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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Strategy 6P: Service Recovery Programs
Contents
6.P.1. The Problem
6.P.2. The Intervention
6.P.3. Implementing This Intervention
6.P.4. The Impact of Service Recovery Programs
References
Download Strategy 6P:
Service Recovery Programs
(PDF, 748 KB)
6.P.1. The Problem
No ma…
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www.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/diagnosis-treatment/treatments/btpills-esp/btpillssp.pdf
September 01, 2015 - Pastillas que diluyen la sangre: Guía para su uso seguro
Pastillas que diluyen
la sangre: Guía para
su uso seguro
AHRQ Pub. No. 15-0047-C
Replaces AHRQ Pub. No. 09-0086-C
September 2015
El nombre de su diluyente de la sangre es:
_____________________________________________________________
Notas:
______…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
January 01, 2005 - Patient Experience Measures from the CAHPS Cancer Care Survey
CAHPS® Cancer Care Survey and Instructions
Patient Experience Measures from the CAHPS Cancer Care Survey
Document No. 509
2/15/2017
Patient Experience Measures from the
CAHPS® Cancer Care Survey
Introduction..................................…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-interim-report-1.pdf
January 31, 2024 - AHRQ EvidenceNOW: Building State Capacity: Interim Evaluation Report I
EvidenceNOW BSC: Interim Evaluation Report I June 2022 ▌1-1
AHRQ EvidenceNOW: Building State Capacity
INTERIM EVALUATION REPORT I
Technical Assistance to and Evaluation of Grant Initiative to Develop State-
Level Capacity f…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/medical-office/2016-report-part-2.pdf
January 01, 2016 - Medical Office SOPS: 2016 User Comparative Database Report, Part II
PATIENT
SAFETY
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
MEDICAL
OFFICE
SURVEY
ON PATIENT
SAFETY
CULTURE
2016 USER COMPARATIVE DATABASE REPORT
Medical Office Survey on Patient Safety Cult…
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www.ahrq.gov/sites/default/files/2025-07/catchpole-report.pdf
January 01, 2025 - Final Progress Report: Human Factors and Systems Integration in High Technology Surgery (HF-SIgHTS)
Human Factors and Systems Integration in High Technology Surgery (HF-SIgHTS)
Principal Investigator and Team Members:
Name Role
Medical University of South Carolina
Ken Catchpole, PhD Principal Investigator
Myrtede …
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www.ahrq.gov/sites/default/files/2024-12/nagykald-mold-report.pdf
January 01, 2024 - Final Progress Report: Using Health Risk Appraisal To Prioritize Primary Care Interventions
FINAL PROGRESS REPORT
(K08HS016470-01A2)
Title:
Using Health Risk Appraisal to Prioritize Primary Care
Interventions
K08 Recipient and Principal Investigator:
Zsolt J. Nagykaldi, PhD
Associate Professor & Networ…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
April 01, 2016 - CAHPS Transcript: Strategies for Improving CAHPS Health Plan Survey Scores
Strategies for Improving CAHPS Health Plan Survey Scores
April 2016 Webcast
Speakers
Karen Posey, VP, Enterprise Strategy & Consumer Experience, CareSource
Graham Bouldin, MSW, Manager, Data Analytics & Quality Improvement, Health Share…
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www.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - the release of the To Err is Human report .
2000
Setting a Direction
In early 2000, just 60 days
-
www.ahrq.gov/hai/pfp/haccost2017-results.html
November 01, 2017 - These estimates do not include related costs (e.g., days of lost work) or costs of a readmission resulting
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - At the same time, it could specify goals for the number of days it takes to get an appointment for non-urgent
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
February 01, 2021 - an app to facilitate communication and shared decision-making
with parents of febrile infants ≤ 60 days
-
www.ahrq.gov/sites/default/files/publications/files/advancing-patient-safety.pdf
January 01, 2010 - Evidence,
Design, and
Implementation
2000
2001
2000
Setting a Direction
In early 2000, just 60 days
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/preventive/chipra-202-fullreport.pdf
January 01, 2014 - Population – neonates (28 days after birth) (specify age range): No.
p. … Population – infants (29 days to 1 year) (specify age range): Yes; 6 to 36 months.
q.
-
www.ahrq.gov/sites/default/files/2024-07/ashton-report.pdf
January 01, 2024 - Final Progress Report: Racial and Ethnic Variations in Medical Interactions
Title of Project
Racial and Ethnic Variations in Medical Interactions
Principal Investigator and Team Members
Carol M. Ashton, MD, MPH (PI), Tracie C. Collins, MD, MPH, Coreen Domingo, MPH, Howard S. Gordon,
MD…
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-27-ehr-and-pcmh.pdf
January 15, 2025 - Primary Care Practice Facilitation Curriculum Module 27: Helping Practices Optimize EHRs for Patient-Centered Medical Home Transformation and Quality Improvement
Primary Care
Practice Facilitation
Curriculum
Module 27: Helping Practices Optimize EHRs for
Patient-Centered Medical Home
Transformation and Qu…
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-project-highlights-medication-safety.pdf
April 30, 2025 - More than three-quarters
of the events led to multiple symptomatic days, adding to the problems involved … describe the researchers’ findings that potential opioid-related adverse
drug events occurred within 30 days … Among DOAC initiators, researchers analyzed 1-year medication adherence (the
proportion of days covered
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-195-fullreport.pdf
December 17, 2019 - December 31) (for imaging of the head for the evaluation of a post-traumatic
headache) and the year (365 days … Population – neonates (28 days after birth) (specify age range): No.
p. … Population – infants (29 days to 1 year) (specify age range): No.
q.
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-146-fullreport.pdf
January 01, 2020 - Population – neonates (28 days after birth) (specify age range): No.
p. … Population – infants (29 days to 1 year) (specify age range): No.
q. … After approximately 30 days, a second survey packet was sent to non-
respondents.
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/mui/mui-screening-toolkit.pdf
April 01, 2025 - • The IT2 team sent a one-item UI question-
naire via the patient portal to patients three
days prior … followed by twice weekly maintenance dosing,
or a vaginal ring formulation that is replaced every 90 days