-
www.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - ............27
• Advocacy and Assertion ........... 28
• Two-Challenge Rule ...................29
• CUS … Take a stronger course of action
– Utilize supervisor or chain of
command
3030
Mutual Support
CUS … Effectively advocates for the patient using the Assertive
Statement, Two-Challenge Rule, or CUS
-
www.ahrq.gov/teamstepps/instructor/fundamentals/module10/slmeasure.html
March 01, 2014 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-august2016.pptx
January 01, 2016 - test)
Morning Briefing
Staff Safety Assessment (SSA)
Learning From Defects (LFD)
TeamSTEPPS
SBAR
CUS … Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Improving Patient Safety Culture
Slide ‹#›
TeamSTEPPS Tool #2: CUS
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_slides_support.pdf
June 12, 2017 - TEAMSTEPPS 05.2
Mod 6 LTC 2.0 Page 17
Mutual
Support
Please Use CUS Words
but only when appropriate … SAFE
Mutual Support
• Task Assistance
• Feedback
• Assertive Statement
• Two-Challenge Rule
• CUS
-
www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - Assertive statements plus the Two-Challenge Rule and CUS, discussed below, are tools that can help provide
-
www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-slides.html
October 01, 2020 - The CUS technique.
Examples of speaking up. … Slide 47: The CUS Technique
Images: "CUS" stands for I am concerned, I am uncomfortable, This is … CUS technique 13
Examples of checklists
Ambulatory Surgery Center Checklist 11
Endoscopy Checklist
-
www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
July 01, 2017 - File , 2.4 MB; Text Version )
Endoscopy Checklist Template ( Word File , 2.4 MB; Text Version )
CUS
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-uw.pptx
January 01, 2018 - Discuss quick win tools such as Closed-Loop Communication, SBAR, CUS, Briefs, Huddles, and Debriefs. … Situation Monitoring
Shared Mental Model – one piece of information can change an outcome
Mutual Support
CUS … reinforces the following tools:
Closed loop communication
Brief, huddles, debrief
May have to use:
CUS … Leadership – identifying a situational leader
Situational Awareness
Specific Tools
Briefs, Huddles, Debriefs
CUS
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsinstructmod.ppt
January 01, 2008 - DO:
Choose the video clip for SBAR, Team Huddle, STEP or CUS. … DO:
Choose the video clip for SBAR, Team Huddle, STEP, or CUS. … CUS words when nurse is concerned; Responder’s respect of CUS words. … CUS words.
How can the administration team help with this issue? … CUS words.
Activating the RRS.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module7/slsummary.pptx
February 03, 2006 - Monitoring
STEP
I’M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_slides_summary.pptx
February 03, 2006 - Monitoring
STEP
I’M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pptx
November 19, 2008 - ›
TeamSTEPPS 06.1 | Limited English Proficiency
Limited English Proficiency
12
Stop the Line: CUS … In TeamSTEPPS, when we need to “stop the line” to ensure safety, we “CUS.” … Here’s an example.
13
DO: Show “CUS” video clip. … DISCUSSION:
Was the use of CUS effective? Why? … for including in-person and /or phone interpreters
Brief/psychological safety
Advocacy and assertion
CUS
-
www.ahrq.gov/teamstepps/lep/handouts/leputcomesasst.html
December 01, 2012 - the hospital's policy to call an interpreter to avoid misunderstandings
What does the acronym "CUS
-
www.ahrq.gov/teamstepps/instructor/fundamentals/module7/slsummary.html
July 01, 2018 - I'M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
-
www.ahrq.gov/news/newsroom/case-studies/201530.html
November 01, 2015 - Another technique, "CUS" (I am concerned! I am uncomfortable! This is a safety issue!)
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Please Use CUS Words
but only … STRATEGIES
Brief
Huddle
Debrief
STEP
Cross-Monitoring
Feedback
Advocacy and Assertion
Two-Challenge
Rule
CUS
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/igessentials.pdf
March 11, 2014 - to resolve the safety issue.
28 TeamSTEPPS 2.0 | Essentials Course
TWO-CHALLENGE RULE
CUS … SAY:
Using the CUS technique provides another tool for conflict
resolution, advocacy, and … In verbal communication,
“CUS” and other signal phrases have a similar effect . … To use CUS:
• First, state your concern.
• Then, state why you are uncomfortable. … – Uses the Two-Challenge Rule, CUS, and DESC script
to resolve conflict
The Team Performance
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_slides_summary.pdf
June 09, 2017 - Mutual Support
• Task Assistance
• Feedback
• Assertive Statement
• Two-Challenge Rule
• CUS
-
www.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1worksheet.html
March 01, 2014 - __| Providing task assistance
|__| Providing and receiving feedback
|__| Two-Challenge Rule
|__| CUS
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leputcomesasst.pdf
July 25, 2012 - What does the acronym “CUS” stand for in the TeamSTEPPS patient safety system?
a.