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1. Transcript: How To Have Difficult Conversations With Colleagues Around Infection Prevention Practices (pdf file)
   www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/difficult-conversations-transcript.pdf
   April 01, 2022 - Transcript: How To Have Difficult Conversations With Colleagues Around Infection Prevention Practices … Program for Intensive Care Units: Preventing CLABSI and CAUTI Transcript How To Have Difficult … Today, we're discussing how to have difficult conversations with colleagues around infection prevention … Kate: In the moment, why is it difficult to speak up, do you think, in some of these ICU environments … In part, how to have a difficult conversation is to set an expectation for a conversation in the first

2. Patient Experience Measures from the CAHPS Outpatient Mental Health Survey (pdf file)
   www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/outpatient-mental-health-survey-measures.pdf
   October 04, 2024 - Response Options • Very difficult • Somewhat difficult • Not very difficult • Not difficult at all … Getting Mental Health Counseling Q10 How difficult was it to find this mental health counselor? … Q12 How difficult was it to make appointments with your mental health counselor? … Response Options • Very difficult • Somewhat difficult • Not very difficult • Not difficult at all … Response Options • Very difficult • Somewhat difficult • Not very difficult • Not difficult at all

3. CAHPS Outpatient Mental Health Survey English (pdf file)
   www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/cahps-outpatient-mental-health-survey-adult-english.pdf
   February 05, 2025 - 1 Very difficult 2 Somewhat difficult 3 Not very difficult 4 Not difficult at all 4. … How difficult was it to find this mental health counselor? … 1 Very difficult 2 Somewhat difficult 3 Not very difficult → Go to #12 4 Not difficult at all → … 1 Very difficult 2 Somewhat difficult 3 Not very difficult 4 Not difficult at all 13. … 1 Very difficult 2 Somewhat difficult 3 Not very difficult 4 Not difficult at all 26.

4. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
   www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
   May 01, 2021 - 1 __ Extremely difficult 2 __ Very difficult 3 __ Somewhat difficult 4 __ Not very difficult … 5 __ Not at all difficult After P-MH2 Note: Use with P-MH1. … In the last 6 months, how difficult was it for you to get your prescriptions for these mental health … 1 __ Extremely difficult 2 __ Very difficult 3 __ Somewhat difficult 4 __ Not very difficult … 5 __ Not at all difficult After P-MH5 Note: Use with P-MH5.

5. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
   www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
   May 01, 2021 - 1 __ Extremely difficult 2 __ Very difficult 3 __ Somewhat difficult 4 __ Not very difficult … 5 __ Not at all difficult After C-MH2 Note: Use with C-MH1. … In the last 6 months, how difficult was it for you to get your prescriptions for these mental health … 1 __ Extremely difficult 2 __ Very difficult 3 __ Somewhat difficult 4 __ Not very difficult … 5 __ Not at all difficult After C-MH5 Note: Use with C-MH5.

6. Exhibit 1.19. Major Factors that Inhibit Lean Success at LHC | Agency for Healthcare Research and Quality
   www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit1-19.html
   November 01, 2014 - Staff turnover may make it difficult to maintain continuity on larger projects. … Engagement If managers are not trained in Lean, it is difficult to get their support for a Lean … If staff do not see the applicability of Lean to the improvement project, it is difficult to engage them

7. Sepsis | Agency for Healthcare Research and Quality
   www.ahrq.gov/topics/sepsis.html
   It is one of the most expensive and difficult to treat conditions in hospitals in the United States.

8. Introducing the CAHPS Outpatient Mental Health Survey Webcast - HARGRAVES (pdf file)
   www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-outpt-mhs-webcast-hargraves.pdf
   August 22, 2022 - response to questions, that is, a “top box” response. 27 Access to Mental Health Counselors • How difficult … • In the last 6 months, how difficult was it to make appointments with your main mental health counselor … Responses: Very difficult, Somewhat difficult, Not very difficult, Not difficult at all “Top Box” response … Measures Reliability Composite Internal Consistency Reliability Valid N Counseling Access How difficult … to find counselor 0.52 137How difficult to make appt. w/counselor Counseling Communication* How often

9. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
   www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/cahps-outpatient-mental-health-guidance.pdf
   December 01, 2024 - Response Options • Very difficult • Somewhat difficult • Not very difficult • Not difficult at all … Response Options • Very difficult • Somewhat difficult • Not very difficult • Not difficult at all … Response Options • Very difficult • Somewhat difficult • Not very difficult • Not difficult at all … How difficult was it to find this mental health counselor? 11. … Why was it difficult to find your main mental health counselor? 12.

10. The Power of Patient Stories for Improving the Patient Experience webcast - Grob (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-stories.pdf
    July 01, 2020 - Communication Discussing COVID Providers may spend less time, but it’s okay Masks can make communication difficult … insufficient, useful Proximal Communication: Reassuring, insufficient, useful Access: Working, difficult … necessary, hard Proximal Communication: Reassuring, insufficient, useful Access: Working, difficult … compassionate Proximal Communication: Reassuring, insufficient, useful Access: Working, difficult

11. Module 3: Conversations Around Device Necessity | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/mod3.html
    February 01, 2023 - Doing so leads to a difficult conversation with the night shift nurse. … Sally: I’m sorry you had such a difficult night, but I did run the situation by the team and they all … Although these are difficult decisions, it is important to keep the overall goal in mind. … Change in practice can be difficult, so this situation was an opportunity for staff to discuss the plan

12. Appendix B8: Unsafe Behavior Worksheet | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb5.html
    February 01, 2023 - Instructions Unsafe Behavior Worksheet All behavior is meaningful; however, it may be difficult … To staff, he may be anxious, combative, uncooperative and difficult.

13. Introduction | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role1.html
    September 01, 2024 - All these factors occur within a fragmented and difficult to navigate healthcare system. 9 Importantly … It is difficult to partner with your medical team if they neither listen nor consult with you. … Perhaps counterintuitively, those who have experienced diagnostic limbo, had long or difficult diagnostic … This feeling is seen especially in patients with conditions that are difficult to diagnose or rare.

14. Content-Specific Versus Process-Focused Checklists | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/reports/issue-briefs/dxchecklists-3.html
    September 01, 2020 - The authors exposed the participants to both simple and difficult clinical case vignettes based on actual … For difficult cases, the content-specific checklist improved diagnostic accuracy, but the debiasing checklist … was not effective in either simple or difficult cases. 16 Taking all this research into account, content-specific

15. Content-Specific Versus Process-Focused Checklists | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxchecklists-3.html
    September 01, 2020 - The authors exposed the participants to both simple and difficult clinical case vignettes based on actual … For difficult cases, the content-specific checklist improved diagnostic accuracy, but the debiasing checklist … was not effective in either simple or difficult cases. 16 Taking all this research into account, content-specific

16. COVID Ready Communication Playbook | Agency for Healthcare Research and Quality
    www.ahrq.gov/nursing-home/resources/communication-playbook.html
    February 01, 2021 - COVID Ready Communication Playbook   ​T​his playbook provides practical advice on how to talk about difficult

17. Making Health Care Safer II, Executive Summary (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/research/findings/evidence-based-reports/services/quality/patientsftyupdate/ptsafetysum.pdf
    March 01, 2013 - This section summarizes how much we know about how to implement the PSP and how difficult it is to … For the question of implementation difficulty, we used three categories: difficult, for PSPs that require … large scale organizational change; not difficult, for PSPs that require protocols for drugs or devices … / Not difficult (implementation of a “bundle”)- to-moderate (understanding organization culture … = not difficult, moderate, or difficult. 11 Discussion Since the 2001 report, “Making Health Care

18. Final Progress Report: Validity assessment of a real-time indicator of attentional load and task-induced fatigue in the MIS environment (pdf file)
    www.ahrq.gov/sites/default/files/2024-10/klein-report.pdf
    January 01, 2024 - Both phases employed an easy and a difficult camera condition. … These resources are limited and utilized by attentionally demanding (difficult) tasks2. … We hypothesized that difficult disruptions result in higher BFV of the MCAs than easy disruptions, with … Participants performed the peg-transfer task in either an easy or a difficult condition. … BFV ratios observed for novices and experts in the easy and difficult camera conditions in Phase 1.

19. Team Functioning | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/tools/clabsi-cauti-icu/overcome/functioning.html
    April 01, 2022 - Cleaning (PDF, 372.7 KB) Team Roster (Word, 271 KB) Audio interview with Pat Posa – How To Have Difficult … (13:30 minutes;  Transcript , PDF, 263.4 KB) Video – Having Difficult Conversations About Preventing

20. Tip 6. Use Caution With Readability Formulas for Quality Reports | Agency for Healthcare Research and Quality
    www.ahrq.gov/talkingquality/resources/writing/tip6.html
    May 01, 2015 - comprehension or use of your report, they can be a good tool for alerting you that your text is too difficult … To determine whether your text is too difficult for your intended readers, start by estimating your audience … Anything written at a 10th grade level or above is considered difficult. … Circle any shorter words you think might be difficult for your readers.