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www.qualitymeasures.ahrq.gov/talkingquality/resources/comparative-reports/nursing-homes.html
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www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
July 01, 2023 - Key hospital departments, such as risk management, quality improvement, and infection prevention, that
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-216-fullreport.pdf
February 01, 2018 - Utilization of a pediatric emergency departments by
patients with sickle cell disease.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-ahrq.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Health Systems Research: Invest in research and
evidence to make health care safer a…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-introducing.pdf
March 01, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Parast
Introducing the Emergency
Department (ED) CAHPS Survey
12
Layla Parast, Ph.D.,
Senior Statistician,
RAND
Acknowledgements:
ED CAHPS Research Team
13
RAND Corporation
Peggy Chen
Jessica Phillips
Marc Elliott
Dan Waxman
Megan Ma…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-survey-admin.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Becker
ED CAHPS Survey Administration
22
Kirsten Becker, M.S.,
Director, RAND Survey Research Group,
Senior Survey Director,
RAND
ED CAHPS Patient Eligibility
Eligible ED patients:
Adults (18 and older)
Discharged to home
23
ED CAHPS …
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-analysis.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Parast
Analysis of ED CAHPS Survey Data
33
Layla Parast, Ph.D.,
Senior Statistician,
RAND
ED CAHPS Item Scoring
Two recommended options:
Linear mean scoring
Response options are rescaled from 0 (worst) to 100 (best)
with equal intervals betw…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-intro.pdf
October 06, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Intro
Introducing the CAHPS Emergency
Department Survey (ED CAHPS)
A Webcast Presented by the AHRQ CAHPS User Network
October 6, 2020
1:00 – 2:30 pm ET
Need Help?
• No sound from computer speakers?
• Trouble with your connection or
slides not mo…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-closing.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Closing
Questions & Answers
45
Using the Webcast Console to
Submit Questions
• Question and Answer
► Select Q&A
► Type question in the box
that opens
► Make sure “All Panelists”
is selected
46
Type Question
Here
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