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  1. ce.effectivehealthcare.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
    October 01, 2020 - Return to Contents   Stop the Line: CUS CUS (47 sec.) … In TeamSTEPPS, when we need to "stop the line" to ensure safety, we "CUS." … Do: Show "CUS" video clip. … Discussion: Was the use of CUS effective? Why? … CUS. Check-back. Teach-back.
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/integrating-teamwork-tools-cusp-efforts.ppt
    October 01, 2015 - Assistance=protecting each other from work overload Feedback Advocacy and Assertion Two-Challenge rule CUS … patient, assign roles, express concerns Task Assistance- ED team work together to toilet this patient CUS
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_ig_support.pdf
    June 09, 2017 - mpg) • CUS Subacute Video (CUS_Subacute. … CUS. … In verbal communication, “CUS” and other signal phrases have a similar effect. … We are now going to watch a video clip of the CUS technique in action. … CUS. 1. Open the discussion. 2. State the concern. 3.
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach-ig.pptx
    January 20, 2006 - have to probe as to why an individual feels uncomfortable in situations where he or she should use CUS … This person may entirely understand CUS in theory but may not put it into action. … Asking questions could get to the reason CUS is not being used. … the types of questions a coach might ask to help him or her understand why someone is not using the CUS … The mutual support tools are: Task assistance Feedback Advocacy and assertion Two-Challenge Rule CUS
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part1.pptx
    March 01, 2017 - others that antibiotic resistance is a growing problem and that antibiotics can have harsh side effects CUS … Please use CUS words, but only when appropriate! … [CLICK] The TeamSTEPPS CUS tool is another strategy you can utilize. … Using the CUS technique provides a framework for conflict resolution, advocacy and mutual support. … Example of the SBAR and CUS Tools. In: Taylor SL, Saliba D.
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/improving-communication-slides.pptx
    September 01, 2022 - CUS Tool – Improving Communication and Teamwork in the Surgical Environment. … May 2017 https://www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/cus-tool.html
  7. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/integrating-teamwork-tools-cusp-efforts-slides.html
    December 01, 2017 - protecting each other from work overload Feedback Advocacy and Assertion Two-Challenge rule CUSCUS and two challenge rule to express concerns about unneeded catheter insertion or retention. … CUS or Two Challenge Rule - question the need for catheter.
  8. Slide 1 (ppt file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/simslides-update-62819.ppt
    January 30, 2006 - TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * Simulation Learning Objective: Uses two-challenge rule or CUS … be dilated 4–5 cm before she receives the epidural Response: The nurse uses two-challenge rule or CUS … constructive feedback to team members Effectively advocates for the patient Uses the Two-Challenge rule, CUS … counts Indication of the number of times that a behavior, action, or error occurs Example: Use of CUS … scenario Frequency Count Tips TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * Simulation Two-Challenge CUS
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
    May 01, 2017 - Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS … Learn More CUS Framework The CUS tool is presented in the Improving Communication and Teamwork in the … You can also find out information about CUS as part of the TeamSTEPPS curriculum, available through AHRQ
  10. ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module8/office_teach-ig.html
    September 01, 2015 - The tools at this level include: CUS. Two-Challenge Rule. DESC script. … have to probe as to why an individual feels uncomfortable in situations where he or she should use CUS … This person may entirely understand CUS in theory but may not put it into action. … Asking questions could get to the reason CUS is not being used. … CUS. DESC script. Collaboration.
  11. ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
    March 01, 2014 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge … the Two-Challenge Rule—transfers to the unit; and (2) one or two measures to determine if the use of CUS … Discussion: Which measure or measures did you identify for assessing whether instruction about CUS … Which measure or measures did you identify for determining whether CUS and the Two-Challenge Rule affect
  12. ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
    July 01, 2023 - Advocacy and Assertion Concept: Conflict in Teams Tool: Two-Challenge Rule Tool: CUSCUS may be used when the conflict is placing the patient at risk.
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_ig_msmt.pdf
    October 18, 2017 - calm while ensuring that the responding nurse has support when needed, the team decides to use CUS … where the evening shift change briefing occurs, they agree that if they hear a staff person using CUS … and identify (1) one or two measures you can use to assess whether your TeamSTEPPS intervention, CUS … , transfers to the dementia unit; and (2) one or two measures to determine if the use of CUS affects … • Which measure or measures did you identify for determining whether CUS affects resident outcomes
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
    January 01, 2004 - The team decides to use the CUS and Two-Challenge Rule tools as strategies to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge … and identify (1) one or two measures you can use to assess whether your TeamSTEPPS intervention – CUS … Two-Challenge Rule – transfers to the unit; and (2) one or two measures to determine if the use of CUS … • Which measure or measures did you identify for determining whether CUS and the Two-Challenge Rule
  15. ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
    January 01, 2020 - Support      Task Assistance      Feedback      Advocacy and Assertion      Two-Challenge Rule      CUSCUS Assertive statements: DESC Script A constructive approach for managing and resolving conflict … Effectively advocates for the patient using the Assertive Statement, Two-Challenge Rule, or CUS. … SAFE Mutual Support Task Assistance Feedback Assertive Statement Two-Challenge Rule CUS
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-presenters-notes.pdf
    January 10, 2022 - rds The  C‐U‐S  (CUS)  technique  provides  another  framework  for  conflict  resolution,   advocacy … CUS  is  intended  to  have  a  similar   effect  in  verbal  communication.   … When  the  CUS  phrases  are  spoken,  all  team   members  will  understand  clearly  not  only  the … CUS stands for the following: I am concerned. (State why you are concerned.) I am uncomfortable. … CUS is a good tool to use with team members when you want to “stop the line” and alert colleagues to
  17. ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
    September 01, 2015 - Statement Assertive Statement Examples Conflict Resolution Options Two-Challenge Rule Two-Challenge Rule CUS … Return to Contents CUS Words Say: The CUS technique provides another framework for conflict resolution … CUS and several other signal phrases have a similar effect in verbal communication. … CUS stands for the following actions: First, state your concern . … Can you think of some mutual support behaviors (feedback, advocacy and assertion, Two-Challenge Rule, CUS
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/communication-slides-spanish.pptx
    January 01, 2013 - ocurrido STEP Monitorización cruzada Comentarios Defensa y afirmación Regla de doble confirmación CUS … de comunicación TeamSTEPPS3 Informe preliminar Reunión de actualización Reporte de lo ocurrido SBAR CUS … herramientas de seguridad para cuidados a largo plazo Trabajo en equipo y comunicación | ‹#› 19 CUSCUS video: http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/longtermcare/video … Trabajo en equipo y comunicación | ‹#› Video sobre CUS de TeamSTEPPS http://www.ahrq.gov/professionals
  19. ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/essentials/igessentials.html
    March 01, 2019 - Return to Contents CUS Say: Using the CUS technique provides another tool for conflict resolution … In verbal communication, "CUS" and other signal phrases have a similar effect . … To use CUS: First, state your c oncern. Then, state why you are u ncomfortable. … Effectively advocates for patient safety using the Assertive Statement, Two-Challenge Rule, or CUS. … Uses the Two-Challenge Rule, CUS, and DESC script to resolve conflict.
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsspecscen.pdf
    January 11, 2010 - • CUS words. How can the administration team help with this issue? … – CUS words. – Activating the RRS.

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