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Showing results for "cus".

1. Cus-Tool (doc file)
   www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/cus-tool.docx
   May 01, 2017 - Ambulatory Surgery Improving Communication and Teamwork in the Surgical Environment Module CUS

2. Tool: CUS | Agency for Healthcare Research and Quality
   www.healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/tools/cus.html
   May 01, 2023 - In verbal communication, "CUS" and other signal phrases have a similar effect. … To use CUS, proceed as follows: C: First, state your concern . … You can watch an example of the use of CUS. … After viewing the video, think about how CUS was used. … A video-based example of using CUS for this purpose is available below.

3. CUS Video | Agency for Healthcare Research and Quality
   www.healthcare411.ahrq.gov/teamstepps/longtermcare/video/11cus_sa/index.html
   July 01, 2018 - TeamSTEPPS® Curriculum Materials TeamSTEPPS® Long-Term Care Version CUS … Master Trainer Course Research/Evidence Base TeamSTEPPS® Webinars CUS … CUS (Subacute Care) [27 sec] YouTube embedded video: https://www.youtube-nocookie.com/embed/4VFPfgbk0z8 … Page last reviewed July 2018 Page originally created April 2013 Internet Citation: CUS

4. Module 3: Component Kit (doc file)
   www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-component-kit.docx
   May 01, 2017 - Learn More About CUS 9 9. … AHRQ CUS Pocket Card In particular, the CUS (“Concern-Uncomfortable-Safety Issue”) method serves as … CUS pocket card. … CUS in Action 7. … CUS for individuals to use.

5. Problem Solving and Escalation – Standards Component Kit | Agency for Healthcare Research and Quality
   www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-comp-kit.html
   June 01, 2017 - AHRQ CUS Pocket Card Figure 3. CUS in Action Return to Contents 7. … improved followup to any CUS events. … : Response to Escalation of an Urgent Concern Role performing Activity: CUS contact person (CUS … Learn More About CUS Speaking Up Training Kit CUS Pocket Card : This card should be customized and … called CUS for individuals to use.

6. TeamSTEPPS 2.0: Evaluating TeamSTEPPS Worksheet (pdf file)
   www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/exmeasure.pdf
   March 20, 2014 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge … scenario above to identify (1) one or two measures to assess whether the TeamSTEPPS intervention – CUS … Two-Challenge Rule – transfers to the unit; and (2) one or two measures to determine if the use of CUS … Which measure or measures did you identify for determining whether CUS and the Two- Challenge Rule affected

7. AHRQ Challenge on Innovative Solutions to Update or Re-Create TeamSTEPPS Videos | Agency for Healthcare Research and Quality
   www.healthcare411.ahrq.gov/challenges/past/teamstepps-video/index.html
   September 01, 2023 - Maryland Patient Safety Center, Elkridge, MD:  CUS for Maternal Health Equity  demonstrates how to speak … up as a health care provider using the CUS (Concerned, Uncomfortable, and Safety) technique. … University of Alabama at Birmingham:  Using CUS and SBAR in Rural Community Clinic  demonstrates how … CUS is used to ensure patient safety and how SBAR enhances communication. …  demonstrates the use of CUS and teach back techniques to ensure patient safety.

8. Module 3: Script and Slides (doc file)
   www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-facnotes.docx
   May 01, 2017 - AHRQ Web site related to how to use the one tool in particular that can help flag safety concerns, CUS … In verbal communication, CUS can be a signal phrase to all team members that an issue is serious and … To use CUS, first, state your concern, then state why you are uncomfortable. … , as well as a template policy that you can adapt to your facility to help hardwire the use of the CUS … Third, incorporate use of the CUS communication protocol into routine use at your facility.

9. Module 3: PowerPoint Presentation
   www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving.pptx
   May 01, 2017 - issues arise at the front line that require immediate action by staff Facilitate escalation by using CUS … I am Concerned I am Uncomfortable This is a Safety issue Example of the CUS-style escalation process … analysis that your center applies to investigate and document harm events Incorporate routine use of CUS

10. TeamSTEPPS Fundamentals Course: Module 6. Mutual Support | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
    March 01, 2019 - CUS. … Return to Contents CUS   Say: Using the CUS technique provides another tool for advocacy, … In verbal communication, "CUS" and other signal phrases have a similar effect. … To use CUS: First, state your c oncern. Then state why you are u ncomfortable. … We are now going to watch a video clip of the CUS technique in action.  

11. FileNewTemplate
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module8.pptx
    March 07, 2019 - Asking questions could get to the reason CUS is not being used. … What skills is she using to coach the CUS tool to Nurse Larry? … What skills is she using to coach the CUS tool to Nurse Larry? … What skills is she using to coach the CUS tool to Nurse Larry? … She huddles with Larry, then coaches the CUS tool using a coaching in the moment.

12. Module 3: Problem Solving and Escalation - Facilitator Notes | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-fac-notes.html
    June 01, 2017 - AHRQ Web site related to how to use the one tool in particular that can help flag safety concerns, CUS … In verbal communication, CUS can be a signal phrase to all team members that an issue is serious and … To use CUS, first, state your concern, then state why you are uncomfortable. … , as well as a template policy that you can adapt to your facility to help hardwire the use of the CUS … Third, incorporate use of the CUS communication protocol into routine use at your facility.

13. TeamSTEPPS Pocket Guide (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
    May 01, 2023 - ..................................24 Two-Challenge Rule ........................................25 CUS … Mutual Support Page 26 CUS Assertive statements: Mutual Support Page 27 DESC A constructive approach … members Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule, or CUS … STAR Mutual Support Task Assistance Formative Feedback Advocacy and Assertion Two-Challenge Rule CUS … STAR Mutual Support Task Assistance Formative Feedback Advocacy and Assertion Two-Challenge Rule CUS

14. Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
    March 01, 2017 - Slide 20: CUS Say: "CUS" is one type of structured language. … CUS is one method that can be used to be sure your message is heard. … CUS stands for the three words: Concerned: I am Concerned! Uncomfortable: I am Uncomfortable! … Let's watch this short video depicting how to use CUS. … PLAY VIDEO:  CUS Video Ask: What did you learn from watching staff use CUS?

15. Slide 1
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
    January 20, 2006 - Office-Based Care 6 Mutual Support Tools Task Assistance Feedback Advocacy and Assertion Two-Challenge Rule CUS … STRATEGIES Brief Huddle Debrief STEP Cross-Monitoring Feedback Advocacy and Assertion Two-Challenge Rule CUS

16. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
    February 19, 2014 - Task Assistance • Feedback • Advocacy and Assertion: Assertive Statement, Two- Challenge Rule, CUS … CUS. … In verbal communication, “CUS” and other signal phrases have a similar effect. … To use CUS: • First, state your concern. • Then state why you are uncomfortable. … We are now going to watch a video clip of the CUS technique in action.

17. Management Practices for Sustainability Module 3: Problem Solving and Escalation | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-slides.html
    June 01, 2017 - Facilitate escalation by using CUS – I am Concerned – I am Uncomfortable – This is a Safety … issue Example of the CUS-style escalation process is in the component kit for this module. … Incorporate routine use of CUS into frontline work; ensure broad staff understanding and comfort with

18. Office-Based Teams Instructor Guide
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach-ig.pptx
    January 20, 2006 - have to probe as to why an individual feels uncomfortable in situations where he or she should use CUS … This person may entirely understand CUS in theory but may not put it into action. … Asking questions could get to the reason CUS is not being used. … the types of questions a coach might ask to help him or her understand why someone is not using the CUS … The mutual support tools are: Task assistance Feedback Advocacy and assertion Two-Challenge Rule CUS

19. Module 2: Component Kit (doc file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
    May 01, 2017 - Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS … Learn More CUS Framework The CUS tool is presented in the Improving Communication and Teamwork in the … You can also find out information about CUS as part of the TeamSTEPPS curriculum, available through AHRQ

20. TeamSTEPPS for Office-Based Care: Teaching and Coaching | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module8/office_teach-ig.html
    September 01, 2015 - The tools at this level include: CUS. Two-Challenge Rule. DESC script. … have to probe as to why an individual feels uncomfortable in situations where he or she should use CUS … This person may entirely understand CUS in theory but may not put it into action. … Asking questions could get to the reason CUS is not being used. … CUS. DESC script. Collaboration.