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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
July 01, 2022 - For example, only a
patient can tell whether a doctor
communicated in a way the patient could
understand
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.docx
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 3)
Strategy 4: IDEAL Discharge Planning (Tool 3)
Improving Discharge Outcomes with Patients and Families
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 4: IDEAL Discharge Planning (Tool 3)
O Guide to Patient and Family …
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cahps.ahrq.gov/hai/cusp/videos/index.html
September 01, 2019 - Skip to main content
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cahps.ahrq.gov/prevention/guidelines/tobacco/index.html
February 01, 2020 - Skip to main content
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/lepguide/lepguide.pdf
September 01, 2012 - The doctor arrives and begins asking a similar set of questions but in more detail. … The doctor uses more
complicated terms, and it becomes clear that Mr. … The doctor calls for an interpreter, who arrives 20 minutes
later. … The
doctor asks if Mr. … www.jointcommission.org/assets/1/6/hlc_paper.pdf
52
What Did the Doctor Say?
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
February 09, 2006 - As the nurse passing by the room, you might stop and ask the nurse or doctor if they needed help. … you can watch the video
Module 6: Mutual Support
‹#› of 45
Let's view a video example of a doctor … So I may say to the doctor, hi, I've found that the prescription that you are prescribing for should … to continue this module.
31
CUS Example: Video Discussion
How was the “challenge” presented to the doctor … How was the challenge presented to the doctor?
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
January 01, 2017 - Level of urgency and explicit timing and prioritization of actions
Ownership: Who is responsible (nurse/doctor
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - meaningful use piece and the
clinical interaction by looking at the questions surrounding ‘did the doctor
-
cahps.ahrq.gov/prevention/guidelines/tobacco/clinicians/index.html
May 01, 2015 - Skip to main content
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cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
April 01, 2023 - Skip to main content
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cahps.ahrq.gov/cpi/about/organization/nac/millenson.html
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cahps.ahrq.gov/research/findings/nhqrdr/data-spotlights/index.html
March 01, 2024 - Skip to main content
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cahps.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
December 01, 2023 - Skip to main content
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - Also, be sure to clarify how communication will occur between team members (for example, between the doctor … The hospital needs to identify which staff should be involved in this meeting: The nurse, doctor, volunteer
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cahps.ahrq.gov/teamstepps/instructor/fundamentals/module3/slcommunication.html
July 01, 2018 - O wnership:
Who is responsible (nurse/doctor/team)? Include patient/family responsibilities.
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cahps.ahrq.gov/talkingquality/distribute/promote/clarify.html
November 01, 2018 - I’m satisfied with my doctor so I don’t need this report.
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cahps.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
May 01, 2022 - Cognitive testing of items that refer to "your provider" rather than "your doctor".
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cahps.ahrq.gov/health-literacy/improve/pharmacy/medicine-list.html
October 01, 2022 - Bring it to your next visit to the doctor.
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cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - "I'd like you to meet (Jane Doe), your doctor, nurse, etc. She will take excellent care of you."
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/vu_physician_patient_harms.pdf
September 18, 2014 - Understanding Physicians' and Patients' Views of Harms and Clinical Preventive Services
Research Centers for Excellence
in Clinical Preventive Services
Working to get the right services, to the right people, at the right time
Understanding Physicians’ and Patients’ Views
of Harms and Clini…