-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F3.htm
January 01, 2017 - Year 2007: Rating of Personal Doctor: 60%, Rating of Specialist: 60%, Rating of All Health Care: 46%, … Rating of Health Plan: 51%
Year 2007: Rating of Personal Doctor: 60%, Rating of Specialist: 60%, … Rating of All Health Care: 46%, Rating of Health Plan: 51%
Year 2008: Rating of Personal Doctor … of All Health Care: 47%, Rating of Health Plan: 50%
Year 2009: Rating of Personal Doctor … of All Health Care: 49%, Rating of Health Plan: 54%
Year 2010: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/2021CAHPSHealthPlanChartbook.pdf
December 01, 2021 - 77% 78% 79% 79% 73%
Doctor showed respect for what enrollee had to say 82% 83% 84% 83% 79%
Doctor … In the last 6 months, how often did your personal doctor listen carefully to you? … doctor possible, what number would you use to rate your personal
doctor? … s
personal doctor? … doctor possible, what number would you use to rate your child’s
specialist?
-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F6.htm
January 01, 2017 - Year 2007: Rating of Personal Doctor: 72%, Rating of Specialist: 66%, Rating of All Health Care: 61%, … Rating of Health Plan: 61%
Year 2008: Rating of Personal Doctor: 70%, Rating of Specialist … of All Health Care: 60%, Rating of Health Plan: 57%
Year 2009: Rating of Personal Doctor … of All Health Care: 60%, Rating of Health Plan: 64%
Year 2010: Rating of Personal Doctor … of All Health Care: 60%, Rating of Health Plan: 63%
Year 2011: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F12.htm
January 01, 2017 - Year 2007: Rating of Personal Doctor: 74%, Rating of Specialist: 71%, Rating of All Health Care: 62%, … Rating of Health Plan: 60%
Year 2008: Rating of Personal Doctor: 74%, Rating of Specialist … of All Health Care: 56%, Rating of Health Plan: 59%
Year 2009: Rating of Personal Doctor … of All Health Care: 57%, Rating of Health Plan: 59%
Year 2010: Rating of Personal Doctor … of All Health Care: 57%, Rating of Health Plan: 58%
Year 2011: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/2019CAHPSHealthPlanChartbook.pdf
October 01, 2019 - doctor respected consumer comments 27,719
Personal doctor spent enough time with consumers 10% 20% … Child's personal doctor respected consumer comments 48,105
Child's personal doctor explained things … doctor respected consumer comments 143,612
Personal doctor spent enough time with consumers 143,288 … and 10 is the best personal doctor possible, what number would you use to
rate your personal doctor … is the best personal doctor possible, what number would you use to
rate your child’s personal doctor
-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F2.htm
January 01, 2017 - Year 2007: Rating of Personal Doctor: 60%, Rating of Specialist: 60%, Rating of All Health Care: 46%, … Rating of Health Plan: 51%
Year 2008: Rating of Personal Doctor: 61%, Rating of Specialist: 60%, Rating … of All Health Care: 47%, Rating of Health Plan: 50%
Year 2009: Rating of Personal Doctor: 62%, Rating … Specialist: 61%, Rating of All Health Care: 49%, Rating of Health Plan: 54%
Year 2010: Rating of Personal Doctor … Specialist: 59%, Rating of All Health Care: 46%, Rating of Health Plan: 51%
Year 2011: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F4.htm
January 01, 2016 - Year 2007: Rating of Personal Doctor: 72%, Rating of Specialist: 66%, Rating of All Health Care: 61%, … Rating of Health Plan: 61%
Year 2008: Rating of Personal Doctor: 70%, Rating of Specialist: 64%, Rating … of All Health Care: 60%, Rating of Health Plan: 57%
Year 2009: Rating of Personal Doctor: 69%, Rating … Specialist: 65%, Rating of All Health Care: 60%, Rating of Health Plan: 64%
Year 2010: Rating of Personal Doctor … Specialist: 66%, Rating of All Health Care: 60%, Rating of Health Plan: 63%
Year 2011: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F8.htm
January 01, 2016 - Year 2007: Rating of Personal Doctor: 74%, Rating of Specialist: 71%, Rating of All Health Care: 62%, … Rating of Health Plan: 60%
Year 2008: Rating of Personal Doctor: 74%, Rating of Specialist: 70%, Rating … of All Health Care: 56%, Rating of Health Plan: 59%
Year 2009: Rating of Personal Doctor: 74%, Rating … Specialist: 69%, Rating of All Health Care: 57%, Rating of Health Plan: 59%
Year 2010: Rating of Personal Doctor … Specialist: 70%, Rating of All Health Care: 57%, Rating of Health Plan: 58%
Year 2011: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F3.htm
January 01, 2015 - Year 2007: Rating of Personal Doctor: 60%, Rating of Specialist: 60%, Rating of All Health Care: 46%, … Rating of Health Plan: 51%
Year 2008: Rating of Personal Doctor: 61%, Rating of Specialist: 60%, Rating … of All Health Care: 47%, Rating of Health Plan: 50%
Year 2009: Rating of Personal Doctor: 62%, Rating … Specialist: 61%, Rating of All Health Care: 49%, Rating of Health Plan: 54%
Year 2010: Rating of Personal Doctor … Specialist: 59%, Rating of All Health Care: 46%, Rating of Health Plan: 51%
Year 2011: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F5.htm
January 01, 2015 - Year 2007: Rating of Personal Doctor: 72%, Rating of Specialist: 66%, Rating of All Health Care: 61%, … Rating of Health Plan: 61%
Year 2008: Rating of Personal Doctor: 70%, Rating of Specialist: 64%, Rating … of All Health Care: 60%, Rating of Health Plan: 57%
Year 2009: Rating of Personal Doctor: 69%, Rating … Specialist: 65%, Rating of All Health Care: 60%, Rating of Health Plan: 64%
Year 2010: Rating of Personal Doctor … Specialist: 66%, Rating of All Health Care: 60%, Rating of Health Plan: 63%
Year 2011: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F7.htm
January 01, 2015 - Year 2007: Rating of Personal Doctor: 74%, Rating of Specialist: 71%, Rating of All Health Care: 62%, … Rating of Health Plan: 60%
Year 2008: Rating of Personal Doctor: 74%, Rating of Specialist: 70%, Rating … of All Health Care: 56%, Rating of Health Plan: 59%
Year 2009: Rating of Personal Doctor: 74%, Rating … Specialist: 69%, Rating of All Health Care: 57%, Rating of Health Plan: 59%
Year 2010: Rating of Personal Doctor … Specialist: 70%, Rating of All Health Care: 57%, Rating of Health Plan: 58%
Year 2011: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/2020CAHPSHealthPlanChartbook.pdf
January 01, 2021 - 7% 16% 78 % 32,047
Doctor showed respect for what enrollee had to say 5% 13% 82% 32,048
Doctor spent … In the last 6 months, how often did your personal doctor listen carefully to
you? … doctor possible, what number would you use to
rate your personal doctor? … ’s personal doctor? … doctor possible, what number would you use to
rate your child’s specialist?
-
cahpsdatabase.ahrq.gov/files/HPGuidance/Adult_Med_Eng_HP51_2152a.pdf
October 01, 2020 - 1 Never
2 Sometimes
3 Usually
4 Always
Your Personal Doctor
10. … Do you have a personal doctor?
1 Yes
2 No → If No, go to #17
11. … doctor possible, what
number would you use to rate your personal
doctor? … 0 Worst personal doctor possible
1
2
3
4
5
6
7
8
9
10 Best personal doctor possible … Do you now need or take medicine
prescribed by a doctor?
-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F9.htm
January 01, 2017 - Health Plan Survey
Figure 6 CHIP Top-Box Rating Scores 2011-2017
Year 2011: Rating of Personal Doctor … Specialist: 66%, Rating of All Health Care: 61%, Rating of Health Plan: 68%
Year 2013: Rating of Personal Doctor … Specialist: 67%, Rating of All Health Care: 63%, Rating of Health Plan: 63%
Year 2014: Rating of Personal Doctor … Specialist: 70%, Rating of All Health Care: 65%, Rating of Health Plan: 67%
Year 2015: Rating of Personal Doctor … Specialist: 71%, Rating of All Health Care: 67%, Rating of Health Plan: 67%
Year 2017: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/HPGuidance/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - 1 Never
2 Sometimes
3 Usually
4 Always
Your Child’s Personal Doctor
10. … Does your child have a personal doctor?
1 Yes
2 No → If No, go to #20 on page 4
11. … In the last 6 months, how often did your
child’s personal doctor listen carefully to
you? … doctor possible, what
number would you use to rate your child’s
personal doctor? … 0 Worst personal doctor possible
1
2
3
4
5
6
7
8
9
10 Best personal doctor possible
-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook.htm
October 01, 2017 - The highest scoring rating is:
Personal Doctor for the Child Medicaid, CHIP, and … explained things clearly 8% 17% 74%
40,669
Personal doctor listened carefully … to understand 7% 18% 75%
46,334
Child's personal doctor spent enough time with … doctor? … personal doctor?
-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F6.htm
January 01, 2016 - Year 2011: Rating of Personal Doctor: 69%, Rating of Specialist: 66%, Rating of All Health Care: 61%, … Rating of Health Plan: 68%
Year 2013: Rating of Personal Doctor: 72%, Rating of Specialist: 67%, … Rating of All Health Care: 63%, Rating of Health Plan: 63%
Year 2014: Rating of Personal Doctor: 72% … Specialist: 70%, Rating of All Health Care: 65%, Rating of Health Plan: 67%
Year 2015: Rating of Personal Doctor … Specialist: 70%, Rating of All Health Care: 66%, Rating of Health Plan: 68%
Year 2016: Rating of Personal Doctor
-
cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf
October 01, 2018 - doctor respected consumer
comments
7% 14% 79% 33,987
Personal doctor spent enough time with
consumers … 8,981
Child’s personal doctor respected consumer
comments
3% 11% 86% 8,984
Child’s personal doctor … Personal doctor respected consumer
comments
4% 12% 84% 152,407
Personal doctor spent enough time … and 10 is the best personal doctor possible, what number would you use to
rate your personal doctor … is the best personal doctor possible, what number would you use to
rate your child’s personal doctor
-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook.htm
October 01, 2016 - The highest scoring rating across all populations is Personal Doctor. … explained things clearly 9% 18% 73%
45,612
Personal doctor listened carefully 9% … 17% 75%
45,515
Personal doctor respected consumer comments 7% 14% 79%
45,449 … Personal doctor spent enough time with consumers 11% 21% 68%
45,420 … doctor?
-
cahpsdatabase.ahrq.gov/files/HPGuidance/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - 1 Never
2 Sometimes
3 Usually
4 Always
Your Child’s Personal Doctor
10. … Does your child have a personal doctor?
1 Yes
2 No → If No, go to #20 on page 4
11. … In the last 6 months, how often did your
child’s personal doctor listen carefully to
you? … doctor possible, what
number would you use to rate your child’s
personal doctor? … 0 Worst personal doctor possible
1
2
3
4
5
6
7
8
9
10 Best personal doctor possible