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preventiveservices.ahrq.gov/teamstepps-program/curriculum/mutual/tools/cus.html
May 01, 2023 - In verbal communication, "CUS" and other signal phrases have a similar effect. … To use CUS, proceed as follows:
C: First, state your concern . … You can watch an example of the use of CUS. … After viewing the video, think about how CUS was used. … A video-based example of using CUS for this purpose is available below.
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preventiveservices.ahrq.gov/teamstepps-program/resources/additional/cus-equity.html
September 01, 2023 - Home
TeamSTEPPS Program
Tools and Resources
Additional Videos
CUS … Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS … https://www.ahrq.gov/teamstepps-program/resources/additional/cus-equity.html
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preventiveservices.ahrq.gov/teamstepps-program/resources/additional/cus-teachback.html
August 01, 2023 - TeamSTEPPS Program
Tools and Resources
Additional Videos
Applying CUS … Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS … https://www.ahrq.gov/teamstepps-program/resources/additional/cus-teachback.html
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preventiveservices.ahrq.gov/teamstepps-program/resources/additional/cus-words.html
July 01, 2023 - Tools and Resources
Additional Videos
Limited English Proficiency Safety: CUS … Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS … https://www.ahrq.gov/teamstepps-program/resources/additional/cus-words.html
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preventiveservices.ahrq.gov/teamstepps/instructor/videos/ts_CUS_LandD/CUS_LandD.html
November 01, 2017 - Home
TeamSTEPPS®
Curriculum Materials
Labor and Delivery: CUS … Course
Research/Evidence Base
TeamSTEPPS® Webinars
Labor and Delivery: CUS … Labor and Delivery: CUS [10 sec.] … 2017
Page originally created September 2012
Internet Citation: Labor and Delivery: CUS
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preventiveservices.ahrq.gov/teamstepps-program/resources/additional/index.html
September 01, 2023 - and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Medical Center, demonstrates the use of the TeamSTEPPS CUS and Teach Back tools. … the use of the TeamSTEPPS CUS tool. … CUS in Labor and Delivery
CUS stands for C oncerned, U ncomfortable, and S afety issue. … Birmingham Medical Center, demonstrates the use of the TeamSTEPPS CUS and SBAR tools.
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preventiveservices.ahrq.gov/teamstepps-program/resources/additional/mutual.html
July 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
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preventiveservices.ahrq.gov/teamstepps-program/resources/additional/sbar-inpatient.html
August 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
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preventiveservices.ahrq.gov/teamstepps-program/resources/additional/huddle-emergency.html
August 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
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preventiveservices.ahrq.gov/challenges/past/teamstepps-video/index.html
September 01, 2023 - Maryland Patient Safety Center, Elkridge, MD: CUS for Maternal Health Equity demonstrates how to speak … up as a health care provider using the CUS (Concerned, Uncomfortable, and Safety) technique. … University of Alabama at Birmingham: Using CUS and SBAR in Rural Community Clinic demonstrates how … CUS is used to ensure patient safety and how SBAR enhances communication. … demonstrates the use of CUS and teach back techniques to ensure patient safety.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/improving-communication-slides.pptx
September 01, 2022 - CUS Tool – Improving Communication and Teamwork in the Surgical Environment. … May 2017 https://www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/cus-tool.html
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
May 01, 2017 - Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS … Learn More
CUS Framework
The CUS tool is presented in the Improving Communication and Teamwork in the … You can also find out information about CUS as part of the TeamSTEPPS curriculum, available through AHRQ
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preventiveservices.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
July 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS … CUS may be used when the conflict is placing the patient at risk.
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preventiveservices.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
January 01, 2020 - Support
Task Assistance
Feedback
Advocacy and Assertion
Two-Challenge Rule
CUS … CUS
Assertive statements:
DESC Script
A constructive approach for managing and resolving conflict … Effectively advocates for the patient using the Assertive Statement, Two-Challenge Rule, or CUS. … I'M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
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preventiveservices.ahrq.gov/teamstepps/instructor/essentials/igessentials.html
March 01, 2019 - Return to Contents
CUS
Say:
Using the CUS technique provides another tool for conflict resolution … In verbal communication, "CUS" and other signal phrases have a similar effect . … To use CUS:
First, state your c oncern.
Then, state why you are u ncomfortable. … Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule, or CUS. … Uses the Two-Challenge Rule, CUS, and DESC script to resolve conflict.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
May 31, 2023 - Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule,
or CUS
d
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preventiveservices.ahrq.gov/teamstepps/rrs/instructor_slides/rrsinstructmod.html
October 01, 2014 - Do:
Choose the video clip for SBAR, Team Huddle, STEP or CUS. … Do:
Choose the video clip for SBAR, Team Huddle, STEP, or CUS. … CUS words when nurse is concerned; Responder's respect of CUS words. … CUS words.
How can the administration team help with this issue? … CUS words.
Activating the RRS.
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preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-comp-kit.html
June 01, 2017 - Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS … Learn More
CUS Framework
The CUS tool is presented in the Improving Communication and Teamwork … You can also find out information about CUS as part of the TeamSTEPPS curriculum, available through AHRQ
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preventiveservices.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS … Both the Two-Challenge Rule and CUS (the following tool) are two-way interactions.
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preventiveservices.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS … Assertive statements plus the Two-Challenge Rule and CUS, discussed below, are tools that can help provide