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  1. www.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
    March 01, 2016 - Contents of a CAHPS Report One of the first steps in producing a CAHPS report is to decide what information to include. This page offers a brief overview of the kinds of information you may want to share with your audience. To learn more about the topics to cover in a quality report, go to Explain and Motiva…
  2. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role3.html
    September 01, 2024 - The Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design Impact of Disparities and Lack of Equity on Patient Engagement Previous Page Next Page Table of Contents The Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design …
  3. www.ahrq.gov/patient-safety/reports/candor-demo-program/candor/demo-program/index.html
    August 01, 2022 - Longitudinal Evaluation of the Patient Safety and Medical Liability Reform Demonstration Program Select for: Planning Grant Evaluation Report ( PDF , 715 KB) Demonstration Grant Evaluation Report ( PDF , 928 KB) On September 9, 2009, President Obama directed the Secretary of the U.S. Department of H…
  4. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool3a.html
    March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Tool 3 Continued Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital How CMS Measures the "30-Day All Cause Rehospitalization Rate…
  5. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool3a.html
    March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Tool 3 Continued Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital How CMS Measures the "30-Day All Cause Rehospitalization Rate…
  6. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-appendix.pdf
    January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part II Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey: 2024 User Database Report Part II: Appendix A – Results by Medical Office Characteristics Appendix B – Results by Respondent Characteristics Prepa…
  7. www.ahrq.gov/hai/cusp/toolkit/content-calls/embrace.html
    April 01, 2013 - Organizational Embrace of CUSP to Improve Patient Safety (Transcript) March 20, 2012 Operator: Excuse me, everyone, we now have our speakers in conference. Please be aware that each of your lines is in a listen-only mode. At the conclusion of the presentation, we will open the floor for questions. At that ti…
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Bayley.pdf
    January 01, 2004 - Barriers Associated with Medication Information Handoffs 87 Barriers Associated with Medication Information Handoffs K. Bruce Bayley, Lucy A. Savitz, Glenn Rodriguez, William Gillanders, Steve Stoner Abstract Objectives: The transfer of medication information across patient care settings is an important …
  9. www.ahrq.gov/hai/tools/surgery/modules/on-boarding/science-of-safety-fac-notes.html
    December 01, 2017 - The Science of Improving Patient Safety and Identifying Defects: Facilitator Notes AHRQ Safety Program for Surgery Slide 1: The Science of Improving Patient Safety and Identifying Defects Say: The topic of this module is the science of patient safety. The discussion will include the importance of unders…
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.docx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care Sensemaking and Learn From Defects for Perinatal Safety Sensemaking and Learn From Defects for Perinatal Safety SAY: The Sensemaking and Learn From Defects module of the Safety Program for Perinatal Care will help you identify recurring defects in your system and apply Comprehen…
  11. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
    July 01, 2023 - Sensemaking and Learn From Defects for Perinatal Safety: Facilitator Guide AHRQ Safety Program for Perinatal Care Slide 1: Sensemaking and Learn From Defects for Perinatal Safety Say: The Sensemaking and Learn From Defects module of the Safety Program for Perinatal Care will help you identify recurring …
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
    January 01, 2005 - Patient Experience Measures from the CAHPS Cancer Care Survey CAHPS® Cancer Care Survey and Instructions Patient Experience Measures from the CAHPS Cancer Care Survey Document No. 509 2/15/2017 Patient Experience Measures from the CAHPS® Cancer Care Survey Introduction..................................…
  13. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1.pdf
    September 08, 2015 - Engaging Stakeholders to Improve the Quality of Children's Health Care The National Evaluation of the CHIPRA Quality Demonstration Grant Program Engaging Stakeholders to Improve the Quality of Children’s Health Care Ellen Albritton, Margo Edmunds, Veronica Thomas, Dana Petersen, Grace Ferry, Cindy Brach, and …
  14. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-surgery/105-what-are-the-4-es-notes.docx
    April 01, 2025 - AHRQ Safety Program for MRSA Prevention: Targeting SSI What Are the 4 Es? Surgical Services For: Cardiac, Hip and Knee Joint Replacement, and Spinal Fusion Surgeries Slide Title and Commentary Slide Number and Slide What Are the 4 Es? SAY: This presentation reviews the 4 Es, a framework to guide the implementation…
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
    June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 6) Guide to Patient & Family Engagement Insert hospital logo here Communicating to Improve Quality Training [Hospital Name | Presenter name and title | Date of presentation] Strategy 2: Communicating to Improve Quality Training (Tool 6) Today’s …
  16. www.ahrq.gov/action-alliance/engineering-safety-practice/index.html
    September 01, 2025 - Engineering Safe Practices Affinity Group Background  The National Action Alliance established the Engineering Safe Practices Affinity Group to make healthcare safer by design by identifying scalable opportunities for engineering safety into key healthcare practices—one of the Alliance’s five Aims. Read more …
  17. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/using-multiple-modes.html
    August 01, 2024 - Recommended Data Collection Procedures for CAHPS Surveys Each survey sponsor will need to work with their survey vendor to choose the data collection modes that are most likely to reach their specific patient population and maximize the response rate at an acceptable cost. Research suggests that sequential mult…
  18. www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/prevhosp/handouts.html
    September 01, 2017 - AHRQ’s Safety Program for Nursing Homes: On-Time Preventable Hospital and Emergency Department Visits Facilitator Training—Handouts: Preventable Hospital and ED Visits Implementation   Implementation of Preventable Hospital and ED Visits Reports Self-Assessment Scripted Exercise Menu of Implementation…
  19. www.ahrq.gov/sites/default/files/wysiwyg/news/events/nac/nac-meeting-minutes-2021-nov.pdf
    January 01, 2021 - AHRQ National Advisory Council (NAC) Meeting Minutes from November 17, 2021 National Advisory Council, November 17, 2021 Page 1 Agency for Healthcare Research and Quality (AHRQ) National Advisory Council (NAC) Virtual Meeting November 17, 2021 SUMMARY NAC Members Present Edmondo J. Robinson, M.D., M.B.A., …
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Fein.pdf
    January 01, 2004 - A Conceptual Model for Disclosure of Medical Errors 483 A Conceptual Model for Disclosure of Medical Errors Stephanie Fein, Lee Hilborne, Margie Kagawa-Singer, Eugene Spiritus, Craig Keenan, Gregory Seymann, Kaveh Sojania, Neil Wenger Abstract Objective: Patient safety is fundamental to high-quality patient…

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