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www.ahrq.gov/teamstepps/instructor/essentials/slessentials.html
July 01, 2018 - Assistance Slide 20: Feedback Slide 21: Advocacy and Assertion Slide 22: Two-Challenge Rule Slide 23: CUS … Return to Contents
Slide 23: CUS
Assertive statements:
I am C oncerned! … Effectively advocates for the patient using the Assertive Statement, Two-Challenge Rule, or CUS. … SAFE
Mutual Support:
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-presenters-notes.pdf
January 10, 2022 - rds
The C‐U‐S (CUS) technique provides another framework for conflict resolution,
advocacy … CUS is intended to have a similar
effect in verbal communication. … When the CUS phrases are spoken, all team
members will understand clearly not only the … CUS stands for the following:
I am concerned. (State why you are concerned.)
I am uncomfortable. … CUS is a good tool to use with team members when you want to “stop the line” and
alert colleagues to
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module6-presenters-notes.pdf
January 10, 2022 - rds
The C‐U‐S (CUS) technique provides another framework for conflict resolution,
advocacy … CUS is intended to have a similar
effect in verbal communication. … When the CUS phrases are spoken, all team
members will understand clearly not only the … CUS stands for the following:
I am concerned. (State why you are concerned.)
I am uncomfortable. … CUS is a good tool to use with team members when you want to “stop the line” and
alert colleagues to
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www.ahrq.gov/sites/default/files/publications/files/ltcinstructor.pdf
June 01, 2012 - › When would you use CUS? … Together, they decide it’s time to use the CUS
method. … CUS should be used in all situations.
c. … CUS should be used in all situations.
c. … CUS can be used by nursing assistants.
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www.ahrq.gov/teamstepps/officebasedcare/module6/office_support.html
September 01, 2015 - Conflict Resolution Options Slide 14: Two-Challenge Rule Slide 15: Two-Challenge Rule Slide 16: Please Use CUS … Return to Contents
Slide 16: Please Use CUS Words but only when appropriate! … STEP
Cross-Monitoring
Feedback
Advocacy and Assertion
Two-Challenge
Rule
CUS
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/communication-slides-spanish.pptx
January 01, 2013 - ocurrido
STEP
Monitorización cruzada
Comentarios
Defensa y afirmación
Regla de doble confirmación
CUS … de comunicación TeamSTEPPS3
Informe preliminar
Reunión de actualización
Reporte de lo ocurrido
SBAR
CUS … herramientas de seguridad para cuidados a largo plazo
Trabajo en equipo y comunicación | ‹#›
19
CUS … CUS video:
http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/longtermcare/video … Trabajo en equipo y comunicación | ‹#›
Video sobre CUS de TeamSTEPPS
http://www.ahrq.gov/professionals
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www.ahrq.gov/teamstepps/instructor/videos/index.html
August 01, 2022 - CUS (Video, 10 sec.)
Debrief (Video, 24 sec.)
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www.ahrq.gov/teamstepps/rrs/rrsspecscen.html
October 01, 2014 - CUS words.
How can the administration team help with this issue? … CUS words.
Activating the RRS.
Return to Top
Return to Index
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsspecscen.pdf
January 11, 2010 - • CUS words.
How can the administration team help with this issue? … – CUS words.
– Activating the RRS.
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www.ahrq.gov/teamstepps/rrs/instructor_slides/rrsinstructmod.html
October 01, 2014 - Do:
Choose the video clip for SBAR, Team Huddle, STEP or CUS. … Do:
Choose the video clip for SBAR, Team Huddle, STEP, or CUS. … CUS words when nurse is concerned; Responder's respect of CUS words. … CUS words.
How can the administration team help with this issue? … CUS words.
Activating the RRS.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
May 31, 2023 - Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule,
or CUS
d
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www.ahrq.gov/teamstepps/officebasedcare/handouts/obstool.html
December 01, 2015 - Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule, or CUS
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www.ahrq.gov/teamstepps/master-trainer-registration.html
January 01, 2021 - For example, TeamSTEPPS includes a tool called CUS, which is an acronym for "Concerned," "Uncomfortable
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/slmeasure.pptx
February 03, 2006 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/tmpot.pdf
December 09, 2015 - Effectively advocates for patient safety using the Assertive Statement, Two-Challenge
Rule, or CUS
-
www.ahrq.gov/teamstepps/instructor/reference/tmpot.html
March 01, 2014 - Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule, or CUS
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
February 28, 2014 - Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule, or CUS
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-mutual-support.pptx
January 10, 2022 - Mutual Support, 2019)
(TeamSTEPPS for Office‐Based Care: Mutual Support, 2015)
Slide
Use CUS Words … 18
The C-U-S (CUS) technique provides another framework for conflict resolution, advocacy, and mutual … CUS is intended to have a similar effect in verbal communication. … CUS stands for the following:
I am concerned. (State why you are concerned.)
I am uncomfortable. … CUS is not a good tool to address interpersonal issues (disagreements among staff, for example.)
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module6-mutual-support.pptx
January 10, 2022 - Mutual Support, 2019)
(TeamSTEPPS for Office‐Based Care: Mutual Support, 2015)
Slide
Use CUS Words … 18
The C-U-S (CUS) technique provides another framework for conflict resolution, advocacy, and mutual … CUS is intended to have a similar effect in verbal communication. … CUS stands for the following:
I am concerned. (State why you are concerned.)
I am uncomfortable. … CUS is not a good tool to address interpersonal issues (disagreements among staff, for example.)
-
www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
July 01, 2023 - CUS may be used when the conflict is placing the patient at risk.