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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
February 01, 2016 - CUS:
I'm Concerned.
I'm Uncomfortable.
This is a Safety Issue.
DESC Script. … Huddle
Debrief
STEP
Cross-Monitoring
Feedback
Advocacy and Assertion
Two-Challenge
Rule
CUS
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/essentials/ts2-0ltc_essentials_slides.pptx
February 03, 2006 - or chain of command
TEAMSTEPPS 05.2
LTC Essentials Page ‹#›
Essentials
Assertive Statements: CUS … members
Effectively advocates for resident safety using the Assertive Statement, Two-Challenge Rule, or CUS … Monitoring
STEP
I’M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
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www.cpsi.ahrq.gov/teamstepps/rrs/instructor_slides/rrsinstructmod.html
October 01, 2014 - Do:
Choose the video clip for SBAR, Team Huddle, STEP or CUS. … Do:
Choose the video clip for SBAR, Team Huddle, STEP, or CUS. … CUS words when nurse is concerned; Responder's respect of CUS words. … CUS words.
How can the administration team help with this issue? … CUS words.
Activating the RRS.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - their teams
Focus on conflict resolution and threat management and avoidance
300-level tools include:
CUS … affects the culture of an organization
Task assistance
Feedback
Advocacy and Assertion
Two-Challenge Rule
CUS … What skills is she using to teach the CUS tool to Nurse Larry?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/sitetools/ts2-0ltc_team_performance_obtool.pdf
April 24, 2017 - Effectively advocates for resident safety using the Assertive Statement, Two-Challenge Rule, or CUS
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www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-comp-kit.html
June 01, 2017 - Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS … Learn More
CUS Framework
The CUS tool is presented in the Improving Communication and Teamwork … You can also find out information about CUS as part of the TeamSTEPPS curriculum, available through AHRQ
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www.cpsi.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS … Both the Two-Challenge Rule and CUS (the following tool) are two-way interactions.
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www.cpsi.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS … Assertive statements plus the Two-Challenge Rule and CUS, discussed below, are tools that can help provide
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
March 07, 2019 - Provide feedback to overcome a problem
Advocacy and assertion
Work through conflict
Two-Challenge Rule
CUS … Mutual support tools, such as the Two-Challenge Rule, CUS, and the DESC script might seem daunting at … Situation Monitoring
STEP
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
-
www.cpsi.ahrq.gov/teamstepps/officebasedcare/module6/office_support.html
September 01, 2015 - Conflict Resolution Options Slide 14: Two-Challenge Rule Slide 15: Two-Challenge Rule Slide 16: Please Use CUS … Return to Contents
Slide 16: Please Use CUS Words but only when appropriate! … STEP
Cross-Monitoring
Feedback
Advocacy and Assertion
Two-Challenge
Rule
CUS
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/essentials/ts2-0ltc_essentials_ig.pdf
July 11, 2017 - safety issue.
28 TeamSTEPPS 2.0 for Long-Term Care | Essentials Course
TWO-CHALLENGE RULE
CUS … SAY:
Using the CUS technique provides another tool for advocacy,
assertion, and mutual support … In verbal communication, “CUS” and
other signal phrases have a similar effect. … To use CUS:
• First, state your concern.
• Then, state why you are uncomfortable. … – Several TeamSTEPPS strategies and tools were used,
including:
– CUS used by Olivia, the physical
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - Please Use CUS Words
but only when appropriate! … CUS and several other signal phrases have a similar effect in verbal communication. … CUS stands for the following actions: First, state you are concerned. … of some mutual support behavior — such as feedback, advocacy and assertion, the two-challenge rule, CUS … Situation Monitoring
STEP
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_slides_support.pdf
June 12, 2017 - TEAMSTEPPS 05.2
Mod 6 LTC 2.0 Page 17
Mutual
Support
Please Use CUS Words
but only when appropriate … SAFE
Mutual Support
• Task Assistance
• Feedback
• Assertive Statement
• Two-Challenge Rule
• CUS
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_slides_summary.pptx
February 03, 2006 - Monitoring
STEP
I’M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Please Use CUS Words
but only … STRATEGIES
Brief
Huddle
Debrief
STEP
Cross-Monitoring
Feedback
Advocacy and Assertion
Two-Challenge
Rule
CUS
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_slides_summary.pdf
June 09, 2017 - Mutual Support
• Task Assistance
• Feedback
• Assertive Statement
• Two-Challenge Rule
• CUS
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module8/office_teach.html
February 01, 2016 - Focus on conflict resolution and threat management and avoidance.
300-level tools include:
CUS. … CUS.
DESC script.
Collaboration. … What skills is she using to teach the CUS tool to Nurse Larry?
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_impworksheet.pdf
April 24, 2017 - that apply)
Providing task assistance
Providing and receiving feedback
Two-Challenge Rule
CUS
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_ig_summary.pdf
May 10, 2017 - the situation monitoring mnemonic STEP and mutual
support tools, such as the Two-Challenge Rule, CUS … Larkin was breathing heavily
– CUS by Olivia, the physical therapy aide, to Sandy, the
physical … – Several TeamSTEPPS strategies and tools were used,
including:
– CUS used by Olivia, the physical
-
www.cpsi.ahrq.gov/teamstepps/rrs/rrsspecscen.html
October 01, 2014 - CUS words.
How can the administration team help with this issue? … CUS words.
Activating the RRS.