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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepslhandouts.pdf
July 25, 2012 - and Assertion
5 TeamSTEPPS LEP Patient Safety | Essentials
Essentials
Stop the Line: CUS … /VIDEOS .WMV/2 - LEP CUS Words.wmv
.. … including in-person and phone interpreters
Brief/ psychological safety
Advocacy and assertion
CUS
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psnet.ahrq.gov/web-mm/good-catch-operating-room
August 27, 2017 - acronym for key expressions containing code words signaling a potential urgent safety problem, the CUS … In this case, the anesthesiologist used the expression "I think we have an unsafe situation" as her CUS … The second challenge was her use of a CUS word to focus the surgeon on the persistent hypotension of … Both the CUS Tool and the Two-Challenge Rule are communication tools to empower individual team members … First, she opened the discussion with her CUS statement.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving.pptx
May 01, 2017 - issues arise at the front line that require immediate action by staff
Facilitate escalation by using CUS … I am Concerned
I am Uncomfortable
This is a Safety issue
Example of the CUS-style escalation process … analysis that your center applies to investigate and document harm events
Incorporate routine use of CUS
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www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
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monahrq.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
-
talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
-
www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
-
teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
-
healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
-
cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
-
patientregistry.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
-
ahrqpubs.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
-
ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
-
www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/teach/two-day.html
February 01, 2024 - For Slide 16, “Please Use CUS Words ,” introduce CUS as a third assertion and advocacy tool and ask the … CUS is widely used, so many people in the training may already know it. … If they do, have two or three provide an example of how they’ve seen CUS used. … Use these examples to reinforce the three steps in CUS. … Have trainees describe how assertive statements, the Two-Challenge Rule, and CUS could be used in this
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/teach/two-day.html
February 01, 2024 - For Slide 16, “Please Use CUS Words ,” introduce CUS as a third assertion and advocacy tool and ask the … CUS is widely used, so many people in the training may already know it. … If they do, have two or three provide an example of how they’ve seen CUS used. … Use these examples to reinforce the three steps in CUS. … Have trainees describe how assertive statements, the Two-Challenge Rule, and CUS could be used in this
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
January 01, 2017 - regroup to reestablish awareness and planning
Hand-Off Transfer of information during transitions
CUS … SBAR
CUS
TEAMSTEPPS 05.2
Slide ‹#›
TeamSTEPPS Concepts
Call-Out--To Request or Provide Information … regroup to reestablish awareness and planning
Hand-Off--Transfer of information during transitions
CUS … Two-Challenge Rule
CUS
Interpersonal Conflict
(Hostile and harassing behavior)
DESC Script … other alternatives
C—Consequences should be stated
TEAMSTEPPS 05.2
Slide ‹#›
36
Please Use CUS
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
January 01, 2017 - regroup to reestablish awareness and planning
Hand-Off Transfer of information during transitions
CUS … SBAR
CUS
TEAMSTEPPS 05.2
Slide ‹#›
TeamSTEPPS Concepts
Call-Out--To Request or Provide Information … regroup to reestablish awareness and planning
Hand-Off--Transfer of information during transitions
CUS … Two-Challenge Rule
CUS
Interpersonal Conflict
(Hostile and harassing behavior)
DESC Script … other alternatives
C—Consequences should be stated
TEAMSTEPPS 05.2
Slide ‹#›
36
Please Use CUS
-
cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
January 01, 2017 - regroup to reestablish awareness and planning
Hand-Off Transfer of information during transitions
CUS … SBAR
CUS
TEAMSTEPPS 05.2
Slide ‹#›
TeamSTEPPS Concepts
Call-Out--To Request or Provide Information … regroup to reestablish awareness and planning
Hand-Off--Transfer of information during transitions
CUS … Two-Challenge Rule
CUS
Interpersonal Conflict
(Hostile and harassing behavior)
DESC Script … other alternatives
C—Consequences should be stated
TEAMSTEPPS 05.2
Slide ‹#›
36
Please Use CUS
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
January 01, 2017 - regroup to reestablish awareness and planning
Hand-Off Transfer of information during transitions
CUS … SBAR
CUS
TEAMSTEPPS 05.2
Slide ‹#›
TeamSTEPPS Concepts
Call-Out--To Request or Provide Information … regroup to reestablish awareness and planning
Hand-Off--Transfer of information during transitions
CUS … Two-Challenge Rule
CUS
Interpersonal Conflict
(Hostile and harassing behavior)
DESC Script … other alternatives
C—Consequences should be stated
TEAMSTEPPS 05.2
Slide ‹#›
36
Please Use CUS
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
January 01, 2017 - regroup to reestablish awareness and planning
Hand-Off Transfer of information during transitions
CUS … SBAR
CUS
TEAMSTEPPS 05.2
Slide ‹#›
TeamSTEPPS Concepts
Call-Out--To Request or Provide Information … regroup to reestablish awareness and planning
Hand-Off--Transfer of information during transitions
CUS … Two-Challenge Rule
CUS
Interpersonal Conflict
(Hostile and harassing behavior)
DESC Script … other alternatives
C—Consequences should be stated
TEAMSTEPPS 05.2
Slide ‹#›
36
Please Use CUS