-
healthcare411.ahrq.gov/teamstepps/lep/handouts/leputcomesasst.html
December 01, 2012 - the hospital's policy to call an interpreter to avoid misunderstandings
What does the acronym "CUS
-
healthcare411.ahrq.gov/teamstepps/instructor/scenarios/contents.html
March 01, 2014 - Resolution
1
19,21
29,35
38
47
51,52
57
74,84
85,86, 90,95, 96,99, 110, 116
129
CUS
-
healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1worksheet.html
March 01, 2014 - __| Providing task assistance
|__| Providing and receiving feedback
|__| Two-Challenge Rule
|__| CUS
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-oct2013.pptx
January 01, 2013 - 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS
Limited English
Proficiency &
TeamSTEPPS
34
Stop the Line: CUS … Process for including in-person and phone interpreters
Brief/psychological safety
Advocacy and assertion
CUS
-
healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
June 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-050317.pptx
January 01, 2017 - We trained our managers on the TeamSTEPPS fundamental tools: Situational Awareness, SBAR, CUS, and DESC
-
healthcare411.ahrq.gov/sdoh/clas/index.html
July 01, 2023 - Limited English Proficiency Safety: CUS Words
Using plain language to describe specific procedures
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-oxytocin.docx
May 01, 2017 - defined criteria through a planned process
· Use of TeamSTEPPS techniques of—
· advocacy and assertion
· CUS … Use CUS language: “I am concerned. I am uncomfortable. … communication techniques to—
· request urgent additional help
· assert and advocate for safe practices (CUS
-
healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
September 01, 2012 - What does the acronym “CUS” stand for in the TeamSTEPPS patient safety system?
a. … Use of CUS words by OB-GYN staff and interpreters in the past month
Figure 2.
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-dec2015.pptx
January 01, 2015 - Awareness Visual Workflows & Andon
Advocacy and Assertion Customer Voice (Value)
Two-Challenge Rule / CUS
-
healthcare411.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html
December 01, 2012 - What does the acronym "CUS" stand for in the TeamSTEPPS patient safety system? … Use of CUS words by OB-GYN staff and interpreters in the past month
Figure 2.
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-march2013.pptx
January 01, 2013 - The three “most accessible” are:
SBAR
CUS
Patient Safety Call Out
Permission Invitation+ Tools
=
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
January 01, 2018 - “I can’t wait to CUS.”
“Excellent reinforcement of team principles.”
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-dec2014.pptx
January 01, 2014 - Patients
Slide ‹#›
Focus Group Approach
Presented information on SBAR, Check-Back, Two-Challenge Rule, CUS
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
November 02, 2018 - Monitoring
STEP
I’M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS … learned the situation monitoring mnemonic STEP, and mutual support tools, such as the two-challenge rule, CUS
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-mgso4.docx
May 30, 2013 - Use CUS language: “I am concerned. I am uncomfortable. This is a safety issue.” … communication techniques to—
· request urgent additional help
· assert and advocate for safe practices (CUS
-
healthcare411.ahrq.gov/teamstepps/webinars/previous-webinars-2015.html
September 01, 2017 - April Webinar: TeamSTEPPS for Code Blue Teams: Piloting SBAR and CUS for Interprofessional Team Education
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-july2013.pptx
January 01, 2013 - Collegial
No stress of patient safety
Increased willingness to speak up
Learn to speak up
Reinforce CUS
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
September 01, 2012 - What does the acronym “CUS” stand for in the TeamSTEPPS patient safety system?
a. … it’s the hospital’s policy to call an interpreter to avoid misunderstandings
What does the acronym “CUS