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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/usability-evaluation
January 01, 2023 - Usability Evaluation
Also Known As
Usability Testing
Examples
Rodriguez NJ, Borges JA, Soler Y, et al. A usability study of physicians' interaction with PDA and laptop applications to access an electronic patient record system. In: Long R, Antani S, Lee DJ, Nutter B, Zhang M, editors. 17…
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digital.ahrq.gov/sites/default/files/docs/medicaid/MN_CaseStudy.pdf
January 01, 2011 - interwoven with the new
ARRA requirements is an effective strategy for leveraging existing work and determining
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digital.ahrq.gov/sites/default/files/docs/page/MN_CaseStudy_0.pdf
January 01, 2011 - interwoven with the new
ARRA requirements is an effective strategy for leveraging existing work and determining
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digital.ahrq.gov/sites/default/files/docs/page/guide-to-evaluating-hie-projects-section-1.pdf
June 16, 2021 - AHRQ's Guide to Evaluating Health Information Exchange Projects - Section 1
1-1
Section 1: Selecting Your Evaluation Team
This section describes how to start a successful HIE project evaluation by assembling your
evaluation team with expertise in the following areas:
z Technical implementation
z Health care…
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digital.ahrq.gov/ahrq-funded-projects/using-health-it-determine-medication-adherence-findings-ahrq-health-it
January 01, 2023 - Using Health IT to Determine Medication Adherence: Findings from the AHRQ Health IT Portfolio
Citation
Samarth A, Grant E. Using Health Information Technology To Determine Medication Adherence: Findings from the AHRQ Health IT Portfolio. (AHRQ National Resource Center for Health Information Technology…
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digital.ahrq.gov/sites/default/files/docs/citation/cds-connect-environmental-scan.pdf
December 01, 2017 - As MITRE researchers delve further in to determining
which evidence-based recommendation(s) to specify … Providers can assess the risk of opioid misuse in numerous ways:
• Determining risk by predisposition … • Determining risk by demographics: 18-25 years of age, rural setting, education level,
low socioeconomic … • Determining risk by clinical features: withdrawal symptoms, escalating reports of pain
despite … record the condition, social factors,
treatment, results, and effects, which can be very valuable in determining
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/goms
January 01, 2023 - Goals, Operators, Methods, and Selection Rules
Acronym
GOMS
Description
Goals, operators, methods, and selection rules is a method derived from human-computer interaction (HCI) and constructs a description of human performance. The level of granularity will vary based on the needs of the analy…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/fmea-analysis
January 01, 2023 - Failure Mode and Effects Analysis
Acronym
FMEA
Also Known As
Failure Mode, Effects, and Criticality Analysis (FMECA)
Potential Failure Modes and Effects Analysis
Examples
Wetterneck TB, Skibinski KA, Roberts TL, et al. Using failure mode and effects analysis to plan implementat…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/cost-of-poor-quality-analysis
January 01, 2023 - Cost-of-Poor-Quality Analysis
Also Known As
Cost-of-Quality Analysis
Description
A cost-of-poor-quality analysis evaluates the flowchart of a particular process to discover flaws. Cost of poor quality indicates costs accrued as a result of processes not being successfully completed. Thi…
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digital.ahrq.gov/ahrq-funded-projects/emergency-community-implementing-social-needs-assessment-and-referral
January 01, 2024 - From Emergency to Community: Implementing a Social Needs Assessment and Referral Infrastructure Using Health Information Technology
Project Final Report ( PDF , 700.28 KB) Disclaimer
Disclaimer
The findings and conclusions in this document are those of the author(s), who are r…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/force-field-analysis
January 01, 2023 - Force-Field Analysis
Description
A force-field analysis identifies the forces that either aid in or are detrimental to arriving at a desired outcome. A scenario plays out as a balance between two forces: one attempting to alter the current state and the other attempting to keep it the same. When these…
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digital.ahrq.gov/ahrq-funded-projects/emergency-community-implementing-social-needs-assessment-and-referral/citation/secondary
January 01, 2024 - A secondary data analysis of technology access as a determinant of health and impediment in social needs screening and referral processes.
Citation
Bybee SG, Sharareh N, Guo JW, Luther B, Grigorian E, Wang CY, Wong B, Wallace AS. A secondary data analysis of technology access as a determinant of hea…
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digital.ahrq.gov/principal-investigator/wallace-andrea
February 28, 2023 - Wallace, Andrea
A secondary data analysis of technology access as a determinant of health and impediment in social needs screening and referral processes.
Citation
Bybee SG, Sharareh N, Guo JW, Luther B, Grigorian E, Wang CY, Wong B, Wallace AS. A secondary data analysis of …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/critical-incident-technique
January 01, 2023 - Critical Incident Technique
Acronym
CIT
Description
The critical incident technique (CIT) uses interviews to evaluate operator decisionmaking. The technique utilizes semistructured interviews to aid operator recall of past critical events or incidents. Things to note include decisions made …
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digital.ahrq.gov/sites/default/files/docs/citation/r21hs026505-wallace-final-report-2020.pdf
January 01, 2020 - from staff interviews (n=8)
included using professional intuition to decide if, when, who to screen; determining … the
appropriateness of staff being the “right” group to own this workflow; and determining if the … Analysis of
the SINCERE suggest that having one or more needs may be key in determining patients who
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/focus-group
January 01, 2023 - Focus Group
Also Known As
Discussion Forum
Description
A focus group is comprised of a collection of several individuals who all discuss a particular subject, voicing and discussing their opinions and ideas on that subject.
Uses
To collect preliminary data for surveys or int…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/statistical-process-control
January 01, 2023 - Statistical Process Control
Acronym
SPC
Also Known As
Control Chart
Run Chart
Examples
Taveras M. Increasing charge capture using scheduling techniques for a hospital-based ancillary service. 17th Annual Society for Health Systems Management Engineering Forum; 2005; Dallas, TX;…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/time-and-motion-study
January 01, 2023 - Time and Motion Study
Also Known As
Process Observation Worksheet
Time Study
Examples
Hollingworth W, Devine E, Hansen R, et al. The impact of e-prescribing on prescriber and staff time in ambulatory care clinics: a time-motion study. J Am Med Inform Assoc 2007;14(6):722-30.
De…
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digital.ahrq.gov/ahrq-funded-projects/evaluating-prediction-tool-and-decision-aid-patients-crohns-disease/citation-2
January 01, 2023 - Novel statistical approach to determine inflammatory bowel disease: patients' perspectives on shared decision making.
Citation
Siegel CA, Lofland JH, Naim A, et al. Novel statistical approach to determine inflammatory bowel disease: patients' perspectives on shared decision making. Patient 2016 Feb;9(…
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digital.ahrq.gov/sites/default/files/docs/publication/action-qi-cds-tool-specifications.pdf
June 16, 2021 - Quality Improvement Clinical Decision Support Tool Specifications
1.
Quality Improvement Clinical Decision Support Tool Specifications
Purpose:
The QI-CDS tool was designed to:
• Gather standardized care planning and fall and fall-related injury event metrics into a single report
(to replace manual data ex…