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1201. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
      December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care Plan for Phase Two Tara Servati, M.P.H. Patient Experience Specialist for the Ambulatory Care Network, New York-Presbyterian New York, NY Study Phase 2 How can narrative information be reported to practice leaders and clinic…

1202. Observational Audits (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/observational-audits.pdf
      March 01, 2021 - Observational Audits Observational Audits A Pathway to Improving Infection Prevention and Preventing the Spread of COVID-19 Infection prevention is the vital first line of defense against COVID-19. Observational audits are the best way to understand if your staff fully comply with infection prevention p…

1203. Fall Prevention Toolkit (doc file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
      November 16, 2011 - each step so that team members have the map of the current process in front of them during the team discussion … Hold team discussion.