-
www.healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
March 01, 2014 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge … the Two-Challenge Rule—transfers to the unit; and (2) one or two measures to determine if the use of CUS … Discussion:
Which measure or measures did you identify for assessing whether instruction about CUS … Which measure or measures did you identify for determining whether CUS and the Two-Challenge Rule affect
-
www.healthcare411.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
June 01, 2019 - to Top
Example Objective
Communication
Learning Objective: Uses two-challenge rule or CUS … Response: The nurse uses two-challenge rule or CUS to advocate to the physician that Sally should receive … constructive feedback to team members
Effectively advocates for the patient
Uses the Two-Challenge rule, CUS … Example: Use of CUS, SBAR, Two-Challenge. … 2
Unintelligible Communications
Mutual Support
Positive Instances
Two-Challenge
CUS
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_ig_msmt.pdf
October 18, 2017 - calm while ensuring that the
responding nurse has support when needed, the team decides
to use CUS … where the evening shift change briefing occurs,
they agree that if they hear a staff person using CUS … and identify (1) one or two measures you
can use to assess whether your TeamSTEPPS intervention,
CUS … , transfers to the dementia unit; and (2) one or two
measures to determine if the use of CUS affects … • Which measure or measures did you identify for determining
whether CUS affects resident outcomes
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
January 01, 2004 - The team decides to use the CUS and Two-Challenge Rule
tools as strategies to address this issue. … Once the training is complete, they decide to launch the
implementation of CUS and the Two-Challenge … and identify (1) one or two measures you
can use to assess whether your TeamSTEPPS intervention –
CUS … Two-Challenge Rule – transfers to the unit; and (2)
one or two measures to determine if the use of CUS … • Which measure or measures did you identify for determining
whether CUS and the Two-Challenge Rule
-
www.healthcare411.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
January 01, 2020 - Support
Task Assistance
Feedback
Advocacy and Assertion
Two-Challenge Rule
CUS … CUS
Assertive statements:
DESC Script
A constructive approach for managing and resolving conflict … Effectively advocates for the patient using the Assertive Statement, Two-Challenge Rule, or CUS. … I'M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
-
www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
September 01, 2015 - Statement Assertive Statement Examples Conflict Resolution Options Two-Challenge Rule Two-Challenge Rule CUS … Return to Contents
CUS Words
Say: The CUS technique provides another framework for conflict resolution … CUS and several other signal phrases have a similar effect in verbal communication. … CUS stands for the following actions:
First, state your concern . … Can you think of some mutual support behaviors (feedback, advocacy and assertion, Two-Challenge Rule, CUS
-
www.healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
July 01, 2023 - CUS
CUS is an acronym for three assertive statements:
DESC (Describe, Express, Suggest, Consequences
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/tmpot.pdf
December 09, 2015 - Effectively advocates for patient safety using the Assertive Statement, Two-Challenge
Rule, or CUS
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
January 20, 2006 - 15
TeamSTEPPS | Office-Based Care
Mutual Support
Slide ‹#›
CUS WORDS
SAY:
The CUS technique … CUS and several other signal phrases have a similar effect in verbal communication. … CUS stands for the following actions:
First, state your concern. … Can you think of some mutual support behaviors (feedback, advocacy and assertion, Two-Challenge Rule, CUS
-
www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
February 01, 2016 - CUS:
I'm Concerned.
I'm Uncomfortable.
This is a Safety Issue.
DESC Script. … Huddle
Debrief
STEP
Cross-Monitoring
Feedback
Advocacy and Assertion
Two-Challenge
Rule
CUS
-
www.healthcare411.ahrq.gov/teamstepps/rrs/instructor_slides/rrsinstructmod.html
October 01, 2014 - Do:
Choose the video clip for SBAR, Team Huddle, STEP or CUS. … Do:
Choose the video clip for SBAR, Team Huddle, STEP, or CUS. … CUS words when nurse is concerned; Responder's respect of CUS words. … CUS words.
How can the administration team help with this issue? … CUS words.
Activating the RRS.
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - their teams
Focus on conflict resolution and threat management and avoidance
300-level tools include:
CUS … affects the culture of an organization
Task assistance
Feedback
Advocacy and Assertion
Two-Challenge Rule
CUS … What skills is she using to teach the CUS tool to Nurse Larry?
-
www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-comp-kit.html
June 01, 2017 - Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS … Learn More
CUS Framework
The CUS tool is presented in the Improving Communication and Teamwork … You can also find out information about CUS as part of the TeamSTEPPS curriculum, available through AHRQ
-
www.healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS … Both the Two-Challenge Rule and CUS (the following tool) are two-way interactions.
-
www.healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS … Assertive statements plus the Two-Challenge Rule and CUS, discussed below, are tools that can help provide
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
March 07, 2019 - Provide feedback to overcome a problem
Advocacy and assertion
Work through conflict
Two-Challenge Rule
CUS … Mutual support tools, such as the Two-Challenge Rule, CUS, and the DESC script might seem daunting at … Situation Monitoring
STEP
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
-
www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module6/office_support.html
September 01, 2015 - Conflict Resolution Options Slide 14: Two-Challenge Rule Slide 15: Two-Challenge Rule Slide 16: Please Use CUS … Return to Contents
Slide 16: Please Use CUS Words but only when appropriate! … STEP
Cross-Monitoring
Feedback
Advocacy and Assertion
Two-Challenge
Rule
CUS
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - Please Use CUS Words
but only when appropriate! … CUS and several other signal phrases have a similar effect in verbal communication. … CUS stands for the following actions: First, state you are concerned. … of some mutual support behavior — such as feedback, advocacy and assertion, the two-challenge rule, CUS … Situation Monitoring
STEP
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsinstructmod.ppt
January 01, 2008 - DO:
Choose the video clip for SBAR, Team Huddle, STEP or CUS. … DO:
Choose the video clip for SBAR, Team Huddle, STEP, or CUS. … CUS words when nurse is concerned; Responder’s respect of CUS words. … CUS words.
How can the administration team help with this issue? … CUS words.
Activating the RRS.
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Please Use CUS Words
but only … STRATEGIES
Brief
Huddle
Debrief
STEP
Cross-Monitoring
Feedback
Advocacy and Assertion
Two-Challenge
Rule
CUS