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Showing results for "cus".

41. Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
    March 01, 2017 - Slide 20: CUS Say: "CUS" is one type of structured language. … CUS is one method that can be used to be sure your message is heard. … CUS stands for the three words: Concerned: I am Concerned! Uncomfortable: I am Uncomfortable! … Let's watch this short video depicting how to use CUS. … PLAY VIDEO:  CUS Video Ask: What did you learn from watching staff use CUS?

42. TeamSTEPPS Fundamentals Course: Module 6. Mutual Support | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module6/slmutualsupp.html
    July 01, 2018 - Slide 17: Please Use CUS Words but only when appropriate! … Return to Contents Slide 17: Please Use CUS Words but only when appropriate! … CUS (10 sec.) … SAFE  Mutual Support:  Task Assistance  Feedback  Assertive Statement  Two-Challenge Rule  CUS

43. Enhancing Safety for Patients with Limited English Proficiency
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslstafftrain.pptx
    February 02, 2006 - firm and respectful manner Assertion is not aggression Advocacy and Assertion 12 Stop the Line: CUS … Process for including in-person and phone interpreters Brief/ psychological safety Advocacy and assertion CUS

44. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
    February 19, 2014 - Task Assistance • Feedback • Advocacy and Assertion: Assertive Statement, Two- Challenge Rule, CUS … CUS. … In verbal communication, “CUS” and other signal phrases have a similar effect. … To use CUS: • First, state your concern. • Then state why you are uncomfortable. … We are now going to watch a video clip of the CUS technique in action.

45. TeamSTEPPS 2.0 Module 6: Mutual Support
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
    February 09, 2006 - Words (Slide 17) “CUS” signal phrases catch the listener’s attention To use CUS: Module 6: Mutual … In verbal communication, CUS and other signal phrases have a similar effect. … To use CUS, first state your concern, then state why you're uncomfortable. … 30 CUS Example Video Let’s view a video example of using CUS words After you view the video, please … Did you think about using the assertive statement, the two-challenge rule, or CUS?

46. Staff Training Instructor Guide | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
    October 01, 2020 - Return to Contents   Stop the Line: CUS CUS (47 sec.) … In TeamSTEPPS, when we need to "stop the line" to ensure safety, we "CUS." … Do: Show "CUS" video clip. … Discussion: Was the use of CUS effective? Why? … CUS. Check-back. Teach-back.

47. Slide 1 (ppt file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/simslides-update-62819.ppt
    January 30, 2006 - TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * Simulation Learning Objective: Uses two-challenge rule or CUS … be dilated 4–5 cm before she receives the epidural Response: The nurse uses two-challenge rule or CUS … constructive feedback to team members Effectively advocates for the patient Uses the Two-Challenge rule, CUS … counts Indication of the number of times that a behavior, action, or error occurs Example: Use of CUS … scenario Frequency Count Tips TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * Simulation Two-Challenge CUS

48. TeamSTEPPS 2.0: Module 10. Measurement | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
    March 01, 2014 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge … the Two-Challenge Rule—transfers to the unit; and (2) one or two measures to determine if the use of CUS … Discussion: Which measure or measures did you identify for assessing whether instruction about CUS … Which measure or measures did you identify for determining whether CUS and the Two-Challenge Rule affect

49. Using Simulation in TeamSTEPPS Training: Classroom Slides | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
    June 01, 2019 - to Top   Example Objective Communication Learning Objective: Uses two-challenge rule or CUS … Response: The nurse uses two-challenge rule or CUS to advocate to the physician that Sally should receive … constructive feedback to team members Effectively advocates for the patient Uses the Two-Challenge rule, CUS … Example: Use of CUS, SBAR, Two-Challenge. … 2 Unintelligible Communications   Mutual Support Positive Instances Two-Challenge   CUS

50. Concept: Conflict in Teams | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
    July 01, 2023 - Advocacy and Assertion Concept: Conflict in Teams Tool: Two-Challenge Rule Tool: CUS … CUS may be used when the conflict is placing the patient at risk.

51. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
    January 01, 2004 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge … and identify (1) one or two measures you can use to assess whether your TeamSTEPPS intervention – CUS … Two-Challenge Rule – transfers to the unit; and (2) one or two measures to determine if the use of CUS … • Which measure or measures did you identify for determining whether CUS and the Two-Challenge Rule

52. Pocket Guide: TeamSTEPPS | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
    January 01, 2020 - Support      Task Assistance      Feedback      Advocacy and Assertion      Two-Challenge Rule      CUS … CUS Assertive statements: DESC Script A constructive approach for managing and resolving conflict … Effectively advocates for the patient using the Assertive Statement, Two-Challenge Rule, or CUS. … I'M SAFE Mutual Support Task Assistance Feedback Assertive Statement Two-Challenge Rule CUS

53. TeamSTEPPS: Rapid Response Systems. Specialty Scenarios (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsspecscen.pdf
    January 11, 2010 - • CUS words. How can the administration team help with this issue? … – CUS words. – Activating the RRS.

54. Section 1: Overview of Mutual Support Key Concepts and Tools | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
    July 01, 2023 - CUS CUS is an acronym for three assertive statements: DESC (Describe, Express, Suggest, Consequences

55. TeamSTEPPS Teamwork Performance Observation Tool (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
    May 31, 2023 - Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule, or CUS d

56. Scenario 1 (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
    February 28, 2014 - Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule, or CUS

57. Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety (pdf file)
    healthcare411.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - ............27 • Advocacy and Assertion ........... 28 • Two-Challenge Rule ...................29 • CUS … Take a stronger course of action – Utilize supervisor or chain of command 3030 Mutual Support CUS … Effectively advocates for the patient using the Assertive Statement, Two-Challenge Rule, or CUS

58. PowerPoint Presentation
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-052317.pptx
    January 01, 2017 - Tools Depends on clinical need on which tool to start with TeamSTEPPS 101: Huddle/Debriefing SBAR CUS … Awareness & Effective Communication STEPP #3: Difficult Conversations & DISC Assessment STEPP #4: SBAR, CUS

59. Tool: Advocacy and Assertion | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
    June 01, 2023 - Advocacy and Assertion Concept: Conflict in Teams Tool: Two-Challenge Rule Tool: CUS … Assertive statements plus the Two-Challenge Rule and CUS, discussed below, are tools that can help provide

60. Tool: Two-Challenge Rule | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
    May 01, 2023 - Advocacy and Assertion Concept: Conflict in Teams Tool: Two-Challenge Rule Tool: CUS … Both the Two-Challenge Rule and CUS (the following tool) are two-way interactions.