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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    October 29, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care The CAHPS Narrative Elicitation Protocol Rachel Grob, Ph.D. Director of National Initiatives and Clinical Professor, Center for Patient Partnerships Madison, WI www.ahrq.gov/cahps CAHPS Narrative Elicitation Protocol • A …
  2. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
    April 10, 2006 - Let participants know you'll be discussing each of the roles in detail as you progress through the course … Now let's discuss each of these in more detail. 25 Develop a Coaching Plan (Slide 16) As part of implementation
  3. www.qualitymeasures.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar03/logicmodelsl.html
    July 01, 2013 - Involve balancing depth and detail. Require mid-course review. Could inhibit creative thinking.
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-118-fullreport.pdf
    October 01, 2016 - Section 2: Detailed Measure Specifications Provide sufficient detail to describe how a measure would … See Section 5.B, Clinical or Other Rationale Supporting the Focus of the Measure, for additional detail
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-guide-for-staff.pdf
    February 10, 2017 - Warm Handoffs: A Guide for Staff Why is it important? Warm handoffs can: ■ Engage patients and families as team members. ■ Allow patients to clarify or correct the information exchanged. ■ Build relationships. ■ Provide a safety check. Guide to Patient and Family Engagement in Primary Care How do I conduc…
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-guide-for-clinicians.pdf
    February 10, 2017 - Warm Handoffs: A Guide for Clinicians Why is it important? Communication breakdowns can result in medical errors. Warm handoffs can help address communication issues and: ■ Engage patients and families and encourage them to ask questions. ■ Allow patients to clarify or correct the information exchanged. ■…
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-patient-guide.pdf
    February 10, 2017 - A Patient’s Guide to Warm Handoffs Why is it important? A warm handoff: ■ Lets you hear what your providers are saying about your health and your plan of care. ■ Encourages you to speak up, ask questions, and join the conversation about your health. ■ Gives you a chance to correct or clarify any information…
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-234-fullreport.pdf
    June 17, 2014 - Section 2: Detailed Measure Specifications Provide sufficient detail to describe how a measure would
  9. www.qualitymeasures.ahrq.gov/funding/grant-mgmt/noncomp.html
    November 01, 2015 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  10. www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-care/cap-ed-setting-slides.html
    January 01, 2018 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  11. www.qualitymeasures.ahrq.gov/cpi/about/mission/budget/2020/index.html
    March 01, 2019 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
    August 01, 2021 - Evaluation Planning Tool Evaluation Planning Tool Toolkit for Engaging Patients To Improve Diagnostic Safety After you implement the Be The Expert On You note sheet and the 60 Seconds To Improve Diagnostic Safety, you will need to evaluate the interventions’ impact. You can use this Evaluation Planning Worksheet…
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
    May 17, 2021 - Job Aid: Practice Assessments and Surveys Primary Care Practice Facilitator Training Series 1 Job Aid: Practice Assessments and Surveys Overview Practice assessments and surveys are simple and non-threatening ways for a practice to gather information, generate ideas for improvements, and test and…
  14. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-standardized-quality-measures.pdf
    January 07, 2022 - Job Aid: Standardized Quality Measures Primary Care Practice Facilitator Training Series 1 Job Aid: Standardized Quality Measures Familiarity with the standardized quality measures that payers and regulatory groups use is an important part of a practice facilitator's core knowledge. Standar…
  15. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule4.pptx
    March 10, 2006 - Refer to page 16 in the Instructor Guide for additional detail on facilitating these discussion questions … Module 4: Leading Teams ‹#› of 37 Now if we turn our attention to debriefing in a little more detail
  16. www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/index.html
    March 01, 2019 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  17. www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6g.html
    June 01, 2014 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-quickstart-final508.pdf
    April 04, 2018 - Implementation Quick Start Guide: Teach-Back The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Implementation Quick Start Guide Teach-Back 1 Review intervention and training materials � Understand the purpose, use, and benefits � Review the training toolkit. of teac…
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-guideforstaff.pdf
    January 01, 2003 - Teach-Back: A Guide for Staff Teach-Back A Guide for Staff What is teach-back? Teach-back IS a way for you to make sure your patients understand what you tell them. Teach-back IS NOT a test or a quiz for patients. How do I use teach-back? Just ask patients to explain what you have told them using their own wor…
  20. Fallpxtool2F (doc file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool2f.docx
    November 16, 2011 - 2F: Action Plan Background: The purpose of this tool is to provide a framework for outlining steps that will be needed to design and implement the fall prevention initiative. Reference: Adapted from material produced by MassPro, a participant in the Centers for Medicare & Medicaid Services Quality Improvement Organiz…

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