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41. Module 2: Communicating Change in a Resident's Condition | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2.html
    March 01, 2019 - Example of the SBAR and CUS Tools Improving Patient Safety in Long-Term Care Facilities … Example of the SBAR and CUS Tools These training materials were developed for the Agency for Healthcare

42. Conclusion | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2concl.html
    October 01, 2014 - Example of the SBAR and CUS Tools Four Points to Remember Noticing changes in a resident's … Communication tools like SBAR and CUS help us structure our communications.

43. TeamSTEPPS Fundamentals Course: Module 6. Mutual Support | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
    March 01, 2019 - CUS. … Return to Contents CUS   Say: Using the CUS technique provides another tool for advocacy, … In verbal communication, "CUS" and other signal phrases have a similar effect. … To use CUS: First, state your c oncern. Then state why you are u ncomfortable. … We are now going to watch a video clip of the CUS technique in action.  

44. Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
    March 01, 2017 - Slide 20: CUS Say: "CUS" is one type of structured language. … CUS is one method that can be used to be sure your message is heard. … CUS stands for the three words: Concerned: I am Concerned! … Let's watch this short video depicting how to use CUS. … PLAY VIDEO:  CUS Video Ask: What did you learn from watching staff use CUS?

45. Section 1: Overview of Mutual Support Key Concepts and Tools | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
    July 01, 2023 - CUS CUS is an acronym for three assertive statements: DESC (Describe, Express, Suggest, Consequences

46. /docProps/thumbnail.jpeg (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facnotes-spanish.docx
    January 01, 2002 - sí: · Informe preliminar · Reunión de actualización · Reporte de lo ocurrido (dar parte) · SBAR · CUS … DIAPOSITIVA 19 DIGA: “CUS” es un tipo de lenguaje estructurado. … CUS es un método que puede usarse para garantizar que los demás escuchen el mensaje. … Veamos este breve video que muestra cómo usar CUS. … /docProps/thumbnail.jpeg CUS CUS Como se ve en TeamSTEPPS

47. FileNewTemplate
    www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module8.pptx
    March 07, 2019 - Asking questions could get to the reason CUS is not being used. … What skills is she using to coach the CUS tool to Nurse Larry? … What skills is she using to coach the CUS tool to Nurse Larry? … What skills is she using to coach the CUS tool to Nurse Larry? … She huddles with Larry, then coaches the CUS tool using a coaching in the moment.

48. Module 4: Teamwork and Communication | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-slides.html
    March 01, 2017 - Huddle Debrief STEP Cross-Monitoring Feedback Advocacy and Assertion Two-Challenge Rule CUS … Slide 8: TeamSTEPPS Communication Concepts 3 Brief Huddle Debrief SBAR CUS DESC 3 … Slide 20: CUS Image: CUS stands for I am concerned, I am uncomfortable, this is a safety issue. … CUS video located at: http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/longtermcare

49. Appendix 2-A. Suggested Slides for Module 2 | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmodap2a.html
    October 01, 2014 - How to communicate a resident's change in condition using the SBAR and CUS tools. … Slide 17 CUS I am Concerned. I am Uncomfortable. … Communication tools like SBAR and CUS help us structure our communications.

50. From Evidence to Action: TeamSTEPPS Strategies for Nursing Education
    www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-oct2015.pptx
    January 01, 2015 - APPLICATION 2 2 Communication Mutual Support I Pass the Baton SBAR Task Assistance Feedback Advocacy CUS … MODULES TOOLS APPLICATION 3 3 Situation Monitoring Leading Teams STEP Two Challenge Rule CUS … Together Brief review of modules to renew sense of urgency Barriers SBAR Two Challenge Rule CUS … TOOLS APPLICATION 200 Communication Situation Monitoring Mutual Support Leadership SBAR CUS … Brief Huddle Debrief S-B-A (Situation-Background-Assessment) Exercises; Phone Call to Physician/NP CUS

51. Integrating Teamwork Tools into CUSP Efforts | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cauti-tools/archived-webinars/integrating-teamwork-tools-cusp-efforts-slides.html
    December 01, 2017 - protecting each other from work overload Feedback Advocacy and Assertion Two-Challenge rule CUS … CUS and two challenge rule to express concerns about unneeded catheter insertion or retention. … CUS or Two Challenge Rule - question the need for catheter.

52. Facilitator-Notes (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
    March 01, 2017 - SLIDE 19 SAY: “CUS” is one type of structured language. … CUS is one method that can be used to be sure your message is heard. … CUS stands for the three words: · Concerned: I am Concerned! · Uncomfortable: I am Uncomfortable! … CUS can be used as one way to “Stop the line” when something unsafe is about to happen to a resident. … Let’s watch this short video depicting how to use CUS.

53. TeamSTEPPS LEP Safety | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps/lep/videos/cuswords/index.html
    July 01, 2018 - LEP Safety Agency for Healthcare Research and Quality (AHRQ) Web video files LEP Safety: CUS

54. Slide 1
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
    January 20, 2006 - Office-Based Care 6 Mutual Support Tools Task Assistance Feedback Advocacy and Assertion Two-Challenge Rule CUS … STRATEGIES Brief Huddle Debrief STEP Cross-Monitoring Feedback Advocacy and Assertion Two-Challenge Rule CUS

55. Enhancing Safety for Patients with Limited English Proficiency
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslstafftrain.pptx
    February 02, 2006 - firm and respectful manner Assertion is not aggression Advocacy and Assertion 12 Stop the Line: CUS … Process for including in-person and phone interpreters Brief/ psychological safety Advocacy and assertion CUS

56. Module 2. Communicating Change in a Resident's Condition | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmod2.html
    October 01, 2014 - resident's change in condition using the SBAR (Situation—Background—Assessment—Recommendation) and CUS … When would you use CUS? … Together, they decide it's time to use the CUS method. … C's condition; 2. how to get Paulina's attention; and 3. have Pamela use CUS with Paulina. … Try a change—for example, provide a new I.D. badge with SBAR and CUS on the back, as well as a 1-hour

57. TeamSTEPPS for Office-Based Care: Summary: Putting It All Together | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
    February 01, 2016 - CUS: I'm Concerned. I'm Uncomfortable. This is a Safety Issue. DESC Script. … Huddle Debrief STEP Cross-Monitoring Feedback Advocacy and Assertion Two-Challenge Rule CUS

58. AHRQ Safety Program For Long-Term Care: CAUTI
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/module-4-slides.pptx
    March 01, 2017 - Brief Huddle Debrief STEP Cross-Monitoring Feedback Advocacy and Assertion Two-Challenge Rule CUS … Teamwork and Communication | ‹#› 7 TeamSTEPPS Communication Concepts3 Brief Huddle Debrief SBAR CUS … Long-Term Care: HAIs/CAUTI Long-Term Care Safety Modules Teamwork and Communication | ‹#› 19 CUS … Long-Term Care® AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Long-Term Care Safety Modules CUS … Teamwork and Communication | ‹#› TeamSTEPPS CUS Video http://www.ahrq.gov/professionals/education/curriculum-tools

59. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
    February 19, 2014 - Task Assistance • Feedback • Advocacy and Assertion: Assertive Statement, Two- Challenge Rule, CUS … CUS. … In verbal communication, “CUS” and other signal phrases have a similar effect. … To use CUS: • First, state your concern. • Then state why you are uncomfortable. … We are now going to watch a video clip of the CUS technique in action.

60. TeamSTEPPS® Limited English Proficiency Training Videos | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps/lep/videos/index.html
    July 01, 2018 - CUS Words  (46 sec.) Briefing  (36 sec.) Psychological Safety  (40 sec.)