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  1. www.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - ............27 • Advocacy and Assertion ........... 28 • Two-Challenge Rule ...................29 • CUS … Take a stronger course of action – Utilize supervisor or chain of command 3030 Mutual Support CUS … Effectively advocates for the patient using the Assertive Statement, Two-Challenge Rule, or CUS
  2. www.ahrq.gov/teamstepps/instructor/fundamentals/module10/slmeasure.html
    March 01, 2014 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge
  3. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-august2016.pptx
    January 01, 2016 - test) Morning Briefing Staff Safety Assessment (SSA) Learning From Defects (LFD) TeamSTEPPS SBAR CUS … Mod 1 05.2 Page ‹#› TeamSTEPPS® Improving Patient Safety Culture Slide ‹#› TeamSTEPPS Tool #2: CUS
  4. Mutual Support (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_slides_support.pdf
    June 12, 2017 - TEAMSTEPPS 05.2 Mod 6 LTC 2.0 Page 17 Mutual Support Please Use CUS Words but only when appropriate … SAFE Mutual Support • Task Assistance • Feedback • Assertive Statement • Two-Challenge Rule • CUS
  5. www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
    June 01, 2023 - Assertive statements plus the Two-Challenge Rule and CUS, discussed below, are tools that can help provide
  6. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-slides.html
    October 01, 2020 - The CUS technique. Examples of speaking up. … Slide 47: The CUS Technique Images: "CUS" stands for I am concerned, I am uncomfortable, This is … CUS technique 13 Examples of checklists Ambulatory Surgery Center Checklist 11 Endoscopy Checklist
  7. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
    July 01, 2017 - File , 2.4 MB; Text Version ) Endoscopy Checklist Template ( Word File , 2.4 MB; Text Version ) CUS
  8. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-uw.pptx
    January 01, 2018 - Discuss quick win tools such as Closed-Loop Communication, SBAR, CUS, Briefs, Huddles, and Debriefs. … Situation Monitoring Shared Mental Model – one piece of information can change an outcome Mutual Support CUS … reinforces the following tools: Closed loop communication Brief, huddles, debrief May have to use: CUS … Leadership – identifying a situational leader Situational Awareness Specific Tools Briefs, Huddles, Debriefs CUS
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsinstructmod.ppt
    January 01, 2008 - DO: Choose the video clip for SBAR, Team Huddle, STEP or CUS. … DO: Choose the video clip for SBAR, Team Huddle, STEP, or CUS. … CUS words when nurse is concerned; Responder’s respect of CUS words. … CUS words. How can the administration team help with this issue? … CUS words. Activating the RRS.
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module7/slsummary.pptx
    February 03, 2006 - Monitoring STEP I’M SAFE Mutual Support Task Assistance Feedback Assertive Statement Two-Challenge Rule CUS
  11. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_slides_summary.pptx
    February 03, 2006 - Monitoring STEP I’M SAFE Mutual Support Task Assistance Feedback Assertive Statement Two-Challenge Rule CUS
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pptx
    November 19, 2008 - › TeamSTEPPS 06.1 | Limited English Proficiency Limited English Proficiency 12 Stop the Line: CUS … In TeamSTEPPS, when we need to “stop the line” to ensure safety, we “CUS.” … Here’s an example. 13 DO: Show “CUS” video clip. … DISCUSSION: Was the use of CUS effective? Why? … for including in-person and /or phone interpreters Brief/psychological safety Advocacy and assertion CUS
  13. www.ahrq.gov/teamstepps/lep/handouts/leputcomesasst.html
    December 01, 2012 - the hospital's policy to call an interpreter to avoid misunderstandings What does the acronym "CUS
  14. www.ahrq.gov/teamstepps/instructor/fundamentals/module7/slsummary.html
    July 01, 2018 - I'M SAFE Mutual Support Task Assistance Feedback Assertive Statement Two-Challenge Rule CUS
  15. www.ahrq.gov/news/newsroom/case-studies/201530.html
    November 01, 2015 - Another technique, "CUS" (I am concerned! I am uncomfortable! This is a safety issue!)
  16. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
    January 20, 2006 - ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 15 Please Use CUS Words but only … STRATEGIES Brief Huddle Debrief STEP Cross-Monitoring Feedback Advocacy and Assertion Two-Challenge Rule CUS
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/igessentials.pdf
    March 11, 2014 - to resolve the safety issue. 28 TeamSTEPPS 2.0 | Essentials Course TWO-CHALLENGE RULE CUS … SAY: Using the CUS technique provides another tool for conflict resolution, advocacy, and … In verbal communication, “CUS” and other signal phrases have a similar effect . … To use CUS: • First, state your concern. • Then, state why you are uncomfortable. … – Uses the Two-Challenge Rule, CUS, and DESC script to resolve conflict The Team Performance
  18. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_slides_summary.pdf
    June 09, 2017 - Mutual Support • Task Assistance • Feedback • Assertive Statement • Two-Challenge Rule • CUS
  19. www.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1worksheet.html
    March 01, 2014 - __| Providing task assistance |__| Providing and receiving feedback |__| Two-Challenge Rule |__| CUS
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leputcomesasst.pdf
    July 25, 2012 - What does the acronym “CUS” stand for in the TeamSTEPPS patient safety system? a.

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