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ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-3.html
June 01, 2023 - Her doctor said it was just a part of aging. … had] followed up with [the patient] about what the specialist had uncovered—shared info with her new doctor—they … she was alone in a way off state and taken advantage of because she had Medicaid and believed every doctor … A person going from state to state may have much information the new doctor never becomes aware of.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-shaller.pdf
February 06, 2020 - Understanding CAHPS® Surveys: A Primer for New Users - Shaller
HOW ARE SURVEY RESULTS
USED?
Dale Shaller, M.P.A.
Principal
Shaller Consulting Group
How Are Survey Results Used?
• Quality improvement
• Public reporting
• Value-based payment
• Recognition and certification
• Research
30
Using CAHPS Surveys
…
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ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures2.html
June 01, 2018 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=23&search_api_fulltext=&sort=desc
Survey
Topics
Sort ascending
AC9
Child saw personal doctor
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T3-Resident_Information_Sheet_Antibiotic-Resistant_Bacteria_Final.pdf
October 01, 2016 - If you develop an infection from the antibiotic-resistant bacteria, your doctor will identify an
antibiotic … If you develop an infection from a
multidrug-resistant organism, your doctor may also have to try more
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
July 10, 2011 - terms of thinking about examples, within the world of CAHPS, we might have a composite measure
called “doctor … communication” that would include items such as, did the doctor treat you with courtesy
and respect … in-
patient stay, so it might include things like pain control and discharge information as well as doctor … experiences with a health plan and you might not realize that
there are measures that have to do with your doctor
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
January 01, 2022 - Measure
How Well Doctors
Communicate
81 percent of CHIP respondents
indicated that the child's doctor
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ce.effectivehealthcare.ahrq.gov/news/newsletters/e-newsletter/802.html
February 01, 2022 - Reports about doctor communication, care coordination, global rating of the doctor, and recommending … the doctor to family and friends were perceived to be slightly, but significantly better for televideo
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ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/trends.html
June 01, 2018 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/stacia_cohen.pdf
March 17, 2015 - 80th
Percentile
Blue Plus MN Scores
Getting Needed Care 62% 67%
Getting Care Quickly 58% 62%
Doctor … Communication 75% 79%
Health Plan Info and Service 70% 71%
Personal Doctor Rating 69% 74%
Specialist
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ce.effectivehealthcare.ahrq.gov/funding/policies/informedconsent/icform2b.html
September 01, 2009 - used, e.g., entire medical record, information from your record, such as how often you visited the doctor … The care you get from your doctor will not change. … If you stop, the care you get from your doctor will not change.
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ce.effectivehealthcare.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool12.html
March 01, 2014 - Doctor: You eat fast food fairly often."
Patient: "Pretty much every day. … Doctor: "It's easier because you don't have to plan and cook meals." … Doctor: "So you don't want to give up the convenience of fast food, but you would like to eat healthier
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ce.effectivehealthcare.ahrq.gov/talkingquality/resources/writing/tip1.html
May 01, 2015 - For example, say:
“Doctor” rather than “physician.”
“Get” rather than “obtain.” … Here are a few examples:
Passive: The patient is referred by the doctor to a specialist. … Active: The doctor refers the patient to a specialist.
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ce.effectivehealthcare.ahrq.gov/ncepcr/tools/obesity/obpcp-tool4.html
May 01, 2014 - Would you be interested in getting help from your doctor/clinic to connect with resources for weight … What role should your doctor/clinic play in supporting weight loss efforts? … This is not a responsibility I expect from my doctor.
___ 2 Screen patients for weight status during
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - 2023 Child HCAHPS Survey Database Chartbook
The CAHPS® Child Hospital Survey
Database 2023 Chartbook
Authors:
Teresa Dodson, M.A.
Joshua Rubin
Jack Vallentine
Naomi Yount, Ph.D.
Dale Shaller, M.P.A.
Prepared by:
Westat
1600 Research Boulevard
Rockville, Maryland 20850-3129
AHRQ Contract Number:
GS-…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warmhandoff-quickstartfull.pdf
January 27, 2017 - When she finished with the rooming
process, she went to get the doctor and
they came back into the … She briefed the
doctor in the room with the patient on all
the information she had gathered. … The
doctor immediately responded, “Then
take both pills in the morning.” … Blame the patient, blame the doctor, or blame
the system?
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=1&search_api_fulltext=&sort=asc
Health Plan
Access
AC8
Child got needed care from personal doctor … Health Plan
Access
AC7
Child needed care from personal doctor
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ce.effectivehealthcare.ahrq.gov/talkingquality/translate/labels/describe.html
January 01, 2023 - accountable for whether or not their members got a mammogram in a timely way. 1 “That’s between me and my doctor … measure, recent hospital patients thought that the central line would almost always be placed by a doctor