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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/beinvolved.pdf
August 01, 2011 - n Ask questions to make sure you understand
what your doctor is telling you. … n Let your doctor know if you are worried
about being able to follow his or her
instructions. … n If your doctor recommends a treatment,
ask about options. … n If you do not understand your instructions
after you get home, call your doctor. … n Talk with your doctor or pharmacist before
you stop taking any medicines that your
doctor prescribed
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=4&search_api_fulltext=&sort=desc
Health Plan
Improving care and services
P-HP8
Personal doctor … Health Plan
Health promotion & education
P-HP7
Personal doctor … Health Plan
Health promotion & education
P-HP6
Personal doctor … Health Plan
Health promotion & education
P-HP5
Personal doctor … Health Plan
Health promotion & education
P-HP4
Personal doctor
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=asc
Health Plan
Health literacy
P-HL6
Personal doctor … Health Plan
Health literacy
P-HL7
Personal doctor … Health Plan
Health literacy
P-HL8
Personal doctor … Health Plan
Health literacy
P-HL9
Patient saw personal doctor … Health Plan
Health promotion & education
P-HP2
Personal doctor
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ce.effectivehealthcare.ahrq.gov/questions/resources/your-meds/index.html
November 01, 2020 - Bring a friend or family member with you when you visit the doctor. … Ask your doctor if your prescription needs to be refilled. … If you are having side effects or other concerns, tell your doctor. … Ask your doctor to tell you what the tests showed. … Friends and family can help by:
Going with you to the doctor.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=desc
Health Plan
Health literacy
P-HL3
Personal doctor … Health Plan
Health literacy
P-HP5
Personal doctor … Health Plan
Health promotion & education
P-HP6
Personal doctor … Health Plan
Health promotion & education
P-HP7
Personal doctor … Health Plan
Health promotion & education
P-CR8
Personal doctor
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-health-promotion-education-hp-adult.html
December 01, 2018 - In the last 12 months, did you visit your personal doctor for care? … In the last 12 months, did you need help from your personal doctor to make changes to prevent illness … In the last 12 months, did you and your personal doctor talk about healthy eating habits? … In the last 12 months, did you and your personal doctor talk about the exercise or physical activity … In the last 12 months, did you and your personal doctor talk about things in your life that worry you
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - Yes 81% 87% 87%
No 19% 13% 13%
Number of visits to personal doctor? … 76% 77% 78% 78% 73%
Doctor showed respect for what enrollee had to say 82% 82% 83% 84% 78%
Doctor … In the last 6 months, how often did your personal doctor spend enough time with
you? … and 10 is the best personal doctor possible, what number would you use to rate
your personal doctor … is
the best personal doctor possible, what number would you use to rate your child’s
personal doctor
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - Saying, “I’m the doctor, do what I say.”
d. … Scream at the doctor to stop the closure.
e. … Quietly observe and hope that the doctor notices.
c. Let the patient and doctor figure it out.
d. … Ask the doctor if he knows what he is doing.
e. … An action the doctor will likely get defensive about.
e.
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ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/reference/learnbench.html
March 01, 2014 - Not say anything for fear of making the doctor even more angry. … Not say anything for fear of making the doctor even more angry. … Saying, "I'm the doctor, do what I say." … Scream at the doctor to stop the closure. … Quietly observe and hope that the doctor notices.
Let the patient and doctor figure it out.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=17&search_api_fulltext=&sort=desc
Health Plan
Health literacy
P-HL2
Personal doctor … Health Plan
Health literacy
P-HL3
Personal doctor … Plan
Health literacy
P-HL4
Patient talked with personal doctor … Health Plan
Health literacy
P-HL5
Personal doctor … Health Plan
Health literacy
P-HL6
Personal doctor
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - doctor respected consumer comments 27,719
Personal doctor spent enough time with consumers 10% 20% … Child's personal doctor respected consumer comments 48,105
Child's personal doctor explained things … doctor respected consumer comments 143,612
Personal doctor spent enough time with consumers 143,288 … and 10 is the best personal doctor possible, what number would you use to
rate your personal doctor … is the best personal doctor possible, what number would you use to
rate your child’s personal doctor
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
January 24, 2014 - Results Compared to National
When comparing UHC hospitals to national averages for primary care:
• Doctor … Communication
Composite 89.78% 89.71% -0.07% 50
th percentile
How often did this doctor explain … 90.82% 90.93% 0.11% 50
th percentile
How often did this doctor listen carefully
to you? … 93.71% 93.68% -0.03% 50
th percentile
How often did this doctor spend enough
time with you? … possible and 10 is the best doctor
possible, what number would you use to rate
this doctor?
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ce.effectivehealthcare.ahrq.gov/questions/resources/articles.html
November 01, 2020 - Be prepared with the questions you want to ask your doctor & make sure you understand the answers before … Jun 27 2011, pg. 26
[Mentions that AHRQ "has a list of basic questions consumers should ask their doctor … before receiving a medical test"; includes a "fact box" titled "Ask Your Doctor" which mentions that … AHRQ "lists questions you can ask your doctor about tests, treatments and drugs" and includes a link … Director Carolyn Clancy; also mentions AHRQ’s “Superheroes” Spanish-language campaign]
Work with doctor
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ce.effectivehealthcare.ahrq.gov/patients-consumers/prevention/disease/bloodclots.html
August 01, 2017 - Reminders:
Call your doctor * if you have questions. … Have a special port the doctor put in your body to give you medicine. … Talk with your doctor to see if you are at risk. … Take all medicines the doctor prescribes you.
Stay active! … Your doctor will watch you closely.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=3&search_api_fulltext=&sort=asc
Clinician & Group
People with mobility impairments
N-SDM4
Doctor … Adult
Cancer Care
Shared decision making
N-SDM7
Doctor … Adult
Cancer Care
Shared decision making
N-SDM2
Doctor … Adult
Cancer Care
Shared decision making
N-SDM3
Doctor … Adult
Cancer Care
Shared decision making
CC20
Doctor
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - Do you have a primary doctor or nurse?
1|_| Yes
2|_| No If No, go to #29 on page 6
13. … How long has this person been your primary doctor or nurse? … primary doctor or nurse possible, what number would you use to rate your primary doctor or nurse? … | 10 Best primary doctor or nurse possible
Getting Needed Care
29. … Do you now need or take medicine prescribed by a doctor?
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ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/effectivetreatment/musculo.html
June 01, 2018 - Treatment for Chronic Joint Symptoms
Adults With Chronic Joint Symptoms Who Have Seen a Doctor for … Overall Rate: In 2013, 72.0% of adults with chronic joint symptoms reported seeing a doctor or other … Adults With Chronic Joint Symptoms Who Have Seen a Doctor for Joint Symptoms, by Health Insurance and … In all years, adults ages 45-64 and 65 and over were more likely to report seeing a doctor or health … Prevalence of doctor-diagnosed arthritis and arthritis-attributable activity limitation—United States
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/diagnosis-treatment/treatments/safemeds/yourmeds.pdf
April 01, 2011 - When should I
tell the doctor about a problem or side
effect? … Show the list to your doctor
and the pharmacist. … n Ask your doctor if your prescription
needs to be refilled. … n If you are having side effects or other
concerns, tell your doctor. … Friends and family can help by:
n Going with you to the doctor.
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ce.effectivehealthcare.ahrq.gov/questions/resources/diagnosis/step5.html
November 01, 2020 - Support
Step 1: Take the Time You Need
Step 2: Get the Support You Need
Step 3: Talk With Your Doctor … Your information may have come from the following sources:
Your doctor. … Work With Your Doctor To Make Decisions
When you are ready to make treatment decisions, you and your … Make sure that your doctor knows your preferences and feelings about the different treatments—for example … Once you and your doctor decide on one or more treatments that are right for you, you can work together
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-promotion-education-hp-adult-2157-11a.docx
December 08, 2017 - In the last 12 months, did you visit your personal doctor for care? … In the last 12 months, did you need help from your personal doctor to make changes to prevent illness … In the last 12 months, did you and your personal doctor talk about healthy eating habits? … In the last 12 months, did you and your personal doctor talk about the exercise or physical activity … In the last 12 months, did you and your personal doctor talk about things in your life that worry you