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Showing results for "cus".

41. Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
    March 01, 2017 - Slide 20: CUS Say: "CUS" is one type of structured language. … CUS is one method that can be used to be sure your message is heard. … CUS stands for the three words: Concerned: I am Concerned! Uncomfortable: I am Uncomfortable! … Let's watch this short video depicting how to use CUS. … PLAY VIDEO:  CUS Video Ask: What did you learn from watching staff use CUS?

42. Slide 1
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
    January 20, 2006 - Office-Based Care 6 Mutual Support Tools Task Assistance Feedback Advocacy and Assertion Two-Challenge Rule CUS … STRATEGIES Brief Huddle Debrief STEP Cross-Monitoring Feedback Advocacy and Assertion Two-Challenge Rule CUS

43. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
    February 19, 2014 - Task Assistance • Feedback • Advocacy and Assertion: Assertive Statement, Two- Challenge Rule, CUS … CUS. … In verbal communication, “CUS” and other signal phrases have a similar effect. … To use CUS: • First, state your concern. • Then state why you are uncomfortable. … We are now going to watch a video clip of the CUS technique in action.

44. Management Practices for Sustainability Module 3: Problem Solving and Escalation | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-slides.html
    June 01, 2017 - Facilitate escalation by using CUS – I am Concerned – I am Uncomfortable – This is a Safety … issue Example of the CUS-style escalation process is in the component kit for this module. … Incorporate routine use of CUS into frontline work; ensure broad staff understanding and comfort with

45. Office-Based Teams Instructor Guide
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach-ig.pptx
    January 20, 2006 - have to probe as to why an individual feels uncomfortable in situations where he or she should use CUS … This person may entirely understand CUS in theory but may not put it into action. … Asking questions could get to the reason CUS is not being used. … the types of questions a coach might ask to help him or her understand why someone is not using the CUS … The mutual support tools are: Task assistance Feedback Advocacy and assertion Two-Challenge Rule CUS

46. Module 2: Component Kit (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
    May 01, 2017 - Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS … Learn More CUS Framework The CUS tool is presented in the Improving Communication and Teamwork in the … You can also find out information about CUS as part of the TeamSTEPPS curriculum, available through AHRQ

47. TeamSTEPPS for Office-Based Care: Teaching and Coaching | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/officebasedcare/module8/office_teach-ig.html
    September 01, 2015 - The tools at this level include: CUS. Two-Challenge Rule. DESC script. … have to probe as to why an individual feels uncomfortable in situations where he or she should use CUS … This person may entirely understand CUS in theory but may not put it into action. … Asking questions could get to the reason CUS is not being used. … CUS. DESC script. Collaboration.

48. TeamSTEPPS 2.0: Module 10. Measurement | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
    March 01, 2014 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge … the Two-Challenge Rule—transfers to the unit; and (2) one or two measures to determine if the use of CUS … Discussion: Which measure or measures did you identify for assessing whether instruction about CUS … Which measure or measures did you identify for determining whether CUS and the Two-Challenge Rule affect

49. Using Simulation in TeamSTEPPS Training: Classroom Slides | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
    June 01, 2019 - to Top   Example Objective Communication Learning Objective: Uses two-challenge rule or CUS … Response: The nurse uses two-challenge rule or CUS to advocate to the physician that Sally should receive … constructive feedback to team members Effectively advocates for the patient Uses the Two-Challenge rule, CUS … Example: Use of CUS, SBAR, Two-Challenge. … 2 Unintelligible Communications   Mutual Support Positive Instances Two-Challenge   CUS

50. Concept: Conflict in Teams | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
    July 01, 2023 - Advocacy and Assertion Concept: Conflict in Teams Tool: Two-Challenge Rule Tool: CUS … CUS may be used when the conflict is placing the patient at risk.

51. Measurement (Instructor Guide) (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_ig_msmt.pdf
    October 18, 2017 - calm while ensuring that the responding nurse has support when needed, the team decides to use CUS … where the evening shift change briefing occurs, they agree that if they hear a staff person using CUS … and identify (1) one or two measures you can use to assess whether your TeamSTEPPS intervention, CUS … , transfers to the dementia unit; and (2) one or two measures to determine if the use of CUS affects … • Which measure or measures did you identify for determining whether CUS affects resident outcomes

52. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
    January 01, 2004 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge … and identify (1) one or two measures you can use to assess whether your TeamSTEPPS intervention – CUS … Two-Challenge Rule – transfers to the unit; and (2) one or two measures to determine if the use of CUS … • Which measure or measures did you identify for determining whether CUS and the Two-Challenge Rule

53. Pocket Guide: TeamSTEPPS | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
    January 01, 2020 - Support      Task Assistance      Feedback      Advocacy and Assertion      Two-Challenge Rule      CUS … CUS Assertive statements: DESC Script A constructive approach for managing and resolving conflict … Effectively advocates for the patient using the Assertive Statement, Two-Challenge Rule, or CUS. … I'M SAFE Mutual Support Task Assistance Feedback Assertive Statement Two-Challenge Rule CUS

54. TeamSTEPPS for Office-Based Care: Mutual Support | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
    September 01, 2015 - Statement Assertive Statement Examples Conflict Resolution Options Two-Challenge Rule Two-Challenge Rule CUS … Return to Contents CUS Words Say: The CUS technique provides another framework for conflict resolution … CUS and several other signal phrases have a similar effect in verbal communication. … CUS stands for the following actions: First, state your concern . … Can you think of some mutual support behaviors (feedback, advocacy and assertion, Two-Challenge Rule, CUS

55. TeamSTEPPS: Rapid Response Systems. Specialty Scenarios (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsspecscen.pdf
    January 11, 2010 - • CUS words. How can the administration team help with this issue? … – CUS words. – Activating the RRS.

56. Section 1: Overview of Mutual Support Key Concepts and Tools | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
    July 01, 2023 - CUS CUS is an acronym for three assertive statements: DESC (Describe, Express, Suggest, Consequences

57. TeamSTEPPS® for Office-Based Care - Team Performance Observation Tool (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/tmpot.pdf
    December 09, 2015 - Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule, or CUS

58. PRIMARY CARE OFFICE-BASED TEAMS Mutual Support
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
    January 20, 2006 - 15 TeamSTEPPS | Office-Based Care Mutual Support Slide ‹#› CUS WORDS SAY: The CUS technique … CUS and several other signal phrases have a similar effect in verbal communication. … CUS stands for the following actions: First, state your concern. … Can you think of some mutual support behaviors (feedback, advocacy and assertion, Two-Challenge Rule, CUS

59. PowerPoint Presentation
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_slides_msmt.pptx
    February 03, 2006 - Stevens calm while ensuring that the responding nurse has support when needed, the team decides to use CUS … area where the evening shift change briefing occurs, they agree that if they hear a staff person using CUS

60. Module 6 Slides
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_slides_support.pptx
    February 03, 2006 - TEAMSTEPPS 05.2 Mod 6 LTC 2.0 Page ‹#› Mutual Support 16 Please Use CUS Words but only when appropriate … Monitoring STEP I’M SAFE Mutual Support Task Assistance Feedback Assertive Statement Two-Challenge Rule CUS