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  1. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
    September 14, 2017 - CANDOR Acknowledgments CANDOR ACKNOWLEDGMENTS Acknowledgments The Communication and Optimal Resolution (CANDOR) process was funded by AHRQ and is based on input from experts, key stakeholders, and lessons learned from the agency’s $25 million Patient Safety and Medical Liability (PSML) Grant Initiative lau…
  2. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
    August 01, 2017 - For example, Molina Healthcare, a Medicaid managed care organization, developed and aggressively marketed … example, as part of the Aetna program mentioned above, the health plan distributed written materials developed
  3. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - So the elicitation protocol that our team has developed in partnership with AHRQ offers a rigorous and … bit about why it might be important to get narrative data about the elicitation protocol that’s been developed … validate a set of questions, but care settings are distinct and so we think that the questions that are developed
  4. Spreadnotes (doc file)

    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
    August 28, 2012 - · Has the organization developed an initial plan for spread?
  5. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
    February 25, 2014 - TeamSTEPPS, Module 8: Change Management (Instructor Guide) CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS • Eight Steps of Change • Errors Common in Organizational Change • Culture Change Comes Last, Not First • Change Strategies • Roadmap to a Culture of Safety TIME: 60 minutes …
  6. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - o A searchable list of supplemental items developed by the CAHPS team is available at https://www.ahrq.gov
  7. teamstepps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/burnout-in-primary-care.pdf
    February 01, 2023 - The AMA developed a de-implementation checklist to help with this process. … They also developed a report on Taking Action Against Clinician Burnout and a National Plan for Health … Acknowledgements and Suggested Citation Developed for the Agency for Healthcare Research and Quality,
  8. teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-3/slides.html
    September 01, 2017 - Slide 34: Care Plan Development An individualized care plan is developed for patients with any of
  9. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_tools.docx
    January 01, 2012 - Reference: Developed by Falls Toolkit Research Team. … How to use this tool: A training module on proper use of the Morse Fall Scale developed by the Partners … Reference: This tool is adapted from a tool developed by Ronald I. Shorr, M.D., M.S.
  10. teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/ced-appendix3-data-abstraction.xlsx
    June 24, 2022 - Duke-M Data Practice appropriate data hygiene perhaps using tools developed for using claims data (e.g
  11. teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
    January 01, 2021 - Based on these activities,the design team developed draft survey items to measure the key composites … survey administration steps for Web-only and mixed-mode surveys, describe materials that need to be developed … Develop Survey-Related Materials The following materials will need to be developed in preparation for … Medical Office Data Entry and Analysis Tool AHRQ has developed a Medical Office Data Entry and Analysis
  12. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar6_falls_sustainingpractices.pdf
    January 01, 2013 - Sustaining Fall Prevention Practices at Your Hospital Sustaining Fall Prevention Practices at Your Hospital Presented by Pat Quigley, Ph.D., M.P.H., ARNP, CRRN, FAAN, FAANP Associate Director, VISN 8 Patient Safety Center Associate Chief for Nursing Service/Research Welcome! Thank you for joining this webin…
  13. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
    January 12, 2017 - Medication Management: Sample Process for Medication Management Strategy Sample Process for Medication Management Strategy Introduction The Medication Management strategy is an effort to engage patients and families to actively participate with you in developing a complete and accurate medication list from which …
  14. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
    December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care Plan for Phase Two Tara Servati, M.P.H. Patient Experience Specialist for the Ambulatory Care Network, New York-Presbyterian New York, NY Study Phase 2 How can narrative information be reported to practice leaders and clinic…
  15. teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - Slide 10: Residents' Preference Satisfaction Interviews 4 Say: Many tools have been developed to … AHRQ developed a tool to help residents and family members get to know the health care team.
  16. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
    January 01, 2017 - Shaller (opening), Slide 3 CAHPS surveys have been developed for use in multiple health care settings … We developed this Elicitation Protocol with four aspirations in mind. … Schlesinger, Slide 15 So, we developed the operationalization of this under a set of expectations for … The CAHPS program has developed a large number of supplement items or you can add your own to customize

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