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pbrn.ahrq.gov/teamstepps-program/resources/additional/call-outs.html
July 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
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pbrn.ahrq.gov/teamstepps-program/resources/additional/situation.html
July 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
-
pbrn.ahrq.gov/teamstepps-program/resources/additional/check-back-team.html
July 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
-
pbrn.ahrq.gov/teamstepps-program/resources/additional/cross-monitor.html
July 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
-
pbrn.ahrq.gov/teamstepps-program/resources/additional/check-back.html
July 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
-
pbrn.ahrq.gov/teamstepps-program/resources/additional/sbar.html
July 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
-
pbrn.ahrq.gov/teamstepps-program/resources/additional/huddle-emergency.html
August 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
-
pbrn.ahrq.gov/teamstepps-program/resources/additional/sbar-inpatient.html
August 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
-
pbrn.ahrq.gov/teamstepps-program/resources/additional/debrief-ed.html
August 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
-
pbrn.ahrq.gov/teamstepps-program/resources/additional/step.html
June 01, 2023 - Pocket Guide
Measurement Tools
Module Tools
Additional Videos
Applying CUS … and Teach Back in Inpatient Setting
CUS for Maternal Health Equity
CUS in Labor and Delivery … Outcome Using TeamSTEPPS
Leadership in Office-Based Care
Limited English Proficiency Safety: CUS … STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based Care
Using CUS
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/exmeasure.pdf
March 20, 2014 - The
team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and
the Two-Challenge … scenario above to identify (1) one or two measures to
assess whether the TeamSTEPPS intervention – CUS … Two-Challenge Rule – transfers
to the unit; and (2) one or two measures to determine if the use of CUS … Which measure or measures did you identify for determining whether CUS and the Two-
Challenge Rule affected
-
pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module10/exmeasure.html
March 01, 2014 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge … the scenario above to identify (1) one or two measures to assess whether the TeamSTEPPS intervention—CUS … the Two-Challenge Rule—transfers to the unit; and (2) one or two measures to determine if the use of CUS … Which measure or measures did you identify for determining whether CUS and the Two-Challenge Rule affected
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pbrn.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - D escribe how staff can use the CUS technique ( c oncerned- u ncomfortable- s afety issue) to promote … Slide 10: CUS Words 3
Please use CUS Words but only when appropriate!
3. … Slide 11: CUS Words 3
CUS Words
I am Concerned
This makes me Uncomfortable
This is a resident … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Scenario #3 6
As you watch a brief video about Mary Smith, please make note of when the use of CUS
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pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
January 01, 2015 - TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education
TeamSTEPPS … for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education
April 8, 2015
TEAMSTEPPS … Mod 1 05.2 Page ‹#›
TeamSTEPPS®
TeamSTEPPS for Code Blue Teams
Slide ‹#›
Assertive Statement, CUS … Mod 1 05.2 Page ‹#›
TeamSTEPPS®
TeamSTEPPS for Code Blue Teams
Slide ‹#›
Assertive Statement, CUS … Failure to “speak up” when mistakes or delays in care were noticed by a team member
CUS
Concern
Uncomfortable
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pbrn.ahrq.gov/teamstepps/lep/traintrainers/lepslstafftrain.html
July 01, 2018 - Assertion, Advocacy, and Conflict Resolution Slide 12: Advocacy and Assertion Slide 13: Stop the Line: CUS … Return to Contents
Slide 13: Stop the Line: CUS
C —I am C oncerned! … CUS (46 sec.)
Return to Contents
Slide 14: When Initial Assertion Is Ignored... … CUS.
Check-back.
Teach-back.
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pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - CUS. … Return to Contents
CUS
Say:
Using the CUS technique provides another tool for advocacy, … In verbal communication, "CUS" and other signal phrases have a similar effect. … To use CUS:
First, state your c oncern.
Then state why you are u ncomfortable. … We are now going to watch a video clip of the CUS technique in action.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepslhandouts.pdf
July 25, 2012 - and Assertion
5 TeamSTEPPS LEP Patient Safety | Essentials
Essentials
Stop the Line: CUS … /VIDEOS .WMV/2 - LEP CUS Words.wmv
.. … including in-person and phone interpreters
Brief/ psychological safety
Advocacy and assertion
CUS
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslstafftrain.pdf
July 26, 2012 - firm and respectful manner
Assertion is not aggression
Advocacy and Assertion
Stop the Line: CUS … including in-person and phone interpreters
Brief/ psychological safety
Advocacy and assertion
CUS … Implementation
Assertion, Advocacy, and�Conflict Resolution
Advocacy and Assertion
Stop the Line: CUS
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pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module6/slmutualsupp.html
July 01, 2018 - Slide 17: Please Use CUS Words but only when appropriate! … Return to Contents
Slide 17: Please Use CUS Words but only when appropriate! … CUS (10 sec.) … SAFE
Mutual Support:
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
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pbrn.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
July 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS … CUS may be used when the conflict is placing the patient at risk.