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Use the Teach-Back Method: Tool 5 | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/improve/precautions/tool5.html

April 01, 2024 - SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engagement and Education Research Tools, Data, and…
Information to Help Hospitals Get Started (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx

April 05, 2013 - Information to Help Hospitals Get Started Key Takeaways Patient and family engagement is not a separate initiative. It is a critical part of what your hospital is already doing to improve quality and safety. Implementing the Guide is similar to other quality improvement efforts in that it takes time to initiate, i…
Research on Improving Patient Experience | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/cahps/quality-improvement/research/index.html

March 01, 2024 - The multi-item, structured item set elicited a high percentage of comments with sufficient detail to
2022 Medicaid and Children's Health Insurance (CHIP) Chartbook (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf

January 01, 2022 - 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook THE CAHPS DATABASES CAHPS Health Plan Survey Database 2022 Medicaid and Children's Health Insurance Program (CHIP) Chartbook What Enrollees Say About Their Experiences With Their Health Plans and Medical Care CAHPS Health Plan Survey Database …
Job Aid: Presenting Performance Data (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-presenting-data.pdf

May 17, 2021 - Job Aid: Presenting Performance Data Primary Care Practice Facilitator Training Series 1 Job Aid: Presenting Performance Data Overview Presenting performance data to a practice in a way that facilitates meaningful action is an important part of quality improvement and an essential activity for a …
Module 17: Introducing a Practice to Facilitation (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-17-introducing-a-practice-to-pf.pdf

September 01, 2015 - Module 17: Introducing a Practice to Facilitation Primary Care Practice Facilitation Curriculum Module 17: Introducing a Practice to Facilitation Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov Primary Care Practice Facilitation Curriculum Module 17. Intro…
FileNewTemplate

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module4.pptx

March 07, 2019 - We will now explore each of these three in greater detail.
Fuzzy Set Analysis | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/fuzzysetsq-a.html

July 01, 2013 - SHARE: Fuzzy Set Analysis Presenters' Responses to Questions The following are written responses by Dr. Marcus Thygeson, Dr. Jodi Holtrop, and Dr. Michael Harrison to questions that were sent in during the webinar but could not be answered within the one-hour time f…
Library of PCOR Resources | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/pcor/library-of-resources/index.html

April 01, 2021 - SHARE: More topics in this section Patient-Centered Outcomes Research PCOR Strategic Framework About the PCOR Trust Fund Trust Fund Investments At-A-Glance AHRQ Training Projects Funded by PCOR Trust Fund AHRQ’s Healthcare Extension Ser…
Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf

March 20, 2017 - They can also offer a greater level of detail, such as results at the item level, results for any supplemental
Early Evidence on the Patient-Centered Medical Home (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/Early%20Evidence%20on%20the%20PCMH%202%2028%2012.pdf

January 01, 2012 - Analyses were rated excluded if the methods were not described in sufficient detail to enable assessment … Table 4 presents a snapshot of the evidence, and Appendix Table 1 provides more detail.
Early Evidence on the Patient-Centered Medical Home (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/early-evidence-on-pcmh-white-paper.pdf

February 01, 2012 - Analyses were rated excluded if the methods were not described in sufficient detail to enable assessment … Table 4 presents a snapshot of the evidence, and Appendix Table 1 provides more detail.
Improving-Facnotes (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx

May 01, 2017 - Later, we will talk in more detail about briefing and debriefing in the surgical environment. … common purpose · an engaging purpose · a leader who promotes the vision with the appropriate level of detail
Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html

March 01, 2013 - More detail for this process is included in Tool 6, "How To Monitor RED Implementation and Outcomes.
Coordination (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf

January 01, 2012 - And while I don't have that level of detail to share at this moment, I can say that we are seeing real
Fallpxtool3O (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool3o.docx

January 01, 2008 - 3O: Postfall Assessment for Root Cause Analysis Background: A standardized approach to postfall evaluation is key to maintaining the patient’s safety and for organizational learning about how to prevent future falls. Reference: This tool is adapted from a tool developed by Ronald I. Shorr, M.D., M.S. See Shorr RI, Mion…
Best Practices in Fall Prevention

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_slides_best-practices.pptx

June 16, 2017 - Best Practices in Fall Prevention Best Practices in Fall Prevention ADD Hospital Name Here Module 3 Best Practices Best practices are those care processes—based on literature and expert opinion—that represent the best ways we currently know of preventing falls in the hospital. AHRQ Patient Safety Network (PSNET) …
Practical Strategies for Gathering Feedback Directly from Patients (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Qualitative_Methods_2012_04_11_Transcript.pdf

January 01, 2012 - Practical Strategies for Gathering Feedback Directly from Patients Practical Stragegies for Gathering Feedback Directly from Patients April 2012  Podcast Speaker Susan Edgman-Levitan, Director, John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital; Yale-CAHPS Team Modera…
Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html

February 01, 2020 - data scoring and presentation will depend on both the benchmarks you choose to use and the level of detail
Summary | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/healthsystemsresearch/hspc-research-study/summary.html

July 01, 2021 - In Chapter 7 we describe in more detail the steps that might be taken to implement the recommendations