care Q16        Rating of personal doctor
  2. ce.effectivehealthcare.ahrq.gov/questions/videos/index.html
    August 01, 2021 - This heart doctor brings her list of questions when she visits her doctor and says you should, too. … Laurri Diener Asking questions and having a doctor who listens helped this mom find—and treat—what was … close call with blood pressure medicine led this patient to always ask questions and talk with his doctor … can save your life, says this doctor. Watch her video  (YouTube, 2 min. 47 sec.) … If you ask your hairstylist a question, notes this physician, why not ask your doctor a question?
  3. ce.effectivehealthcare.ahrq.gov/questions/videos/clinician-bradley-tiernan.html
    November 01, 2020 - Patient and Clinician Videos This heart doctor brings her list of questions when she visits her doctor … www.youtube-nocookie.com/embed/-XIMoe2kl1M Linda Bradley-Tiernan, M.D.: Brings List of Questions for Doctor
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
    August 01, 2010 - Overall Rating of the Doctor Patients’ Rating of the Doctor Rating of the Doctor The survey … • Doctor knew important information about patient’s/[child’s] medical history • Doctor respected … • Respondent and doctor talked about child’s physical development • Respondent and doctor talked … and doctor talked about child’s eating habits • Respondent and doctor talked about child’s physical … Patients’ Rating of the Doctor (1 question) • Rating of the doctor on a scale from 0 to 10, where
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/dxpages.pdf
    February 14, 2013 - If your chest pain gets different or worse, call your doctor. … See your doctor and ask questions. 7 Source: National Institute of Diabetes and Digestive … See your doctor and ask questions.
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T4-Be_Smart_About_Antibiotics_Final.pdf
    May 01, 2014 - No 14-0011-4-EF May 2014 What you can do: • Talk with the doctor about the benefits and harms of antibiotics … • Take medicine exactly the way the doctor says. Don’t skip doses. … • If you are on hospice or thinking about hospice, talk with your doctor about whether you need antibiotics … What not to do: • Don’t ask for an antibiotic when the doctor says it isn’t needed. … Resistance can make you sick longer, requiring more doctor visits and drugs that are even stronger.
  7. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=15&search_api_fulltext=&sort=asc
    descending Title Population Survey Topics P-CR2 Personal doctor … Health Plan Coordination of care P-CR2 Personal doctor … Health Plan Coordination of care P-CR6 Child's doctor … Health Plan Health literacy P-HL10 Personal doctor … Health Plan Health literacy P-HL12 Personal doctor
  8. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=10&search_api_fulltext=&sort=desc
    Child Health Plan Shared decision making N-SDM1 Doctor … Adult Cancer Care Shared decision making N-SDM2 Doctor … Adult Cancer Care Shared decision making N-SDM3 Doctor … Adult Cancer Care Shared decision making N-SDM4 Doctor … Adult Cancer Care Shared decision making N-SDM5 Doctor
  9. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=17&search_api_fulltext=&sort=asc
    Health Plan Health promotion & education P-HP2 Personal doctor … Health Plan Health promotion & education P-HP4 Personal doctor … Health Plan Health promotion & education P-HP5 Personal doctor … Health Plan Health promotion & education P-HP6 Personal doctor … Health Plan Health promotion & education P-HP7 Personal doctor
  10. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=desc
    & Group Improving care and services P-IC1 How personal doctor … Health Plan Improving care and services P-IC1 How personal doctor … Health Plan Health promotion & education P-HP5 Personal doctor … Health Plan Health promotion & education P-HP6 Personal doctor … Health Plan Health promotion & education P-HP7 Personal doctor
  11. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-shared-decision-making-items.html
    March 01, 2017 - Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
    September 01, 2015 - 1 Never 2 Sometimes 3 Usually 4 Always Your Child’s Personal Doctor 10. … Does your child have a personal doctor? 1 Yes 2 No → If No, go to #20 on page 4 11. … In the last 6 months, how often did your child’s personal doctor listen carefully to you? … doctor possible, what number would you use to rate your child’s personal doctor? … 0 Worst personal doctor possible 1 2 3 4 5 6 7 8 9 10 Best personal doctor possible
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
    September 01, 2015 - 1 Never 2 Sometimes 3 Usually 4 Always Your Personal Doctor 10. … Do you have a personal doctor? 1 Yes 2 No → If No, go to #17 11. … doctor possible, what number would you use to rate your personal doctor? … 0 Worst personal doctor possible 1 2 3 4 5 6 7 8 9 10 Best personal doctor possible … Do you now need or take medicine prescribed by a doctor?
  14. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=11&search_api_fulltext=&sort=asc
    Clinician & Group Interpreter services N-SDM1 Doctor … Adult Cancer Care Shared decision making N-SDM2 Doctor … Adult Cancer Care Shared decision making N-SDM3 Doctor … Adult Cancer Care Shared decision making N-SDM4 Doctor … Adult Cancer Care Shared decision making N-SDM5 Doctor
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
    May 08, 2017 - In the last 12 months, how often did your personal doctor use medical words you did not understand? … In the last 12 months, how often did your personal doctor talk too fast when talking with you? … In the last 12 months, did you talk with your personal doctor about any health questions or concerns? … In the last 12 months, how often did your personal doctor show interest in your questions or concerns … In the last 12 months, how often did your personal doctor answer all of your questions?
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/consumer-reporting/research/reporting-patient-narratives.pdf
    September 01, 2015 - Research participants are asked to use the site to select a primary care doctor. … After “choosing” a doctor, participants complete a survey about their experience using the Web site, … including how easy it was to use the information provided to choose a doctor. … hand, these narratives attracted consumers’ attention and increased their engagement with reports on doctor … Research participants are asked to use the site to select a primary care doctor.
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
    December 20, 2017 - En los últimos 12 meses, ¿con qué frecuencia su doctor personal le preguntó si usted tenía preguntas … En los últimos 12 meses, ¿habló con su doctor personal sobre alguna pregunta o inquietud médica? … En los últimos 12 meses, ¿con qué frecuencia su doctor personal le dio información fácil de entender … En los últimos 12 meses, ¿con qué frecuencia su doctor personal contestó todas sus preguntas? … En los últimos 12 meses, ¿con qué frecuencia su doctor personal le dio toda la información que usted
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-h.pdf
    July 07, 2017 -  What do I want to ask my doctor today? … , and generate a list of questions the patient has for the doctor. … Step 3: Talk With Your Doctor. June 2016. … • Talking With Your Doctor: A Guide For Older People. … The Intelligent Patient’s Guide to the Doctor-Patient Relationship: Learning How to Talk So Your Doctor
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
    November 28, 2016 - Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center … Since your cancer was diagnosed, did a doctor or other health care professional at this cancer center
  20. Section 7E (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-e.pdf
    December 29, 2017 - ANALYSIS English (12001) Spanish (1018) P-Value Nurse-parent communication 80.8% 81.4% .57 Doctor-parent … <.001 Informed in Emergency Room 82.1% 88.5% <.001 Nurse-child communication 70.1% 68.9% .54 Doctor-child … ANALYSIS* English (12001) Spanish (1018) P-Value Nurse-parent communication 81.4% 80.9% .59 Doctor-parent … <.001 Informed in Emergency Room 83.0% 87.6% .001 Nurse-child communication 70.7% 68.3% .20 Doctor-child

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